Business travel Hotels in Ontario, Canada

My wife and I recently spent three nights at the TownPlace Suites hotel in Markham, Ontario. We booked the room with our Bonvoy points, so I can’t comment on price. Markham is a suburb about 15 miles north of Toronto. We picked this location since it was near relatives we were visiting. It’s located on a fairly busy highway with various commercial businesses nearby. There is a Chinese restaurant (QJD Peking Duck), which we did not visit, on the first floor. The thirteen-story building actually holds two Marriott properties: Courtyard by Marriott on floors 2 - 8 and TownPlace on floors 9 - 14. The registration desk serves both hotels. The lobby has several areas for socializing. There also is a Bistro/Bar area. Conference rooms, a business center and a spa are off to the side. A fitness center and indoor pool are on the lower level. Wifi is free. Surprisingly, parking is not. Signs say that it costs $6 Canadian per day to park in the attached multi-level garage, but we apparently were not charged. Check-in was courteous and efficient. You need your keycard to access the elevator. TIP: There is no 13th floor; the elevator buttons go from 12 to 14! We were assigned room 915. TIP: the room was almost across the hall from the ice machine and one wall of the room directly abutted the elevator bank. While the noise was neglible, you might want to keep this in mind if you’re a very light sleeper. The room was clean and decorated in what I would call ikea style. It was like living in a studio apartment. A flat screen TV was on a two-drawer chest/dresser. A wall-mounted desk had overhead shelving, a vertical cupboard, desk chair and rollout table. The kitchen section had a sink, two-burner electric range top, coffee pot, microwave, dishwasher (!) and fairly large refrigerator. There were multiple cabinets and drawers filled with practically every kitchen item you’d need: pots, pans, dishes, flatware, soap, etc. And if they’re still something you might need, chances are you can get it from the front desk. (See pic.) A full-size closet contained an iron/ironing board. No sign of a safe. The sitting area contained a loveseat, ottoman and floor lamp. The king-size bed had five pillows. The bed was a little soft, but comfortable. It was flanked by nightstands and wall-mounted lamps with electric outlets. 
The bathroom was average-sized. The vanity had lots of counter space and several drawers. And a hair dryer. The shower was quite large, taking up about a third of the room. There was wall-mounted hand soap and hair/body wash (in the shower) by ALICE & Co+ botanicals. Shower pressure and temperature were fine. TIP: Don’t be alarmed when you flush the toilet - the sound is comparable to that generated by an airplane commode. Breakfast was included with the room and was served on the 14th floor. (Also requiring keycard access.) The offerings consisted of the usual combination of hot & cold items. Overall, we wer

During my stay in the Hilton Gardens hotel at Toronto airport mistakes were made. Let me start with my own. I didn't realize there are several Hilton hotels at the airport and took the shuttle to the wrong one. Let me tell you: Canada is not made for pedestrians and it was a cumbersome walk to the correct Hilton on foot. Also: because of the name Garden I expected a hotel surrounded by a lush garden. No such thing. It's on a bleak, grey, asphalt area with no garden or any features at all. Or do they consider the giant car parks to be ”gardens”? Another mistake by me: this being the first visit to Canada, perhaps I should be prepared better. However, the breakfast at Hilton Gardens is not suitable at all for vegans. Smoothies have cow milk in them and other options are just sweets disguised as actual food. As Canada is not designed for pedestrians, there's no supermarket anywhere and thus I went seriously hungry. Next it's the hotels turn. Hotel airports need good sound insulation to keep the airplane noise out. And indeed: not an airplane can be heard in the room. However, the air conditioning is the loudest I have ever encountered. Parking a car with a petrol engine in the room and running it would be more quiet! Luckily, the airco can be turned off. However, the frig cannot be turned off and it kept me awake basically all night. And the worst thing is: when I opened it in the morning hoping to find a mini bar, it turns out it's empty! Why waste so much electricity and noise to cool an empty space? How about just running it if in use to cool stuff? On top of the noise of the a frig a constant 24 hour droning mechanical noise could be heard in my room (#1516). It sounded like a factory or perhaps a huge aircon unit on top of the roof?

Overall the hotel is great. The M Club Lounge is outstanding. Hotel bar/restaurant is very solid. Fitness center is adequate to all my needs. Staff across the board are top notch. The main issue 'for me' is that I am a light sleeper and if you have aircraft taking off on runway 06 L (especially the larger jets) you can actually feel a minor rumbling in the room (hotel is really close to end of runway). Besides this and other than the rooms/bathroom need updating, this hotel would be a 5 star review all day long.

I would like to take the time to write and advise what an AMAZING CUSTOMER EXPERIENCE I have received while staying at the Monte Carlo Inn located in Oakville, Ontario Canada. As we all know we always hear of negativity and very seldom the positivity. The would like to advise I've been staying at the Oakville site for the last month and from day 1 I've been treated with respect and with the upmost courtesy from Mr. Brendan Jayawardene and his amazing team. But I'd like to highlight a few members as they have went above and beyond. Sanjeev, due to covid there is no access to a shared computer for quests. Sanjeev printed and scanned very important documents to my personal email many times which I greatly appreciate. Nya, just a very upbeat and friendly face behind the front desk. If you are having a bad day and you happen to see Nya, she will turn your frown upside down. Albert, the maintenance worker, my first day my TV was not working as it should. Within 15 min I had Albert in the room replacing the TV and I thought PIZZA PIZZA had a great slogan ”30 Minutes or Free” Kathy, Lynn, Robin, Lulu and Nadine the house keeper's. Everyday either of these fabulous women are asking is there anything I need from fresh towels to replenish coffee or tea or cleaning the room. If in Oakville and in need for a room or rooms go see Brendan and his amazing team.

The hotel is in a great location. It has a kitchen and living room and has a very homely atmosphere. It is very convenient to walk to Parliament Hill, the park at the intersection of the canal and the Ottawa River, and the surrounding cultural and art museums. It is a very cost-effective booking.

Check in and check out were fast and easy and the staff were very pleasant. I found the lobby pretty quirky, but there was a lot of seating available. There is also an in-hotel restaurant with really good food and an excellent breakfast buffet. You can also pick up coffee, simple sandwiches and pastries in a Starbucks location just off the lobby. I had a single room that faced downtown Toronto, so the view was quite something, especially at night. The room was clean and the bed was nice and firm. I don't recall hearing much in the way of overflights, but I did see a number of jets taking off (I may also have been too tired to notice). There is no bathtub, but the shower enclosure was fine and the water heated quickly. There isn't much around the hotel, but there are frequent shuttles to Pearson, where you can catch the UP Express to downtown Toronto. That was very useful. All in all, I would certainly consider staying here again.

On April 23rd, 2022, my partner and I arrived at the Holiday Inn – Mississauga/Toronto West – 100 Brittania Rd East. We came to the hotel at 1pm for early check in thinking that the pool was open (as per the call agent who took my reservation), only to find out that the pool was not open, and it was “closed for maintenance”. This was not disclosed earlier when I booked the reservation, there was no mention of the pool being closed. I was very excited to use the pool as it was my birthday weekend, and it was my plan to use this amenity as soon as I arrived. I asked for them to amend the reservation to a cheaper price, however they said that the reservation had already been amended to include the new price (without a functioning pool). Regardless, my partner and I arrived to our room (Room 211) and after using the toilet, we find out that the toilet does not work. I called the front desk to notify them of this, and we agreed to switch rooms. We received a new room (Room 212), directly across from our previous room, and to no surprise, this toilet did not work either. The entire ordeal was discussed with the front desk and I asked if we should move hotels as they did not have any functioning toilets. The front desk clerk stated that “this was very unusual” and that they will have someone come look at it right away. While the custodian was fixing the toilet in the new room (Room 212), my partner had realized that he left his vape pen in the first room (211). He asked the housekeeper if he could go into the room to retrieve it, the lady said they did not find anything in the room we just left (this all happened within 30 minutes of leaving the first room). Altogether, the toilet was poorly fixed, as the same issue kept happening all night in room 212. Later on that night, we were told that the 2nd floor had recently been renovated, as there were pencil marks still on the walls. Futhermore, around 3pm that day, I decided to take a shower. As I got out of the shower, I dried myself with a towel, only to find it was stained with someone else’s makeup (what looked like eyeliner from both eyes). *See pictures below* It was clear that the towel was not cleaned and bleached properly as the make up had been stained onto the white towel (GROSS). We decided there was no point of addressing this with the front desk (as the lady was also disgruntled over the phone) and we just decided to go on with the night and make a mental note to never come back to the holiday Inn EVER AGAIN! But wait… IT GETS BETTER!!! On Sunday, April 24th, the next morning, as we were cleaning up to check out of the hotel, we went to check on our friends in various other rooms. At approximately 10:50am, my friends and I were all in the elevator going to meet up in my room (Room 212) only to find out that our key cards were no longer working. We went to the lobby, completely disoriented, and asked why our key cards weren’t working anymore. The lady at the front desk, a young Indian lady (sh

Great service! Had to change my flight to an earlier one and got in at 9am. I asked the front desk(Mary) if I can leave my bags and do work while I wait for check in at 3pm. She got my bags checked for me offered coffee and water and the wifi password for me. She took the initiative to tell me without me asking that she’ll try to get me a room earlier. That right there stood out as she could have easily just left me in the lobby til 3p. The staff is approachable and eager to help which is great! If I come back to Toronto for sure coming back here!

Excellent service, great staff, clean and comfortable atmosphere/room

Convenient location 30 minutes drive from the airport, 15 minutes drive to the Golden Square where the Chinese gather, 1 hour drive to Niagara Falls, 25 minutes drive to the outlet mall, all the hotel rooms have suites, a small living room, bedroom There is a door separated from the living room, a refrigerator, a microwave, a capsule coffee machine, a full desk, a USB charging socket everywhere, free parking, and breakfast. There are gas stations, McDonald's restaurants, KFC restaurants, and Wal-Mart supermarkets nearby. Very satisfied staying experience

During my stay in the Hilton Gardens hotel at Toronto airport mistakes were made. Let me start with my own. I didn't realize there are several Hilton hotels at the airport and took the shuttle to the wrong one. Let me tell you: Canada is not made for pedestrians and it was a cumbersome walk to the correct Hilton on foot. Also: because of the name Garden I expected a hotel surrounded by a lush garden. No such thing. It's on a bleak, grey, asphalt area with no garden or any features at all. Or do they consider the giant car parks to be ”gardens”? Another mistake by me: this being the first visit to Canada, perhaps I should be prepared better. However, the breakfast at Hilton Gardens is not suitable at all for vegans. Smoothies have cow milk in them and other options are just sweets disguised as actual food. As Canada is not designed for pedestrians, there's no supermarket anywhere and thus I went seriously hungry. Next it's the hotels turn. Hotel airports need good sound insulation to keep the airplane noise out. And indeed: not an airplane can be heard in the room. However, the air conditioning is the loudest I have ever encountered. Parking a car with a petrol engine in the room and running it would be more quiet! Luckily, the airco can be turned off. However, the frig cannot be turned off and it kept me awake basically all night. And the worst thing is: when I opened it in the morning hoping to find a mini bar, it turns out it's empty! Why waste so much electricity and noise to cool an empty space? How about just running it if in use to cool stuff? On top of the noise of the a frig a constant 24 hour droning mechanical noise could be heard in my room (#1516). It sounded like a factory or perhaps a huge aircon unit on top of the roof?

On April 23rd, 2022, my partner and I arrived at the Holiday Inn – Mississauga/Toronto West – 100 Brittania Rd East. We came to the hotel at 1pm for early check in thinking that the pool was open (as per the call agent who took my reservation), only to find out that the pool was not open, and it was “closed for maintenance”. This was not disclosed earlier when I booked the reservation, there was no mention of the pool being closed. I was very excited to use the pool as it was my birthday weekend, and it was my plan to use this amenity as soon as I arrived. I asked for them to amend the reservation to a cheaper price, however they said that the reservation had already been amended to include the new price (without a functioning pool). Regardless, my partner and I arrived to our room (Room 211) and after using the toilet, we find out that the toilet does not work. I called the front desk to notify them of this, and we agreed to switch rooms. We received a new room (Room 212), directly across from our previous room, and to no surprise, this toilet did not work either. The entire ordeal was discussed with the front desk and I asked if we should move hotels as they did not have any functioning toilets. The front desk clerk stated that “this was very unusual” and that they will have someone come look at it right away. While the custodian was fixing the toilet in the new room (Room 212), my partner had realized that he left his vape pen in the first room (211). He asked the housekeeper if he could go into the room to retrieve it, the lady said they did not find anything in the room we just left (this all happened within 30 minutes of leaving the first room). Altogether, the toilet was poorly fixed, as the same issue kept happening all night in room 212. Later on that night, we were told that the 2nd floor had recently been renovated, as there were pencil marks still on the walls. Futhermore, around 3pm that day, I decided to take a shower. As I got out of the shower, I dried myself with a towel, only to find it was stained with someone else’s makeup (what looked like eyeliner from both eyes). *See pictures below* It was clear that the towel was not cleaned and bleached properly as the make up had been stained onto the white towel (GROSS). We decided there was no point of addressing this with the front desk (as the lady was also disgruntled over the phone) and we just decided to go on with the night and make a mental note to never come back to the holiday Inn EVER AGAIN! But wait… IT GETS BETTER!!! On Sunday, April 24th, the next morning, as we were cleaning up to check out of the hotel, we went to check on our friends in various other rooms. At approximately 10:50am, my friends and I were all in the elevator going to meet up in my room (Room 212) only to find out that our key cards were no longer working. We went to the lobby, completely disoriented, and asked why our key cards weren’t working anymore. The lady at the front desk, a young Indian lady (sh

Excellent service, great staff, clean and comfortable atmosphere/room

Convenient location 30 minutes drive from the airport, 15 minutes drive to the Golden Square where the Chinese gather, 1 hour drive to Niagara Falls, 25 minutes drive to the outlet mall, all the hotel rooms have suites, a small living room, bedroom There is a door separated from the living room, a refrigerator, a microwave, a capsule coffee machine, a full desk, a USB charging socket everywhere, free parking, and breakfast. There are gas stations, McDonald's restaurants, KFC restaurants, and Wal-Mart supermarkets nearby. Very satisfied staying experience

Great stay at a nice, new modern hotel. Room was comfortable. Got “upgraded”to one of the larger rooms with 2 queens at check in. Lots of space for me and my family, and the kids could watch 1 tv, while the adults watched the other. Plenty of free parking. Lots of restaurants in the immediate area. Breakfast buffet was fine. The only thing I would add is that the pool could have been a bit warmer. Dorothea at the front desk was amazing! Will stay again if in the area…

Overall the hotel is great. The M Club Lounge is outstanding. Hotel bar/restaurant is very solid. Fitness center is adequate to all my needs. Staff across the board are top notch. The main issue 'for me' is that I am a light sleeper and if you have aircraft taking off on runway 06 L (especially the larger jets) you can actually feel a minor rumbling in the room (hotel is really close to end of runway). Besides this and other than the rooms/bathroom need updating, this hotel would be a 5 star review all day long.

Check in and check out were fast and easy and the staff were very pleasant. I found the lobby pretty quirky, but there was a lot of seating available. There is also an in-hotel restaurant with really good food and an excellent breakfast buffet. You can also pick up coffee, simple sandwiches and pastries in a Starbucks location just off the lobby. I had a single room that faced downtown Toronto, so the view was quite something, especially at night. The room was clean and the bed was nice and firm. I don't recall hearing much in the way of overflights, but I did see a number of jets taking off (I may also have been too tired to notice). There is no bathtub, but the shower enclosure was fine and the water heated quickly. There isn't much around the hotel, but there are frequent shuttles to Pearson, where you can catch the UP Express to downtown Toronto. That was very useful. All in all, I would certainly consider staying here again.

Great service! Had to change my flight to an earlier one and got in at 9am. I asked the front desk(Mary) if I can leave my bags and do work while I wait for check in at 3pm. She got my bags checked for me offered coffee and water and the wifi password for me. She took the initiative to tell me without me asking that she’ll try to get me a room earlier. That right there stood out as she could have easily just left me in the lobby til 3p. The staff is approachable and eager to help which is great! If I come back to Toronto for sure coming back here!

Possibly one of the best hotels we’ve ever stayed at. However, I can’t give full 5 stars to Hotel St. Regis Toronto for reasons that I’ll explain later. On the subject of location, the Hotel St. Regis in Toronto is in a very fantastic location in downtown Toronto with many of the city’s main sights and attractions (CN Tower, St. Lawrence’s Market and Yonge-Dundas square) all within short walking distance from this hotel. Readily accessible through RideShare apps too. Regarding staff, they were super friendly and helpful, in our experience. We initially had some debit card issues at check-in and admittedly, we should have been better-prepared for the credit card culture in North America. Thankfully, St. Regis were very flexible and our debit card issues were eventually resolved. I’m truly impressed by how accommodating St. Regis are for those of us who are from places that very rarely use credit cards. The offer of complimentary water at check-in was also appreciated. The housekeeping team, especially the Filipinos, were very thorough, kept our suite spotless and respected guest privacy. And on check-out experience, this is where St. Regis Toronto loses points for me. The check-out process took way longer than what is typically expected especially for a 5-star location (should be ＜10 min but took about 30 min for us). Unfortunately, a bit of the little time we have left in Toronto was wasted. What’s also disappointing was this time, there was no offer of complimentary drinks (even tap water, which is free and generally safe to drink in Toronto) while we wait. Admittedly, the staff seemed overwhelmed and visibly stressed during the time we were trying to check-out but I hope the situation improves for the St. Regis Toronto team in the future. On the atmosphere, it was magnificent and luxurious. These two words came to mind when we first entered the lobby. The grandiose look of Hotel St. Regis in Toronto permeated the whole building, from the hallways to our suite. In terms of our room, we booked the Grand Suite which was on the 28th floor and the views from up there, especially at night, were phenomenal. Our suite was very spacious and generally had plenty of storage room. St. Regis Toronto also loses some points here when it comes to storage since we found that there was insufficient storage space for cold items and there was no freezer either. The heated floors and the walk-in shower were also fantastic. The accent wall, mood lighting, clever use of marble for the room design and chandeliers were wonderful touches too, contributing to the luxurious atmosphere of this hotel. The living area of the Grand Suite was our favourite area, especially at night. I’m going to mention the views from the Grand Suite again as they were truly spectacular. On the online engagement. at the time of writing, I found the low level of engagement by St. Regis Toronto with online reviewers here at Google disappointing. I think the hotel should make more of an eff

We had a great stay at the Omni King Edward! Our room was huge, clean and comfortable. The staff was helpful, and afternoon tea was yummy. The location can’t be beat. It’s close to many restaurants and a short walking distance to attractions like St. Lawrence Market, the Hockey Hall of Fame, Scotiabank Arena, Eaton Centre, etc. We didn’t need to use our car during our stay.

During my stay in the Hilton Gardens hotel at Toronto airport mistakes were made. Let me start with my own. I didn't realize there are several Hilton hotels at the airport and took the shuttle to the wrong one. Let me tell you: Canada is not made for pedestrians and it was a cumbersome walk to the correct Hilton on foot. Also: because of the name Garden I expected a hotel surrounded by a lush garden. No such thing. It's on a bleak, grey, asphalt area with no garden or any features at all. Or do they consider the giant car parks to be ”gardens”? Another mistake by me: this being the first visit to Canada, perhaps I should be prepared better. However, the breakfast at Hilton Gardens is not suitable at all for vegans. Smoothies have cow milk in them and other options are just sweets disguised as actual food. As Canada is not designed for pedestrians, there's no supermarket anywhere and thus I went seriously hungry. Next it's the hotels turn. Hotel airports need good sound insulation to keep the airplane noise out. And indeed: not an airplane can be heard in the room. However, the air conditioning is the loudest I have ever encountered. Parking a car with a petrol engine in the room and running it would be more quiet! Luckily, the airco can be turned off. However, the frig cannot be turned off and it kept me awake basically all night. And the worst thing is: when I opened it in the morning hoping to find a mini bar, it turns out it's empty! Why waste so much electricity and noise to cool an empty space? How about just running it if in use to cool stuff? On top of the noise of the a frig a constant 24 hour droning mechanical noise could be heard in my room (#1516). It sounded like a factory or perhaps a huge aircon unit on top of the roof?

On April 23rd, 2022, my partner and I arrived at the Holiday Inn – Mississauga/Toronto West – 100 Brittania Rd East. We came to the hotel at 1pm for early check in thinking that the pool was open (as per the call agent who took my reservation), only to find out that the pool was not open, and it was “closed for maintenance”. This was not disclosed earlier when I booked the reservation, there was no mention of the pool being closed. I was very excited to use the pool as it was my birthday weekend, and it was my plan to use this amenity as soon as I arrived. I asked for them to amend the reservation to a cheaper price, however they said that the reservation had already been amended to include the new price (without a functioning pool). Regardless, my partner and I arrived to our room (Room 211) and after using the toilet, we find out that the toilet does not work. I called the front desk to notify them of this, and we agreed to switch rooms. We received a new room (Room 212), directly across from our previous room, and to no surprise, this toilet did not work either. The entire ordeal was discussed with the front desk and I asked if we should move hotels as they did not have any functioning toilets. The front desk clerk stated that “this was very unusual” and that they will have someone come look at it right away. While the custodian was fixing the toilet in the new room (Room 212), my partner had realized that he left his vape pen in the first room (211). He asked the housekeeper if he could go into the room to retrieve it, the lady said they did not find anything in the room we just left (this all happened within 30 minutes of leaving the first room). Altogether, the toilet was poorly fixed, as the same issue kept happening all night in room 212. Later on that night, we were told that the 2nd floor had recently been renovated, as there were pencil marks still on the walls. Futhermore, around 3pm that day, I decided to take a shower. As I got out of the shower, I dried myself with a towel, only to find it was stained with someone else’s makeup (what looked like eyeliner from both eyes). *See pictures below* It was clear that the towel was not cleaned and bleached properly as the make up had been stained onto the white towel (GROSS). We decided there was no point of addressing this with the front desk (as the lady was also disgruntled over the phone) and we just decided to go on with the night and make a mental note to never come back to the holiday Inn EVER AGAIN! But wait… IT GETS BETTER!!! On Sunday, April 24th, the next morning, as we were cleaning up to check out of the hotel, we went to check on our friends in various other rooms. At approximately 10:50am, my friends and I were all in the elevator going to meet up in my room (Room 212) only to find out that our key cards were no longer working. We went to the lobby, completely disoriented, and asked why our key cards weren’t working anymore. The lady at the front desk, a young Indian lady (sh

Convenient location 30 minutes drive from the airport, 15 minutes drive to the Golden Square where the Chinese gather, 1 hour drive to Niagara Falls, 25 minutes drive to the outlet mall, all the hotel rooms have suites, a small living room, bedroom There is a door separated from the living room, a refrigerator, a microwave, a capsule coffee machine, a full desk, a USB charging socket everywhere, free parking, and breakfast. There are gas stations, McDonald's restaurants, KFC restaurants, and Wal-Mart supermarkets nearby. Very satisfied staying experience

Great stay at a nice, new modern hotel. Room was comfortable. Got “upgraded”to one of the larger rooms with 2 queens at check in. Lots of space for me and my family, and the kids could watch 1 tv, while the adults watched the other. Plenty of free parking. Lots of restaurants in the immediate area. Breakfast buffet was fine. The only thing I would add is that the pool could have been a bit warmer. Dorothea at the front desk was amazing! Will stay again if in the area…