Easy access right off the interstate and plenty of traffic lanes to handle the tons of vehicles passing by. The foyer always smells fresh and clean - I love that. My linens were super crisp and clean and the room was in excellent repair. The bathroom was awesome AND CLEAN!
Very clean hotel and nice staff. The room was rather small (but good enough for two people)
We stayed for four days in total, the nights were very quiet except for one night where we heard bar music playing from several blocks away. The hotel is close to the HMart.
The lack of a kettle (in the common area or in the room) is not a deal breaker as you can use the microwave (in the common area). I wished the combination safe was larger, as neither my laptop nor tablet could fit, so we travelled with our devices which made walking very tiring.
The bathrooms are nice, well-lit and spacious.
Visited Galena for the first time in September 2020 and chose the Irish Cottage Boutique Hotel. We liked it so much we came back 9 days later to catch some fall colors with nice weather. John is the finest hotel staff Manager I’ve ever seen. He made us feel at home and remembered us from our first visit. We would love to stay here again in the future, that is to say either when the pandemic is over with or they begin enforcing that guests wear masks in the common areas. On several occasions during our two night stay people were near the coffee area, walking down halls, at the front desk... with no masks and not even being politely asked to put one on. When we asked the night person at the front desk about it, her response was that they are in the hospitality business and can’t make people wear masks. Well two things here: 1) I would think that their number one priority would be the safety and we’ll being of their guests and themselves, and 2) if they can’t enforce policies then they’re not being responsible. Everywhere else we went in Galena, masks were worn. We will be back when things settle down.
This hotel is very large and every room is a suite, so it’s great for parents to bring their children! There is a refrigerator, coffee machine, microwave and sink. There is a gym and swimming room. The large reception hall is spacious. There are many sofa seats, and there is a huge indoor pavilion with green plants and stools under the trees, which is very comfortable and enjoyable! And the price is moderate, very good hotel!
It seems that there is no breakfast, so it is a good hotel in the surrounding area. Because I need to print a lot of documents when meeting customers, they are all printed at the hotel. It is very convenient to have a computer and a printer.
The bed was very hard and uncomfortable. The pullout bed from the couch was broken. The hotel itself was beautiful. The breakfast buffet could’ve used a few more options for $20/person, no bacon, no pancakes or waffle maker.
I travel a lot and this is probably one of the top few in the last 5 years. Hotel is beautiful, a nice bar, room big with a perfect floor plan and a view. I will go out of my way to stay there whenever I’m in the area. I’m a Hyatt fan again (Hilton cancelled a room on me after booking, so they’re dead to me.)
Hotel near University of Illinois Area,Champaign100% of visitors choose this area
AAnonymous User2024.08.29
The room is comfortable, the location is excellent, and the surrounding public transportation is convenient.
Breakfast is too single, the end time is early.
Service is very good, there is a free shuttle to the campus, there is a free shuttle directly to Champagne Airport.
Amazing
137 reviews
9.6/10
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8.8/10
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GGuest UserClean, excellent customer service and friendly staff. Excellent location immediately adjacent the red line stop. Perfect trip! Wonderful city view out of my room window.
GGuest UserStayed comfortably with family at a hotel near the airport. The suite-like room had a sofa, which was great for relaxing, and the pool was a nice bonus. Free water was a plus, and the complimentary airport shuttle was very convenient.
GGuest UserUpon check in, I was assigned a room & given keys. We opened the door only to find someone else was already occupying the room. Imagine the fear of the person in that room as we had keys that opened their room door. We had to bring all of our luggage back down to the front desk to get a new room assigned. I booked a king room but was given a room with double beds. When I contacted the front desk, the lady at the front desk was unprofessional and made no effort to address the issue. She told me the hotel is sold out of king rooms and for me to contact Trip.com because Trip.com is the one who booked a double room. The representative from Trip.com was very professional and apologetic and made attempts to rectify the situation. However the hotel did not answer the calls from Trip.com. The room we were assigned was ok. But the ac/heater unit in the room was full of dust. The pillow cases appeared clean but smelled as if it had not been changed between guests. I’ve stayed at numerous Hilton properties and am usually quite pleased. But we were quite disappointed with this Doubletree property.
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