Toba International Hotel Shiojitei was an absolute highlight of our trip. The exceptional service truly stood out, embodying the Japanese spirit of 'omotenashi' from start to finish. This began with the shuttle pick-up from Toba Station, followed by detailed guidance during check-in, and enthusiastic explanations of each dish in the restaurant – every interaction was flawless.
The food, featuring local delicacies like Ise Bay seafood and Matsusaka beef, was undeniably delicious and beautifully presented. While you mentioned the portion sizes were 'rather average,' this is typical of kaiseki-style dining; although there are many courses, individual portions are small. For those with larger appetites, it might feel a little insufficient. The hotel facilities are well-maintained, with both the guest rooms and the onsen area (the Pearl Onsen left our skin sparkling!) being spotlessly clean. Overall, it has no obvious weaknesses; the service, dining, and ambiance harmonized perfectly to provide the best hotel experience of our trip.
It's conveniently located near the station. The staff were friendly. Each bed had a place to hang out clothes and towels, and each bed also had a curtain to ensure privacy. I guess I was unlucky since it was a dormitory, but the person sleeping directly below me in the bunk bed was really loud in his sleep. After the lights were out and everyone had fallen asleep, he would suddenly start laughing and saying ”tell me! tell me!”, which scared me and kept me up all night.
True to its five-star rating, the service was attentive and the facilities were comfortable. The breakfast was lavish, and the dining environment was elegant. The Pearl hot spring was a unique highlight. Overall, I was very satisfied and will definitely choose to stay here again.
A very traditional Japanese-style onsen hotel located in Yunoyama Onsen Town. The entire onsen town is quite deserted, seemingly fallen into disrepair. The hotel itself is very nice, and the food is also excellent. The onsen itself is average. The evening dessert buffet was a pleasant surprise; the variety and taste were all superb. Overall, a very good experience.
A relaxing stay with excellent hot springs—especially the outdoor bath with lovely views. The dinner was also very good, with fresh seafood and a satisfying Japanese dining experience.
We used this hotel as a family celebration trip. The facilities were beautiful and lovely, but what really impressed us was the warm and wonderful service from the staff. Due to the earthquake in Russia, trains were stopped and we had no means of transportation, but they extended our check-out time and were very accommodating.
The food was delicious, and each dish was carefully prepared. The breakfast buffet was also very satisfying, with so many options, including Japanese and Western cuisine, that we couldn't finish it all. We signed up for morning yoga, and started the morning off right in the open space surrounded by greenery on the property, listening to the birds chirping and feeling the breeze, which was a wonderful way to start the day.
Next time we visit, we'd like to enjoy a cruise or something similar.
This is an older, well-established hotel that is impeccably maintained. It's just a few minutes' walk from the station. The rooms are quite spacious by Japanese standards, and the pricing is reasonable outside of peak season. The breakfast is decent, if not exceptional. I would recommend staying here.
A perfect experience! The room was huge, and you absolutely *must* book an ocean view room! The entire resort is beautiful, and dinner was delicious too 😋
[New Year's Sale 2026] [Limited Time Offer] French Full Course ”Harmony” Dinner Plan (with Japanese Lobster + Fillet Mignon): Huge thanks to the restaurant for their warm service. We had our Chinese New Year's Eve dinner here and were so happy! 🥳
All the staff except for the front desk staff were foreigners, but they all spoke excellent Japanese and provided friendly and polite service.
After dinner, I went to the bath. The hot water in the washing area gradually cooled down as I used it, and eventually stopped flowing altogether, so I quickly warmed up in the bathtub. There was no hot water for rinsing off when I got out, which made me quite cold.
In the washing area, another guest asked me, ”There's no hot water, is there? The bath in my room doesn't have hot water either, and when I contacted the front desk, they told me to use the public bath...” So, I wonder if it's a problem with the facilities? Incidentally, my husband, who bathed before dinner, said the men's bath was fine.
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AAIcyanToba International Hotel Shiojitei was an absolute highlight of our trip. The exceptional service truly stood out, embodying the Japanese spirit of 'omotenashi' from start to finish. This began with the shuttle pick-up from Toba Station, followed by detailed guidance during check-in, and enthusiastic explanations of each dish in the restaurant – every interaction was flawless.
The food, featuring local delicacies like Ise Bay seafood and Matsusaka beef, was undeniably delicious and beautifully presented. While you mentioned the portion sizes were 'rather average,' this is typical of kaiseki-style dining; although there are many courses, individual portions are small. For those with larger appetites, it might feel a little insufficient. The hotel facilities are well-maintained, with both the guest rooms and the onsen area (the Pearl Onsen left our skin sparkling!) being spotlessly clean. Overall, it has no obvious weaknesses; the service, dining, and ambiance harmonized perfectly to provide the best hotel experience of our trip.
AAnonymous UserWe used this hotel as a family celebration trip. The facilities were beautiful and lovely, but what really impressed us was the warm and wonderful service from the staff. Due to the earthquake in Russia, trains were stopped and we had no means of transportation, but they extended our check-out time and were very accommodating.
The food was delicious, and each dish was carefully prepared. The breakfast buffet was also very satisfying, with so many options, including Japanese and Western cuisine, that we couldn't finish it all. We signed up for morning yoga, and started the morning off right in the open space surrounded by greenery on the property, listening to the birds chirping and feeling the breeze, which was a wonderful way to start the day.
Next time we visit, we'd like to enjoy a cruise or something similar.
Jjiajia777This is an older, well-established hotel that is impeccably maintained. It's just a few minutes' walk from the station. The rooms are quite spacious by Japanese standards, and the pricing is reasonable outside of peak season. The breakfast is decent, if not exceptional. I would recommend staying here.
GGuest UserA relaxing stay with excellent hot springs—especially the outdoor bath with lovely views. The dinner was also very good, with fresh seafood and a satisfying Japanese dining experience.
GGuest UserWe came back yesterday. We went with just our kids (high school students). The front desk staff were very accommodating when we told them in advance that we would be going with just the kids, and it looked good after we got there. The pool and baths were close, and there was an easy-to-access path, so we came back very happy. We'll go again! Thank you very much.
Bbriantse92On the mountainside of Tangzhi Mountain, suitable for self-driving people, the hotel is a mix of Japanese and Western style, dinner and breakfast are Japanese, there are also hot springs to use, if you feel bored, you can also use table tennis for free.
Wwei-wei-wei-weiTrue to its five-star rating, the service was attentive and the facilities were comfortable. The breakfast was lavish, and the dining environment was elegant. The Pearl hot spring was a unique highlight. Overall, I was very satisfied and will definitely choose to stay here again.
JJINGKintetsu Toba Station has an exit that is specially used for pick-up from various hotels. It is very convenient. There were several Chinese-speaking waiters in the hotel, the communication was smooth, the Japanese waiters were very enthusiastic, and I also helped print the ticket reservations I needed. Children like Japanese-style rooms, can see the sea view, dinner is a set of meals, different prices, things are different. The location of the room in Ctrip is relatively poor.
AAnihaseyoTransportation: Take the Shimakaze train to Kashikojima, which takes about two and a half hours. Contact the hotel in advance for a pick-up from Kashikojima station.
The hotel does not provide airport pick-up, but can arrange car hire for guests.
Transportation is very inconvenient.
Facilities: The facilities are very good. The interior styles of the three Aman hotels in Japan are very similar, and the rooms and public areas are well-maintained.
Service: The service is very good.
Food: Due to the hotel's remote location, there are no restaurants nearby, so all meals were eaten at the hotel.
The food at the restaurant was surprisingly good (I thought it wouldn't be good).
Dinner reservations must be made in advance, as the hotel is fully booked on holidays, and the restaurant's dinner slots are also fully booked. You either have to wait until 8:30 pm or eat at the bar.
If you choose to eat dinner at the bar, you won't be able to get shabu-shabu.
The lunch menu is different; it's a simple meal, but acceptable.
The first set meal was a regular set meal, which included a beef dish with a green sauce that was super delicious; I used it to mix with rice.
The second set meal included shabu-shabu, with options for Ise lobster, Matsusaka beef, and local beef; I chose the local beef. The reddish-brown sauce in the shabu-shabu was absolutely delicious.
Activities: Chinese-speaking guides can be requested for tours of Ise.
The hotel didn't email us in advance to inform us about activities or inquire about arrangements. Many activities were unavailable upon check-in.
Summary: Aside from the inconvenient transportation and the lack of advance email communication about activities during my stay, everything was fine.
JJeabsiriBecause the reservation is close and it is a weekend, the price is high. Therefore there are not many options. But it is better than I thought. Good service staff The room is ok, clean, good view, convenient parking. The onsen is good, both indoor and outdoor, but the floor is very slippery. Both in the pond and the walkway to take a bath. In the morning, there are alternate rooms, which is bigger and more comfortable.
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