Posted on Feb 12, 2026
jesputri25
I had high expectations for Habitas, especially considering the price point, but unfortunately the service did not live up to it.
First, communication was a recurring issue. Several staff members, particularly at the reception, were not fluent in English, which led to multiple instances of miscommunication and incorrect information. For a property that caters to international guests, it is essential to have front desk staff who can communicate clearly and confidently in English.
The experience at Tama Restaurant was even more disappointing. One of the male staff members was noticeably rude. We were presented with the bill even though we had not requested it, which felt dismissive and unwelcoming. Additionally, when my friend, who had just finished swimming, was told she could not sit because she was wet, no alternative solution was offered. No bathrobe, no towel, no assistance. She was effectively expected to stand while eating. When this was raised, there was no apology or sense of accountability.
For the price charged, the level of service falls significantly short. Compared to other luxury properties such as Banyan Tree, where the staff are consistently warm and attentive, the difference in hospitality is very noticeable.
Habitas has beautiful surroundings, but service is what defines a true luxury experience. Unfortunately, that standard was not met during our stay.
Show more
Price per night from:€263
Posted on Feb 15, 2026
Guest User
The hotel is tidy and clean. Unfortunately, the rooms are a bit noisy. It's far from the Haram, but the shuttle service works well. A plus for the location is its proximity to Mount Uhud.
Show more
Price per night from:€38
Posted on Oct 21, 2025
Fredox
A truly magical stay! The caravan set in the middle of AlUla’s mountains is a unique and beautiful experience I absolutely loved it. The staff were super nice and helpful, and the food was good (though a bit pricey).
A few small downsides: the AC in the caravan was quite loud, the room wasn’t very dark during the day, and it would be great to have a pool directly by the caravan instead of having to go to the main hotel, which is about 10 minutes away by car and golf cart. Also, during my two visits to the pool, I stayed for around two hours each time and no staff or bartender came by to ask if we wanted to order drinks.
Overall, despite these small issues which didn’t affect me much, it was a magical and memorable experience I’d definitely recommend it and hope to come back again one day.
Show more
Price per night from:€203
Posted on May 26, 2026
Anonymous UserThe location is far from the Prophet's Mosque, and the bus drops you off quite a distance away. You have to walk about 15 minutes to reach the mosque.
Show more
Price per night from:€23
Posted on Mar 12, 2026|Triple Room
Amal_92The hotel was difficult to reach directly using the contact details provided in the hotel's information. However, I was able to request approval for my stay through Trip.com's chat service. Upon check-in, there was an issue with the booking system for OTA reservations, which caused a significant delay in getting our room. The facilities were quite basic; they only provided paper cups in the room and refills were by request. We booked a triple room but received a room with four beds, making it very cramped. On the upside, the location is excellent, very close to Gate 307 of the Nabawi Mosque courtyard. Because of this fantastic location, I believe I would book this hotel again if I return for Umrah. I hope they can improve their facilities and services in the future.
Show more
Price per night from:€45
Posted on May 11, 2026
Hira Arslan AwanWe had an extraordinary stay at the Radisson Medina. It truly felt like a five-star luxury experience from start to finish. The hotel was beautifully designed, and the breakfast spread was absolutely outstanding—so much variety, with both local and international options. Every staff member was attentive and so helpful, ensuring we had everything we needed. I highly recommend Radisson for anyone looking for a premium stay in Medina!
Show more
Price per night from:€81
Posted on Nov 5, 2025|Premium Room - Double Bed - Harbour View
konatahuGood location, close to all the points of interest in the city of Yanbu. However, it is a little bit far away from industrial area. A very typical Ibis hotel, very convenient.
Show more
Price per night from:€51
Posted on Feb 28, 2026
Travel@Santa
Once at the hotel, I thoroughly enjoyed my time, everyone is so friendly of course again Ola and Lorraine greeted me and take care of me during the stay. At the swimming pool, Mongkonpat and Zaher there were exceptional—always attentive and friendly, ensuring that every need was met with professionalism and a smile. Their service truly enhanced my relaxation and enjoyment of the facilities for my family.
Leah stood out with her outstanding hospitality in the resturant. She was always welcoming, quick reaction and knows what we want, and provided excellent care throughout every meal and also another gentleman as well.
Overall, the Chedi Hegra team exceeded my expectations. Their kindness, professionalism, and personal touches made my stay both comfortable and memorable. I am grateful for their efforts and look forward to returning in the future.
Small suggestions: I have a small suggestion regarding the bicycles. Having bicycles are wonderful expereience from the hotel. However, The bikes provided were quite difficult to adjust, and the position of the pedals—being very close to the frame—made it hard for the kids to ride comfortably.
More maintenance, and offering a greater variety of bicycle sizes or types for young guests and asian ladies like me with lower bicycles will be even better.
Show more
Price per night from:€254
Posted on Jun 15, 2023
Guest User
The room is large and the price is high. The hotel staff has a good service attitude. The buffet food in the evening is OK. Remind the four choices of roasting and three quantities are very high. Other food is leisurely before the roasting comes up.
Show more
Price per night from:€89
Posted on Feb 25, 2026
Guest User
Everything's great, except not having buses to the Prophet Mosque.
It cost us about 20 rials every time we go from the hotel to the mosque.
There's breakfasts or magic, but restaurants are close, and delivery apps are fast.
The hygiene is good, and the staff is nice.
I can repeat it.
Show more
Price per night from:€76