We booked a last minute stay and were happy with our choice to book at Ruby's Inn. The accommodations were clean, the lobby was nicely decorated for the holidays, and the staff were all nice. Would recommend if looking for a stay close to Bryce Canyon with a good breakfast buffet that's included with your stay.
Basically, the first choice for family travel will consider Marriott, which is cost-effective and the hotel facilities and services are relatively stable! But this Marriott in Denver is a bit rudimentary, because there are not many people in the epidemic! Safer😄
I didn't know the swimming pool would do it even in winter, but the water was so warm and nice that I bought a swimsuit and had fun improvising. ㅎㅎ I am really satisfied! Breakfast is good, service is good, staff are friendly :) Other hotels have too much dust on towels, but the towels here were clean.
We booked a King room through Trip.com. However, when we arrived, the Hotel informed us that we booked a Standard Room and gave us a two queen room. We showed them our Trip.com booking confirmation and they simply said we should book directly through the hotel. They refused to address the issue, offer a compromise/solution or even to apologize for the mix-up. Customer service was absolutely horrible. Needless to stay, I will never stay at a Holiday Inn again.
Our trip was extended and we booked with a Marriott for our additional nights. They treated us like valued customers and made us feel we were the only ones staying in the hotel. Holiday Inn could learn from other hotels.
The location and facilities are excellent. The hotel is located within the Ziion Park, and nearby restaurants and convenience stores are very convenient. Ctrip's customer service gave me the power to temporarily change the room type, and immediately resolved it and refunded the difference.
Overall, the hotel makes a very nice and clean impression.
However, there are clear weaknesses in the commercial processing. I booked and paid for the room via your platform.
After completing the booking, I received an email asking me to check in online. As part of the check-in process, I provided my credit card details.
Immediately after the online check-in, my credit card was charged with an amount of approx. 180.00 €.
This procedure initially seemed unusual to me, as the room had already been paid for and the hotel already knew my card details.
After checking in at the hotel, a further booking of €162.27 was charged to my card.
I informed the hotel reception about this and they assured me that these two reserved amounts would be released after check-out.
The first reserved amount was released a few days after check-out, but the second was not.
On August 26, 2024, my card was debited with €80.93 and on the same day €80.43 was credited again.
The result is that my card is still charged today, eleven days after check out, with a reservation of approximately $180.00.
I am surprised about such a behavior and have asked the hotel to explain the reasons for the charges on my card.
I have already complained to Wyndham and asked the hotel to ensure that the amount -still reserved on my card- is now quickly released.
Our room has two queen sizes (Queen size) and a sofa bed, which is also more spacious. There is a large free car park outside the hotel and parking is very convenient. The hotel facilities look quite new. The downside is that the noise in the room is a bit loud after the air conditioner starts. It is estimated that some people will be too noisy.
Above average overall. Coffee pod maker in the room. 24 hour Coffee maker downstairs complimentary. Large swimming pool. Good breakfast options. Bathroom was only average or perhaps a bit less than average. The toilet seat wasn't secured. There were no soap in the shower/tub area. There were very small samples on the sink, but not enough for one person to use once.
Hotel near Downtown Salt Lake City,Salt Lake City97.5% of visitors choose this area
GGuest User2024.09.23
1. We received an email from the hotel about self-service check-in early in the morning, clicked check-in, and just arrived in Salt Lake City in the afternoon, we received a notification that the room was available for check-in, which was nearly two hours earlier than the scheduled check-in time. We showed our passports at the front desk and got the key. We also received an email about check-out, clicked check-out, went downstairs and threw the key in the recycling bin, which saved a lot of time for check-in; 2. Regarding parking, we drove directly from the airport to the Salt Palace public underground parking lot, parked in the P2 area, took the elevator from one corner inside, walked two steps to the first floor, turned left and entered the side door of the hotel lobby. The whole process was smooth, the fee was $20 a night, and payment was made by credit card. If you don't drive in and out, you can choose this way to park, which is convenient and saves money; 3. The buffet breakfast is in the lobby on the first floor. There are very few people, combining ordering and self-service. We don't speak the language and didn't enjoy any difference. We also paid an extra $10 tip. It is recommended to choose accommodation without meals. There is a small shop in the lobby on the first floor. You can just buy some coffee and bread for breakfast; 4. The view room required by the reservation has a good view.
Outstanding
69 reviews
9.4/10
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9.2/10
Very Good
AAndrewThe double tree was very convenient to the airport and the customer service was excellent. We had an early flight and they provided a shuttle for us. The desk person was very accommodating when we arrived and helped me find a place to get an item I forgot for travel. Very clean and the rooms was very large. My wife was very appreciative of the warm temperature in the room. Will definitely stay there again.
CCarstenOverall, the hotel makes a very nice and clean impression.
However, there are clear weaknesses in the commercial processing. I booked and paid for the room via your platform.
After completing the booking, I received an email asking me to check in online. As part of the check-in process, I provided my credit card details.
Immediately after the online check-in, my credit card was charged with an amount of approx. 180.00 €.
This procedure initially seemed unusual to me, as the room had already been paid for and the hotel already knew my card details.
After checking in at the hotel, a further booking of €162.27 was charged to my card.
I informed the hotel reception about this and they assured me that these two reserved amounts would be released after check-out.
The first reserved amount was released a few days after check-out, but the second was not.
On August 26, 2024, my card was debited with €80.93 and on the same day €80.43 was credited again.
The result is that my card is still charged today, eleven days after check out, with a reservation of approximately $180.00.
I am surprised about such a behavior and have asked the hotel to explain the reasons for the charges on my card.
I have already complained to Wyndham and asked the hotel to ensure that the amount -still reserved on my card- is now quickly released.
GGuest UserWe booked a last minute stay and were happy with our choice to book at Ruby's Inn. The accommodations were clean, the lobby was nicely decorated for the holidays, and the staff were all nice. Would recommend if looking for a stay close to Bryce Canyon with a good breakfast buffet that's included with your stay.
LLeshanjujunThe room is big and the location is good. It is convenient to go anywhere in downtown. But parking is expensive... $25 a day, I thought it was free. Then asking the front desk for toiletries is also expensive, $7 a day. The facilities are a bit old. The service is OK. It's average.
Hotel near Downtown Salt Lake City, Salt Lake City
Price per night from:NZD 400
9.3/10
Very Good
GGuest UserThere should be a good hotel at the entrance of Zion Forest Park. It should be a hotel converted from its own courtyard. You can store your luggage at the hotel and then drive up the mountain for hiking. It is very convenient. There is a Mexican restaurant next to it that is very good.
GGuest UserClean, spacious and luxurious. Great location. Helpful staff. Price is very reasonable for a downtown hotel of this quality. Would stay here again next time I am in SLC.
Hotel near Downtown Salt Lake City, Salt Lake City
Price per night from:NZD 266
8.5/10
NNoutchThe location is impeccable. You can see the Monument Valley directly in front of the house. The cabin is fully equipped, spacious and comfortable, and very quiet at night. There is a relatively large supermarket within walking distance, which makes life convenient. If you can't book a room with the view, this should be the best choice. If you consider comprehensive factors such as price and distance, this may be the most cost-effective place. I highly recommend it and will definitely stay here again if I have the chance.
WWilliam QuThe hotel is in the city center, within 10 minutes walk from the stream center and Temple Square. However, there is no breakfast in the hotel. Breakfast needs to be ordered on the first floor by yourself, and an extra cup of coffee costs more than 20 dollars. The hotel doesn't even have a bus to the airport, saying that it only picks up employees. I see that other hotels have drop-offs. In addition, remember not to book a room near the vending and ice machine, it will be buzzing at night, which will affect your rest
Hotel near Downtown Salt Lake City, Salt Lake City
Price per night from:NZD 266
9.4/10
Outstanding
GGuest UserThe bed wasn’t as comfortable as other places I have stayed, but it was ok. I liked that the air conditioner was not right next to the bed and there was a refrigerator and microwave. Also it was great to be able to get a cup of tea in the afternoon. Breakfast was great and everything was at the right temperature. The little store part was great too. I forgot a razor and was able to buy one.
Hotel near Downtown Salt Lake City, Salt Lake City
Price per night from:NZD 232
9.0/10
GGuest UserAbove average overall. Coffee pod maker in the room. 24 hour Coffee maker downstairs complimentary. Large swimming pool. Good breakfast options. Bathroom was only average or perhaps a bit less than average. The toilet seat wasn't secured. There were no soap in the shower/tub area. There were very small samples on the sink, but not enough for one person to use once.
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