Business travel Hotels in Community Of Madrid, Spain

I recently stayed at this Novotel hotel for a business trip. Unfortunately, the check-in experience was quite disappointing. They asked me to have a seat and promised to assist me shortly. However, if the staff member attending to you is occupied with premium clients, you'll be left forgotten in a corner. It was disheartening to see other guests who arrived after me being served before me. Moreover, the way the queue was managed was problematic since even if another staff member was available, they didn't approach you spontaneously. This was not what I expected from a Novotel. The hotel is shared between two brands: Ibis Styles on the lower floors and Novotel on the higher ones, with a common lobby. Consequently, the hotel felt very family-oriented and noisy, lacking the usual upscale atmosphere associated with Novotel. On a positive note, the room itself was clean, spacious, and adequate. However, the combination of two hotels into one and the underwhelming check-in experience did not impress me. I will not consider staying at this hotel for my future trips to Madrid. Therefore, I cannot recommend it.

The hotel is well maintained, clean, excellent customer service and near the airport. It also provides free shuttle bus to the airport during almost the whole day ! We will stay again in there!

Really good hotel for families. Really friendly & accommodating staff. We have nothing bad to say - excellent! Nice roof top pool - good quality breakfast - quiet & clean rooms but most of all amazing & accommodating staff on reception. We had a good stay on an family room

They have wonderful service. The location is good for being near the airport but if you want to go anywhere touristy you have to hop on the metro for a few stops so not too bad. The shuttle to the airport was the best made it so easy to get to the airport for my early morning flight. (Pics are a few things I saw in Madrid)

I loved staying at NH Madrid Ventas! I had been looking a lot for a hotel in the center of Madrid with a pool and this pool was perfect. The other pools that I had found around in Madrid at other hotels where located on rooftops and such and were more for ”show off” than actually relax and sun bathe. There’s grass and sun loungers and they give you new towels every day by the pool. Loved it! The staff was really kind and helpful. There is a bar with a terrace and the rooms where spacious and very clean. They serve fruit and candies by the entrance and lemon/mint water every day. I highly recommend NH Madrid Ventas and I will definately book this hotel every time I go to Madrid! :) Thank you for a great stay! Best regards, Julia

If your looking for a weekend away to Madrid then look no further and choose the Novotel Madrid in the city center. The hotel is lovely and clean, the room are decent sizes and the shower is awesome. A special thank you to the hotel receptionist 'Sasha' who made our short weekend break amazing. Not only was she helpful and friendly she advised on historical points to see, advised how to travel around the city. The breakfast bar is spolit for choice and the hotel is only 20 minutes away by taxi to the airport T4, €30 a great price. The hotel provides complimentary water and housekeeping is great. This hotel has a lovely roof top bar and the food up there is amazing. Definitely worth all it's stars and the food is an excellent price. This is a great hotel in terms of location and access to both historical venues and shopping. While here we tried various foods such as Spanish, Indian, Thai and English . The people are friendly and getting around by metro is easy, or rentable scooters or bikes. The tour bus is also one to do, I went for my daughter's 16th and we all had a fabulous time .... also 20 minutes by tour bus to the Royal Madrid Stadium.

I love this hotel. The staff are very friendly and even help me to learn Spanish! The hotel is small enough to be peaceful and very pretty. It's near the metro but in a lovely part of Madrid. It's really good for solo travelers, the breakfast is well worth it, the pool is fabulous. It's t perfect place to relax and see Madrid from. It's not a busy place for Nightlife but you can go out easily if you want from here. The beds are big and I love the rooms. I can't fault this hotel for a place to relax and hope to come again and again. Thank you to the manager and all the staff.

I'm probably bring slightly generous in my rating as this is a good hotel but not very good. However, I think it would be unfair to rate it as average which is the next rating scale on TripAdvisor. It's very conveniently located if you're coming into the main railway station and is a short walk away and there is an elevator to street level from the station if you have heavy suitcases. It's also a short walk to the Prado and the Reine Sofia but about a 30 minute walk up to Plaza Mayor. The rooms are comfortable and new. They're not very big but for a short stay they're adequate. The bathroom is of a fair size and the amenities in the room are good. They have breakfast at the hotel but we didn't use it so I can't comment.

The room is spacious and clean. The location is good. Free lemonade is provided on the first floor. It is a 10-minute walk from the chamartin train station.

I was very pleased with Sercotel. Our room was very clean and had everything we needed. The spacious lobby was a great place to relax, or work at the tables with convenient places to plug in. The pool was a big hit with our teenagers! Shops and restaurants are within easy walking distance, and it's only a few minutes by taxi to the airport. The front desk staff were friendly and helpful. They booked a 4am taxi to the airport for us, very convenient.

I recently stayed at this Novotel hotel for a business trip. Unfortunately, the check-in experience was quite disappointing. They asked me to have a seat and promised to assist me shortly. However, if the staff member attending to you is occupied with premium clients, you'll be left forgotten in a corner. It was disheartening to see other guests who arrived after me being served before me. Moreover, the way the queue was managed was problematic since even if another staff member was available, they didn't approach you spontaneously. This was not what I expected from a Novotel. The hotel is shared between two brands: Ibis Styles on the lower floors and Novotel on the higher ones, with a common lobby. Consequently, the hotel felt very family-oriented and noisy, lacking the usual upscale atmosphere associated with Novotel. On a positive note, the room itself was clean, spacious, and adequate. However, the combination of two hotels into one and the underwhelming check-in experience did not impress me. I will not consider staying at this hotel for my future trips to Madrid. Therefore, I cannot recommend it.

The hotel is well maintained, clean, excellent customer service and near the airport. It also provides free shuttle bus to the airport during almost the whole day ! We will stay again in there!

Really good hotel for families. Really friendly & accommodating staff. We have nothing bad to say - excellent! Nice roof top pool - good quality breakfast - quiet & clean rooms but most of all amazing & accommodating staff on reception. We had a good stay on an family room

They have wonderful service. The location is good for being near the airport but if you want to go anywhere touristy you have to hop on the metro for a few stops so not too bad. The shuttle to the airport was the best made it so easy to get to the airport for my early morning flight. (Pics are a few things I saw in Madrid)

I loved staying at NH Madrid Ventas! I had been looking a lot for a hotel in the center of Madrid with a pool and this pool was perfect. The other pools that I had found around in Madrid at other hotels where located on rooftops and such and were more for ”show off” than actually relax and sun bathe. There’s grass and sun loungers and they give you new towels every day by the pool. Loved it! The staff was really kind and helpful. There is a bar with a terrace and the rooms where spacious and very clean. They serve fruit and candies by the entrance and lemon/mint water every day. I highly recommend NH Madrid Ventas and I will definately book this hotel every time I go to Madrid! :) Thank you for a great stay! Best regards, Julia

If your looking for a weekend away to Madrid then look no further and choose the Novotel Madrid in the city center. The hotel is lovely and clean, the room are decent sizes and the shower is awesome. A special thank you to the hotel receptionist 'Sasha' who made our short weekend break amazing. Not only was she helpful and friendly she advised on historical points to see, advised how to travel around the city. The breakfast bar is spolit for choice and the hotel is only 20 minutes away by taxi to the airport T4, €30 a great price. The hotel provides complimentary water and housekeeping is great. This hotel has a lovely roof top bar and the food up there is amazing. Definitely worth all it's stars and the food is an excellent price. This is a great hotel in terms of location and access to both historical venues and shopping. While here we tried various foods such as Spanish, Indian, Thai and English . The people are friendly and getting around by metro is easy, or rentable scooters or bikes. The tour bus is also one to do, I went for my daughter's 16th and we all had a fabulous time .... also 20 minutes by tour bus to the Royal Madrid Stadium.

I love this hotel. The staff are very friendly and even help me to learn Spanish! The hotel is small enough to be peaceful and very pretty. It's near the metro but in a lovely part of Madrid. It's really good for solo travelers, the breakfast is well worth it, the pool is fabulous. It's t perfect place to relax and see Madrid from. It's not a busy place for Nightlife but you can go out easily if you want from here. The beds are big and I love the rooms. I can't fault this hotel for a place to relax and hope to come again and again. Thank you to the manager and all the staff.

I'm probably bring slightly generous in my rating as this is a good hotel but not very good. However, I think it would be unfair to rate it as average which is the next rating scale on TripAdvisor. It's very conveniently located if you're coming into the main railway station and is a short walk away and there is an elevator to street level from the station if you have heavy suitcases. It's also a short walk to the Prado and the Reine Sofia but about a 30 minute walk up to Plaza Mayor. The rooms are comfortable and new. They're not very big but for a short stay they're adequate. The bathroom is of a fair size and the amenities in the room are good. They have breakfast at the hotel but we didn't use it so I can't comment.

I was very pleased with Sercotel. Our room was very clean and had everything we needed. The spacious lobby was a great place to relax, or work at the tables with convenient places to plug in. The pool was a big hit with our teenagers! Shops and restaurants are within easy walking distance, and it's only a few minutes by taxi to the airport. The front desk staff were friendly and helpful. They booked a 4am taxi to the airport for us, very convenient.

The room is spacious and clean. The location is good. Free lemonade is provided on the first floor. It is a 10-minute walk from the chamartin train station.

We travel with 40 students aged 12 and the treatment of all staff was excellent. The rooms and bathrooms are spacious and the bed is very comfortable. The breakfast is very varied and the dinner is wonderful. There is a very good location. We congratulate all the staff of reception, restaurant and cleaning.

Read before deciding to stay here So arriving in madrid I wanted to use public transport to get to this hotel however the nearest station to this hotel is la granja no one has ever heard of this train station and didn’t know which line I had to take I took the train from the airport and went to atocha which seems to be the main train station for all lines then no one knew where I had to go I ended up getting a taxi which cost me €40 arrived at the hotel which for a budget hotel is good enough I paid £62 through ba holidays which Inc breakfast the room was okish had twin beds there’s a telly the air con I couldn’t work it out seemed to blow warm air!!! Bathroom was a good size however the shower was terrible hot water but the pressure was awful there’s dove amenities avail in the bathroom which was nice the fact we came here and the heat was really hot I could of done with cold air as the room was quite stuffy !! The hotel location if u don’t have a car is Terrible and not much to do if u want to eat there is a tapas restaurant at the ibis hotel which is across the road but that was really expensive so stopped there for a few drinks also get complimentary olives and nuts which was nice there is a food outlet over the motorway called heron diversia but u have to get a cab there cost €7 there wasn’t much in food wise there which I found really disappointing no tapas!!! Ended up at Tgi Friday which wasn’t anything to rate about either The breakfast at the hotel was simple wasn’t anything to sing and dance about personally wish I stayed in central madrid tbh but I was only here for 1 night!!!

European traditional hotel, facilities and services are very good. But old-fashioned hotels can be less effective. Not in the city, but it is very close to the subway station, 5 minutes walk. It's not very far to the airport by taxi. The surrounding area is clean and there are parks, suitable for a leisurely vacation.

Very old hotel with a taste of European medieval! Very refined and hygienic, next to the University City attractions! A few minutes walk from Cervantes Square, leaving the hotel. Friendship reminds you not to go, if you go to the famous attractions in the city center is very inconvenient!

Read before deciding to stay here So arriving in madrid I wanted to use public transport to get to this hotel however the nearest station to this hotel is la granja no one has ever heard of this train station and didn’t know which line I had to take I took the train from the airport and went to atocha which seems to be the main train station for all lines then no one knew where I had to go I ended up getting a taxi which cost me €40 arrived at the hotel which for a budget hotel is good enough I paid £62 through ba holidays which Inc breakfast the room was okish had twin beds there’s a telly the air con I couldn’t work it out seemed to blow warm air!!! Bathroom was a good size however the shower was terrible hot water but the pressure was awful there’s dove amenities avail in the bathroom which was nice the fact we came here and the heat was really hot I could of done with cold air as the room was quite stuffy !! The hotel location if u don’t have a car is Terrible and not much to do if u want to eat there is a tapas restaurant at the ibis hotel which is across the road but that was really expensive so stopped there for a few drinks also get complimentary olives and nuts which was nice there is a food outlet over the motorway called heron diversia but u have to get a cab there cost €7 there wasn’t much in food wise there which I found really disappointing no tapas!!! Ended up at Tgi Friday which wasn’t anything to rate about either The breakfast at the hotel was simple wasn’t anything to sing and dance about personally wish I stayed in central madrid tbh but I was only here for 1 night!!!

European traditional hotel, facilities and services are very good. But old-fashioned hotels can be less effective. Not in the city, but it is very close to the subway station, 5 minutes walk. It's not very far to the airport by taxi. The surrounding area is clean and there are parks, suitable for a leisurely vacation.