The hotel was clean, and the room size was not too small for 2 adults and 2 toddlers. Most of all, I was satisfied that we could have a healthy breakfast at this price. When we signed up for the Vessel membership, we received an Orion beer as a gift, and perhaps because we stayed in a Ryukyu room, they also gave us Ryukyu King Team clothing. My daughter left her clothes and glasses in the public bath, but when I went to the reception the next day, they had them safely kept, which I was very grateful for.
Our stay was absolutely fantastic! The hotel's location is incredible – we could walk to American Village, which made shopping, dining, and picking up souvenirs super convenient. The room was spotless and well-maintained, and the service was attentive and thoughtful, making our trip with kids much easier. Overall, it offered excellent value for money. We'll definitely choose this hotel again next time we visit!
Hotel near Naha City Centre,Naha100% of visitors choose this area
RRufeng2026.02.19
Pros: The rooftop pool and jacuzzi were decent, good for kids. It's not too far from Kokusai Dori, Naminoue Shrine, or the monorail station. Breakfast was okay, and there's a smoking room on the first floor. The hairdryer and toiletries were quite good.
Cons: The Wi-Fi was terrible, constantly disconnecting. There was a weird smell coming from the bathroom. I also distinctly felt that the front desk staff showed more patience when assisting Western and ********* guests compared to guests from mainland China (even when mainland Chinese guests were equally well-behaved). Of course, the front desk still maintained a Japanese standard of service, but the difference was noticeable.
Hotel near Naha City Centre,Naha100% of visitors choose this area
MMiss TLM2025.12.26
Good point:
1) Excellent facilities: have jacuzzi, swimming pool, hot spring and bath place
2) Free shuttle bus offered with clear schedule
3) Have lot of restaurants, convenience stores and tourist place nearby
4) Easy to call taxi/ uber
5) Breakfast is highly recommended, great variety of drinks ( the tea choices are amazing )and delicious food
6) Free daily item to offered
Bad point:
1) The room is too small, barely fit in 2 suitcases
2) Hygiene can be better , have dust everywhere
3) Air con is dripping to the bed, fridge is noisy
4) Corridor is too windy
5) Near Red light street, if you are family with children might be not a good choice
Hotel near Naha City Centre,Naha100% of visitors choose this area
11353368****2026.01.09
The room size was decent, though the furniture looked a bit dated. What really stood out was the excellent service. The staff were incredibly friendly, always smiling, and the breakfast buffet had a great variety. For just 300 yuan, it offered fantastic value for money.
The hotel is newly opened, and the facilities are very new and clean. The rooms are large, similar to serviced apartments. You need to ask the staff for tableware. There's a microwave, washer, dryer, induction cooker, and refrigerator—everything you need. There's a large terrace overlooking American Village and the sea. Parking is available, which is very convenient! Although the staff's English isn't very good, they were all happy to help. Because I had a mail package that might not arrive before check-out, they did their best to coordinate with the courier company, and I finally received it when I checked out. I'm very grateful to them!
Located very conveniently near Makishi Station, and at the west end of Kokusai Dori. Clean hotel with nice amenities. No gym though.
Overall we were ok with the stay here. But two episodes eroded the satisfaction over service standards:
1) Booked 2 rooms for a total of 5 pax, through Trip.com via the same booking on the same day.. however upon arrival, only one room was given the daily welcome drink coupon (Orion beer) while the other was not. When asked, they said it was a change in policy and not all rooms are given the welcome drink. From the reviews, we were already expecting welcome drinks for all. The uneven treatment between rooms made it worse. I feel the service staff did not handle it well.
May I suggest Trip.com work with the hotel to state explicitly which room types will / will not be offered this benefit, for clarity.
2) one of the service staff serving welcome drinks at the bar showed a black face when my family member made a request that was fulfilled the day before. The order was grudgingly fulfilled and the server just turned away after putting the drink on the table. That was unprofessional.
Hope the hotel can work on their comms and service standards.
Hotel near Naha City Centre,Naha100% of visitors choose this area
YYuanzuoyitiaoredaiyu2026.01.11
Okinawa is truly a fantastic travel destination, and this hotel's location is excellent. It's within walking distance of Kokusai Dori (International Street), and you can continue walking from there to Naminoue Shrine and the sunset beach. The highlight of this hotel is definitely the breakfast – it's incredibly rich and diverse! They have freshly grilled burgers, various Japanese dishes, and even a make-your-own noodle station which was delicious. My room on a lower floor didn't have a window, which felt a bit confining, but my room on the sixth floor had an open and spacious view. There's a large banyan tree with a historic feel right outside the entrance. You can also find some really good omurice and izakayas in the surrounding area.
Hotel near Naha City Centre,Naha100% of visitors choose this area
GGuest User2026.02.04
The room is small but has all the facilities you needed, the breakfast is not really a buffet which you need to take order for the main course and you can get beverages or side dishes from the bar. Taking 15 mins to the downtown Naha, convenient store is on the ground floor
It is an absolutely beautiful location with private beach access and several pools. Most staff were kind and friendly. The food was delicious and provided many options for vegetarians. We will definitely go back to this resort again in the future. The only two complaints is that the pools close too early and the maid service doesn't arrive to clean rooms until around 17:00, which is the same time guests come back to their rooms to get ready for dinner after a long day outside. I have done a lot of traveling and maid service almost always comes between 11:00-14:00. So it seemed weird that we left our hotel room at 10:00 and returned at 17:00 to a still messy room.
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9.3/10
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9.2/10
Great
LLostWithYanThe hotel is in a great location, close to public transportation and convenience stores, and only about a 10-minute walk from Kokusai Dori. The room was clean, and although daily housekeeping wasn’t provided, amenities were replenished throughout our stay. Overall, it was a great hotel, and I would definitely stay here again if I return to Okinawa.
RRufengPros: The rooftop pool and jacuzzi were decent, good for kids. It's not too far from Kokusai Dori, Naminoue Shrine, or the monorail station. Breakfast was okay, and there's a smoking room on the first floor. The hairdryer and toiletries were quite good.
Cons: The Wi-Fi was terrible, constantly disconnecting. There was a weird smell coming from the bathroom. I also distinctly felt that the front desk staff showed more patience when assisting Western and ********* guests compared to guests from mainland China (even when mainland Chinese guests were equally well-behaved). Of course, the front desk still maintained a Japanese standard of service, but the difference was noticeable.
GGuest UserFuku-chan, Nicole and 2 cats, algae balls and boiled beans were gently welcomed, and the number of days of stay passed in no time. It is a very satisfying inn and recommended to everyone.
The interior and exterior are very nice. I feel like 〜 I came to the resort. I used the parking lot for renting a car.
The living room is clean and comfortable. The bed futon was very fluffy and I could sleep well.
The area is very convenient location if you have a car rental. It is very close to Fusaki Beach and you can walk to the beach (passing the main building of Fusaki Beach Resort, especially no procedures).
I had breakfast. The dishes that are particular about each ingredient and seasoning will heal your mind and body.
We have never experienced it, but we can receive healing treatments and Yoga.
It is an inn that I want to visit again.
YYan ReevesWe had spent 4 nights at the hotel during the Golden Week which might have influenced the perception of service, but not dramatically.
Among the advantages of the hotel are: nice spacious rooms (ours had a stunning sea view); generally good location with beautiful nature and access to the beaches where you could actually swim (not a given on the island) - at least until the tide goes too low; reasonably good food across the restaurants with rather friendly prices; stylish bar with quality drinks.
Among the disadvantages are: very non-Japanese service (generally not very helpful, with low penetration of English among the staff) and lack of attention to detail that could make the resort actually very nice - again, not very typical case for Japan.
A few pieces of advice to the management:
1. Bring the option of in-room breakfast. If a guest is sick and can’t go down, it’s impossible to order in-room breakfast on the day, while rooms service opens at 11:30. Same frustration goes to the coffee stall downstairs that doesn’t serve coffee during earlier breakfast hours
2. Consider equipping rooms with coffee machines and contemporary electronics - low costs to take, yet massive disadvantage for the 5* status for not having them
3. Pay more attention to room service: we spent 48h without shampoo and shower gel. Our glasses were washed occasionally. New bottles of drinking water arrived only once.
4. Fix the beach! The amenities there look like a poor community beach area, especially those shameful umbrellas. You have reasonable amenities at the pool - why not spreading them to the beach areas to make them feel more like a resort rather than public beaches that no one gave any care?
5. Gym and SPA amenities could use a bit of refreshment. I won’t mention SPA service itself which might be a result of poor luck with the specific technician
6. Empty mini bar equals lost revenue. You could easily cover the modifications above through adding more options for people to enjoy drinks at their balconies.
What makes staying in Japan truly special - genuine care and attention to every detail - was completely missing over our stay at this Hyatt. In fact, we consistently had that feeling “this could actually be really nice” and then something would go terribly wrong with the awkward service. The hotel that looks like 5* on pictures leaves a 3* aftertaste at max. I am only writing this because I felt it didn’t have to - those are easy aspects to fix.
DDuoerbamaI still vividly remember their 30th-anniversary celebration. Other than the outdated facilities, everything else was impeccable, especially the Executive Lounge – it was absolutely perfect! Great views, excellent food, and an even better atmosphere. I really hope the hotel renovates its facilities soon; it would be a shame to waste such a prime location!
GGuest UserThe staff were really nice. Even though there was a language barrier with the lady downstairs, she was very patient and used a translation app to communicate with us. However, the app wasn't very accurate. When we went upstairs to check in, it turned out there was a ********* person at the front desk, which was great. Still, we had to wait quite a while to check in, even though there was no one else at the desk at the time. The room was pretty spacious, and everything else was fine. The location is also quite convenient, and the restaurant downstairs is good. After checking in, it was past 3 PM, so we went downstairs to eat. The server asked if we wanted the restaurant or cafe. When she gave us the menu, we realized we only had about five or six minutes before lunch orders closed, but they still took our order! The set meal and the beef rice bowl were both really delicious. Definitely worth trying if you're staying here.
GGuest UserWe had wonderful time in Okinawa during our stay at Moon Beach Resort. Moon Beach is located in Onna, we found it to be a compromise between airport accessibility (thanks to toll speed highway) and oceanarium trips. Hotel itself isn’t new, but it is very well maintained and I personally think its architecture is timeless. Atriums are gorgeous, sea view and access is great. Food is good and plenty on the display, if I were to pick a favourite, those would be egg benedict for breakfast and crab phalange for lunch. Receptionists are helpful, they showed us a rapid bus schedule for 1 hour access to Naha and back, also ordered us a taxi when we asked. Overall cost of additional activities was satisfactory, we went for snorkelling. Downsides is beach working hours — 9 am to 5 pm. For us northerners UV at 9 am is pretty strong, they should open the beach and give beach towels at least an hour earlier.
KKEVINLEE1. 🌅 **Ambiance & Location** (★★★☆☆)
📍 The hotel is situated along the coast of Yomitan Village, offering fantastic ocean views, perfect for watching sunsets and simply relaxing by the sea.
✔ All rooms are oceanfront with sea views, so you wake up to the ocean every day.
✘ As it's located in a resort area, it's a bit far from the city center and transportation hubs. You'll need to rent a car or arrange a shuttle for daily outings.
➡️ Ideal for a completely relaxing vacation; less suitable for travelers who primarily want to explore Naha city.
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2. 🛏️ **Accommodation & Comfort** (★★★★★)
✨ Rooms are spacious and comfortable, with a minimalist yet warm design. The floor-to-ceiling windows offer excellent ocean views.
✨ Guests consistently praise the bedding, cleanliness, and the sea-view terrace.
✨ Rooms are well-equipped with amenities (Wi-Fi, refrigerator, household appliances, etc.).
📌 Guest ratings for 'comfort and cleanliness' are very high.
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3. 🛎️ **Service Quality** (★★★★☆)
✔ Hoshino Resorts' signature attentive service means the reception and overall stay experience are generally well-received.
⚠ A very small number of guests noted a 'slight difference in room hospitality compared to other high-end Japanese ryokans.'
✔ Overall, the service remains at a high standard.
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4. 🍽️ **Dining Experience** (★★★★☆)
🍴 The restaurant offers a diverse menu, blending local and international flavors, with themed dishes and unique experiences.
🍽️ Some guests felt the dining surpassed typical hotel offerings, but noted the prices were on the higher side.
🎯 Most guests gave positive reviews.
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5. 🏊♀️ **Facilities & Additional Experiences** (★★★★★)
🌊 Highlights include the infinity pool, spa, beachfront cafe, and cultural activities.
💆♂️ Activities like spa treatments, horseback riding, and sunset cocktails make the vacation experience even more complete.
✔ Perfect for couples, families, or anyone looking for a truly relaxing getaway.
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6. 🧭 **Recommended For**
✅ Those looking for a leisurely vacation, sea views, and relaxation.
✅ Family or couple getaways.
🇯🇵 Not suitable for: Travelers solely looking for convenient city exploration (requires transport arrangements).
GGuest UserThe hotel is newly opened, and the facilities are very new and clean. The rooms are large, similar to serviced apartments. You need to ask the staff for tableware. There's a microwave, washer, dryer, induction cooker, and refrigerator—everything you need. There's a large terrace overlooking American Village and the sea. Parking is available, which is very convenient! Although the staff's English isn't very good, they were all happy to help. Because I had a mail package that might not arrive before check-out, they did their best to coordinate with the courier company, and I finally received it when I checked out. I'm very grateful to them!
LLinyinaiFacilities: Hyatt's facilities are unbeatable, and the size is quite large for Japan. The breakfast selection was a bit limited and didn't change much over three days, but the food itself was delicious. The swimming pool is small, but better than nothing. The hot water temperature wasn't very stable at night, fluctuating quite a bit. And for some reason, the toilet lid kept falling down and hitting me. Other than that, everything else was fine.
Service: Couldn't be better. Every time we arrived by taxi, the trunk was opened before we even got out, and they'd even help us check if we'd left anything in the seat 😂. All the staff spoke excellent English.
Location: It's about 1600 JPY by taxi to the airport and around 5000 JPY to American Village. Kokusai Dori is a one-minute walk away, and there's a convenience store about 200 meters from the entrance. The pottery street across the road is fun to browse and shop. However, it's quite a distance from the port, the bus terminal, and Naminoue Shrine. I'd recommend staying closer to the bus terminal area. Kokusai Dori is a bit of a tourist trap for food, and there's not much else to see or do there.
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