Beach Hotels in Queensland, Australia

Had a great stay at the Hilton. Upon check in the washing machine, safe, and bedroom TV were not working. However maintenance was able to resolve all of the issues and reception apologized and provided a nice bottle of wine as compensation. That is great service. Many amenities at this property made it a great time as well. Extremely clean. Lots of towels. Comfortable bed. No other complaints just a good stay!

Firstly, the room was excellent, ultra clean with bath and shower. The sheets were exemplary, bed very comfortable as were the pillows. Bar fridge and microwave, toiletries in the bathroom. Towels excellent. Airconditioning excellent. I was excited to see a very large, modern wide screen TV with onboard Android system. Disappointed that no internet connection (so I could have used my own passwords for my streaming services. Even more disappointed that there was no aerial connected, but I had brought my own tech and internet. I just switched off the TV. Imagine my extreme displeasure to board the 3rd floor lift at 05:00 to have the doors closed - but no button worked! I WAS TRAPPED IN THE LIFT!!! I pressed the yellow emergency button for 5 seconds - no answer - pressed multiple times. I phoned the hotel main number, so they could press the lift call button - no answer. I phoned the 24/7 emergency 1300 number. The operator said she would send someone out - who would phone me with an ETA. Getting anxious, being 60 years old with a heart condition, I dialled 000 to call the POLICE! The dispatcher commended me on remaining so calm. I assured her, being very hot in cramped spaces with very little air was definitely not conducive to my remaining calm. They said to call 000 back if I got out before the fire brigade arrived. Five minutes later I heard voices outside. Someone heard my banging on the lift doors and cries for help. I GOT OUT That night the guy on reception said sorry. I explained that, although the room was marvelous - and that I did eventually get out, a man of my age and I'll health could have died - why wasn't anyone on duty to answer the damn lift emergency phone? He said he was sorry.

The location is unbeatable. Staying inside means you can save up the hassle of going up to the 72/F lookout. It is 2 blocks from the busiest area of Surfers’ Paradise which means it is convenient yet quiet enough. The view from the room is gorgeous. Free parking is available. The only problem we encountered was I was being charged $10 extra for asking for a replacement set of bedsheets as they were dirty. I reflected this to the manager upon check out but wasn’t addressed. I will give a 4 out of 5 for my stay with families here.

It is a conveniently located and comfortable accommodation. The quality of the breakfast buffet was excellent, and it was very cozy and ideal for staying with family.

Beautiful views along the long beaches from every room in our spacious apartment on the 15th floor. A friendly welcome and efficient check-in. Rooms are comfortable but attention to minor maintenance and cleaning issues will improve the experience. WiFi and TV channels good. Lovely pool area, with hot tubs and sauna/steam rooms. Location is great: across the street to the beach and a short walk to shops etc.

Stayed 4+1 nights here. Very bad experiences in the end: my wife’s jacket was lost inside the wardrobe, I had to take taxi from airport to the front desk seeking assistance and told them to urgently help as my flight boarding is half hour later. They shared the room had been occupied by new guests and if there is anything left by us the cleaner should have found it. I said I am in a high rush and why not you staff just escort me to go to the room and take a look. They said they need seek internal approvals and when the senior officer came out, she repeated the same words. All of them simply ignored that I was in rush and blindly asked me to be patient, and then they worked in an over-patient way by keeping me at the front desk area without any certainty. Finally I realized going to miss the air flight and had to leave. Half way back to airport they called my wife saying that they have found the jacket and that I am the wrong party who didn’t patiently wait for them to slowly slowly take their time. What a joke! Isn’t said by them that new guests have moved in and if there is anything left by us they should have found it? So now how did they find it out? And, I am the wrong party? I am supposed to wait for them to take time and miss air flight? What a lousy team! They should have worked as officials in a third-class country, who are good at killing time, twisting words and blaming others, rather than in the front line of a reputable hotel.

Amazing experience. Really beautiful property. Great staff. We booked our reef experience with them. Had really fun. Helpful staff members. Loved their welcoming fresh baked chocolate chip cookies. They updated our room for a ocean view room.

The location was great but there are some negatives. 1. They don't have enough lifts. Out of 4 passenger lifts, 1 was always out of service. The hotel being over 30 story tall, it took forever to get a lift to go up and down. In peak times, we had to wait 10 mins to get into a lift.  2. Breakfast was not impressive at all. Less than 10 hot food choices and some of the bowls and plates were not cleaned properly.

The location is perfect and centrally located in the heart of shopping centres, walking distance to the beach and night life. Great rooms on the 22nd floor. The beds are very comfortable, and the room is spacious for up to 3/4 people. The downside for us was that the staff at the reception told us that there wasn't a restaurant located in the hotel when we enquired while checking in, so we went out to look for something to eat after we checked in to the hotel, only to get back to find a brochure in our room advertising a Cafe conveniently located in the hotel for guests. I highly recommend that the staff need to be informed of any changes in the hotel so that they are able to provide accurate information about the hotel to the guests. The check-in and check-out process was great, made conveniently for guests and staff, there's no long cues at the reception👍🏾 We'll definitely be returning.

We travelled to the Gold Coast for our wedding, and decided to stay in Sofitel Broadbeach, a hotel we stayed our first visit to the Gold Coast together. This time however, we also recommended our families to stay in the hotel too. The stay was brilliant. Did not disappoint. We were met with champagne on entry, and had some special surprises in our room for our special occasion. The staff were so kind and gave the best recommendations to our parents while staying with the hotel. The front service member Michael, from the US, was a credit to the team and went well above the call of his duty for our week we stayed. Thank you Sofitel for the memories and the treasured time at your resort. Not only did you provide us with an excellent location and comfortable stay, but you recognized the importance of our visit.

Had a great stay at the Hilton. Upon check in the washing machine, safe, and bedroom TV were not working. However maintenance was able to resolve all of the issues and reception apologized and provided a nice bottle of wine as compensation. That is great service. Many amenities at this property made it a great time as well. Extremely clean. Lots of towels. Comfortable bed. No other complaints just a good stay!

Firstly, the room was excellent, ultra clean with bath and shower. The sheets were exemplary, bed very comfortable as were the pillows. Bar fridge and microwave, toiletries in the bathroom. Towels excellent. Airconditioning excellent. I was excited to see a very large, modern wide screen TV with onboard Android system. Disappointed that no internet connection (so I could have used my own passwords for my streaming services. Even more disappointed that there was no aerial connected, but I had brought my own tech and internet. I just switched off the TV. Imagine my extreme displeasure to board the 3rd floor lift at 05:00 to have the doors closed - but no button worked! I WAS TRAPPED IN THE LIFT!!! I pressed the yellow emergency button for 5 seconds - no answer - pressed multiple times. I phoned the hotel main number, so they could press the lift call button - no answer. I phoned the 24/7 emergency 1300 number. The operator said she would send someone out - who would phone me with an ETA. Getting anxious, being 60 years old with a heart condition, I dialled 000 to call the POLICE! The dispatcher commended me on remaining so calm. I assured her, being very hot in cramped spaces with very little air was definitely not conducive to my remaining calm. They said to call 000 back if I got out before the fire brigade arrived. Five minutes later I heard voices outside. Someone heard my banging on the lift doors and cries for help. I GOT OUT That night the guy on reception said sorry. I explained that, although the room was marvelous - and that I did eventually get out, a man of my age and I'll health could have died - why wasn't anyone on duty to answer the damn lift emergency phone? He said he was sorry.

The location is unbeatable. Staying inside means you can save up the hassle of going up to the 72/F lookout. It is 2 blocks from the busiest area of Surfers’ Paradise which means it is convenient yet quiet enough. The view from the room is gorgeous. Free parking is available. The only problem we encountered was I was being charged $10 extra for asking for a replacement set of bedsheets as they were dirty. I reflected this to the manager upon check out but wasn’t addressed. I will give a 4 out of 5 for my stay with families here.

It is a conveniently located and comfortable accommodation. The quality of the breakfast buffet was excellent, and it was very cozy and ideal for staying with family.

Beautiful views along the long beaches from every room in our spacious apartment on the 15th floor. A friendly welcome and efficient check-in. Rooms are comfortable but attention to minor maintenance and cleaning issues will improve the experience. WiFi and TV channels good. Lovely pool area, with hot tubs and sauna/steam rooms. Location is great: across the street to the beach and a short walk to shops etc.

The location was great but there are some negatives. 1. They don't have enough lifts. Out of 4 passenger lifts, 1 was always out of service. The hotel being over 30 story tall, it took forever to get a lift to go up and down. In peak times, we had to wait 10 mins to get into a lift.  2. Breakfast was not impressive at all. Less than 10 hot food choices and some of the bowls and plates were not cleaned properly.

The location is perfect and centrally located in the heart of shopping centres, walking distance to the beach and night life. Great rooms on the 22nd floor. The beds are very comfortable, and the room is spacious for up to 3/4 people. The downside for us was that the staff at the reception told us that there wasn't a restaurant located in the hotel when we enquired while checking in, so we went out to look for something to eat after we checked in to the hotel, only to get back to find a brochure in our room advertising a Cafe conveniently located in the hotel for guests. I highly recommend that the staff need to be informed of any changes in the hotel so that they are able to provide accurate information about the hotel to the guests. The check-in and check-out process was great, made conveniently for guests and staff, there's no long cues at the reception👍🏾 We'll definitely be returning.

We travelled to the Gold Coast for our wedding, and decided to stay in Sofitel Broadbeach, a hotel we stayed our first visit to the Gold Coast together. This time however, we also recommended our families to stay in the hotel too. The stay was brilliant. Did not disappoint. We were met with champagne on entry, and had some special surprises in our room for our special occasion. The staff were so kind and gave the best recommendations to our parents while staying with the hotel. The front service member Michael, from the US, was a credit to the team and went well above the call of his duty for our week we stayed. Thank you Sofitel for the memories and the treasured time at your resort. Not only did you provide us with an excellent location and comfortable stay, but you recognized the importance of our visit.

This hotel offers good value and is conveniently located near Cavill Avenue, the heart of Surfers Paradise. While the room felt a bit dated, it was still clean and comfortable. The staff were friendly, and the balcony with a lovely river view was a nice bonus.

Great service, the team here is so lovely and helpful! Loved our time here with the spacious room which has awesome ac. The breakfast buffet has a great variety and is delicious. Swimming in the pool is great fun paired with their sun chairs. They have fast room service. The bar and restaurant downstairs is super handy for when you need a meal :) overall great experience and we would book again!

Had a great stay at the Hilton. Upon check in the washing machine, safe, and bedroom TV were not working. However maintenance was able to resolve all of the issues and reception apologized and provided a nice bottle of wine as compensation. That is great service. Many amenities at this property made it a great time as well. Extremely clean. Lots of towels. Comfortable bed. No other complaints just a good stay!

The location is unbeatable. Staying inside means you can save up the hassle of going up to the 72/F lookout. It is 2 blocks from the busiest area of Surfers’ Paradise which means it is convenient yet quiet enough. The view from the room is gorgeous. Free parking is available. The only problem we encountered was I was being charged $10 extra for asking for a replacement set of bedsheets as they were dirty. I reflected this to the manager upon check out but wasn’t addressed. I will give a 4 out of 5 for my stay with families here.

It is a conveniently located and comfortable accommodation. The quality of the breakfast buffet was excellent, and it was very cozy and ideal for staying with family.

Beautiful views along the long beaches from every room in our spacious apartment on the 15th floor. A friendly welcome and efficient check-in. Rooms are comfortable but attention to minor maintenance and cleaning issues will improve the experience. WiFi and TV channels good. Lovely pool area, with hot tubs and sauna/steam rooms. Location is great: across the street to the beach and a short walk to shops etc.

The location was great but there are some negatives. 1. They don't have enough lifts. Out of 4 passenger lifts, 1 was always out of service. The hotel being over 30 story tall, it took forever to get a lift to go up and down. In peak times, we had to wait 10 mins to get into a lift.  2. Breakfast was not impressive at all. Less than 10 hot food choices and some of the bowls and plates were not cleaned properly.

The location is perfect and centrally located in the heart of shopping centres, walking distance to the beach and night life. Great rooms on the 22nd floor. The beds are very comfortable, and the room is spacious for up to 3/4 people. The downside for us was that the staff at the reception told us that there wasn't a restaurant located in the hotel when we enquired while checking in, so we went out to look for something to eat after we checked in to the hotel, only to get back to find a brochure in our room advertising a Cafe conveniently located in the hotel for guests. I highly recommend that the staff need to be informed of any changes in the hotel so that they are able to provide accurate information about the hotel to the guests. The check-in and check-out process was great, made conveniently for guests and staff, there's no long cues at the reception👍🏾 We'll definitely be returning.

This hotel offers good value and is conveniently located near Cavill Avenue, the heart of Surfers Paradise. While the room felt a bit dated, it was still clean and comfortable. The staff were friendly, and the balcony with a lovely river view was a nice bonus.

I had a pleasant stay in Gold Coast. The hotel is close to beach. I can see ocean from the balcony. Room is clean. The downsides are there is stingy smell of renovation in the room, but gladly I can open the balcony door to let the air in. Also, there is huge sound from two exhaust fans on the ground floor, which disturb me much, and is making sound all day. Plus the too upbeat music from swimming pool. Wish the music can be more chill and gentle. Besides from these, the staff are overall very friendly.

Travelled for business on this occasion. Myself and family have stayed at this property many times. The location is really convenient, its a proper functioning hotel. Check in was really easy and fast. Scored a good room upgrade as well. The rooms are spacious and clean, the service was good . So I would recommend this hotel.

A very nice place to stay, the rooms are very clear, the staffs were friendly and helpful. Location wise, it’s about 20 mins away from main surface paradise area.

Stayed 4+1 nights here. Very bad experiences in the end: my wife’s jacket was lost inside the wardrobe, I had to take taxi from airport to the front desk seeking assistance and told them to urgently help as my flight boarding is half hour later. They shared the room had been occupied by new guests and if there is anything left by us the cleaner should have found it. I said I am in a high rush and why not you staff just escort me to go to the room and take a look. They said they need seek internal approvals and when the senior officer came out, she repeated the same words. All of them simply ignored that I was in rush and blindly asked me to be patient, and then they worked in an over-patient way by keeping me at the front desk area without any certainty. Finally I realized going to miss the air flight and had to leave. Half way back to airport they called my wife saying that they have found the jacket and that I am the wrong party who didn’t patiently wait for them to slowly slowly take their time. What a joke! Isn’t said by them that new guests have moved in and if there is anything left by us they should have found it? So now how did they find it out? And, I am the wrong party? I am supposed to wait for them to take time and miss air flight? What a lousy team! They should have worked as officials in a third-class country, who are good at killing time, twisting words and blaming others, rather than in the front line of a reputable hotel.

Amazing experience. Really beautiful property. Great staff. We booked our reef experience with them. Had really fun. Helpful staff members. Loved their welcoming fresh baked chocolate chip cookies. They updated our room for a ocean view room.

As a couple this was our first time in Cairns. The hotel is in an excellent location everything is within walking distance. The staff were very helpful including allowing us to store our bags since we had an afternoon flight. Room was spacious and very clean and we liked chilling by the pool. Would definitely stay again.

I stayed here twice - the first time, an ordinary room, the 2nd time, I thought maybe the Horizon Club might be a higher level. Before I say anything, I may choose to stay again for the location! This property is not 'Shangri-LA' as you would expect - the windows are all dirty which is disappointing for 'Marina View' rooms... The Horizon lounge furniture is closer to school lunch hall style, and the dinner - well, I don't eat in food halls with sausage rolls and spring rolls. We ate in the main street which was AWESOME!. The ping pong table is bent, bats are without surface, and the air hockey machine without pucks.. Basically a 'cashing in on the brand' experience...

I had a pleasant experience at Cairns Harbourside Hotel. The rooms were clean and well-maintained, with timely housekeeping. The staff were friendly and accommodating, making my stay enjoyable and comfortable. Would recommended for anyone visiting Cairns.

Before check-in, I missed the front desk check-in because my flight was late. However, I met a Chinese staff member by phone one day in advance. She gave me the entrance code and the code for the safe where the room card is placed. She was very patient. I give a thumbs up to the front desk lady.

We stayed 2 nights, 1 night on 1st floor near the pool and another on 2nd floor. I wouldn’t recommend to stay on 1st floor, the room was damp and had couple mosquitoes, and you can hear everything from the pool. The room on 2nd was much better.

View from the room looks really good. It is 1km walking distance to everything including bars restaurants ferry supermarket and public swimming pools. 1 dollar day pass bus is available and there is a stop behind the hotel. But if you do not want to walk for hundreds meters or 1km, the location is not good for you.

The room was very clean. There was a ********* lady at the front desk who could speak Chinese. The hotel has a special menu every day. When we arrived, it was steak night and the steak was quite big. There was room cleaning service. The environment was very quiet. It was very close to the pier and it was very convenient to eat around.

There is free coffee on the first floor of the hotel. It is very close to the fleet terminal to take a boat to the Great Barrier Reef. It is 6 kilometers away from the airport, which is not far. The room is quite big. There is a convenience store across the street downstairs. Turn right and there is a supermarket Woolworth at an intersection. Going forward is the night market. There are several good steak restaurants around, but remember to make a reservation. The environment is OK, but I think the Pullman International opposite is more beautiful. It gets dark early in winter. Try to return to the hotel before dark. Stay away from indigenous children.