Hotel near Termini Central Station,Rome16.1% of visitors choose this area
GGuest User2025.11.13
My partner and I recently had a fantastic stay at The Cross Hotel, a lovely spot for a couple's getaway. We agree wholeheartedly with the 5/5 ratings across the board—our experience was exceptional!
The location and service were truly top-notch. The staff members were attentive, professional, and genuinely warm, ensuring every need was met instantly and making us feel welcome.
The facilities and cleanliness are beautiful. Our room was spotlessly clean, comfortable, and well-designed, providing a perfect retreat for our trip.
Our only minor suggestions would be improving the soundproofing, as we could occasionally hear conversations and noise from the hallway, and perhaps checking the AC unit, which sometimes emitted an unusual odor when first turned on.
Despite those very small issues, we highly recommend The Cross Hotel and are already planning our next trip back!
Hotel near Termini Central Station,Rome16.1% of visitors choose this area
MM444149****2025.12.12
The hotel's location is excellent; it's within walking distance of the train station and most city attractions, and there are some really great small restaurants nearby, which is very convenient. You can tell the hotel is new, with thoughtful bilingual signs everywhere. The self check-in and check-out process is also very reasonable. The front desk is integrated with the bar and is open 24 hours. The staff there spoke the best English I encountered during my entire trip to Italy.
Hotel near Termini Central Station,Rome16.1% of visitors choose this area
__WeChat29861****2025.07.31
This hotel completely exceeded our expectations. It was truly wonderful! First, the service was exceptional. Every staff member was warm and polite. We arrived at 9:00 AM, and the front desk thoughtfully prepared coffee and refreshments for us. They also stored our luggage for free while we went out to explore the area. When we arrived, our luggage was already in our room. The front desk escorted us to our room and provided a detailed overview of the amenities, including complimentary mineral water and slippers. The room was clean and spacious, and the bed was incredibly comfortable. It's only about an 8-minute walk from the main train station, and there are plenty of delicious restaurants downstairs. It's worthy of the 9.5 rating on ***********, and I even got a better deal on Ctrip. I was very, very satisfied.
Facilities: Very complete
Cleanliness: Very clean
Environment: Very nice and clean
Service: Very welcoming and excellent
Hotel near Termini Central Station,Rome16.1% of visitors choose this area
GGuest User2025.10.09
The hotel’s location is excellent—only a 7-minute walk from the train station, and most of Rome’s must-see sights are within about 20 minutes. If you want to stay in the center of everything, this place is a great choice.
However, the service was a nightmare. The elevator is almost a joke: maximum 2 people, extremely slow (luckily my room was on the 2nd floor). Maybe it’s cultural differences, but the staff here were the rudest I’ve ever experienced.
My flight from Nice to Rome was canceled, which meant I lost a night at the Hive. I called to ask for help canceling that night—it wasn’t my fault for not showing up—but both Trip.com and the hotel staff were completely unhelpful. Very disappointing and frustrating. My room was close to construction, non-stop noise over the night.
Bottom line: the location is great, but don’t expect any favors or kindness from the hotel. When you’re already stressed, their cold and unfriendly attitude will only make things worse.
Hotel near Termini Central Station,Rome16.1% of visitors choose this area
MM228721****2025.08.10
First off, the hotel's location is excellent, right next to a major subway station, making it very convenient for late-arriving guests. The front desk is open 24 hours. There are a few good restaurants right outside. However, the room I was assigned was further inside, so there was no window view. The price was quite reasonable, and overall, I'd say it was a good experience.
Hotel near Termini Central Station,Rome16.1% of visitors choose this area
GGuest User2024.08.04
Fantastic hotel, perfect location (very close to the trams, but not close enough to hear them) it was quiet nights, the aircon worked great and we really loved the classical feeling of the room. The staff spoke good English and where very helpful, I called prior to arriving as I read online about driving permits in Rome and the hotel staff where able to advise me.
For the price I would choose this hotel again in the future.
Hotel near Termini Central Station,Rome16.1% of visitors choose this area
GGuest User2025.11.18
Excellent location close to Roma terminal, neat and clean room, staff service is very good, breakfast was an average but good enough, I definitely will come back again if price is suitable.
Positive experience. I would have preferred a less firm mattress, but overall it was a comfortable stay. The only negative was finding the mini-fridge turned off. I called the front desk and they said they'd send someone to the room to check, but no one came. The fridge finally worked because I moved the cabinet and checked to see if it was plugged in, but the problem was the fridge's power supply, which may need to be checked...
Hotel lobby and room were very clean. Breakfast was good with varieties, but still wish to have more choices in food. Room was well maintained, very comfortable, and modernized. Our group of friends did enjoy the complimentary cocktail drink and the lounge area for a small gathering. Hotel is very convienient to main streets and safe.
Hotel near Termini Central Station,Rome16.1% of visitors choose this area
MM11745****2025.10.19
Conveniently located near Rome's Termini Station, this hotel offers easy access to dining and transportation. It's also close to attractions like the National Roman Museum, the Roman Theatre, and shopping malls.
Hermes hotels near Termini Station tend to be quite pricey, but this one stands out with excellent service. After checking out at 12 PM, they even offered complimentary luggage storage until 11 PM.
The room was fully equipped. While European hotels often don't provide toiletries, this one went above and beyond, offering disposable slippers, toothpaste, toothbrushes, shower gel, soap, and even face cream. Free WiFi was also available, making it comparable to what you'd find in a hotel in China.
I would definitely choose this hotel again for my next trip.
Very Good
424 reviews
8.8/10
Price from
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8.0/10
Very Good
MMaria MDWe stayed as a family in a premium bungalow, it is very clean and well equipped. Im honestly really impressed how clean it is. All the linen, towels, duvet are spotless. There is a dishwasher, but we didnt have a dishwasher cleaning tablets, so we couldn’t use it. There is a bbq, we didnt use it either.
The pools amenities are fantastic and really clean. There are a few eateries, a shop, a laundry. Our location was far from the pool and playgrounds, the closer units might be challenging to stay in with kids, there is a lot happening and it is loud late in the evening. Overall we really enjoyed it and kids loved it. We didnt need the shuttle bus, so cant comment on it.
The only thing is that after a checkout I entered a shop to buy something and kept my credit card in my pocket, when I wanted to pay at a cashier, my card disappeared. I searched the small shop in case it fell out but no success. So I guess you have to be careful.
DdisasterEXEHotel Caravel is a few blocks away from Stazione Garbatella. The staff speak Spanish, English, and Italian (probably other languages as well). I had the pleasure to stay at Caravel for seven days with my father and they were very accommodating to his needs (such as keeping his laptop safe and providing him with an electric kettle for a night time cup of tea). They also have electric plug adaptors, and they offer third party laundry services. The hotel has accessible ramps, and the venue has a clothes store, bar, breakfast bar and restaurant. The breakfast buffet is very varied with some food items made in-house.
I hope I get to stay with them next time I visit Rome. My favorite breakfast (which I had almost every day) is seen in this picture.
GGuest UserGood location. I like to walk, so I was able to walk to the Colosseum and Trevi Fountain. Breakfast was also good. However, the shower room is very small.
בבלVery clean, good location, didnt leave drinking water for wellcome but you could buy from the minibar 2.5 euro per small bottle. We asked for Iron and ironing board and they are not providing to consumers. You can pay per item for ironing services and wait 1.5 hours to get it ironed.
GGuest UserThe hotel is situated on a lively square. It is clean, appears newly renovated (in the rooms) and well maintained, with a reasonably attractive aesthetic. The accommodation is plain and simple: a bit student dorm-like with small rooms, but the room is pleasant, and clean, and the aircon actually works (unlike most in Italy). The lobby is staffed 24 hours a day (which is a plus), and the staff are helpful. The downsides are the small room size (oddly did not bother me) and the thin cheap doors. I chose to stay here rather than an airport hotel during a transit, and found the experience quite fun, being able to walk around Rome for a few hours overnight. ONE PROBLEM I would mention is that they are currently renovating the top 2 floors of the hotel (4 storeys) ... and it makes a lot of noise in the morning if you are trying to sleep after 8am. If you get out of the room before 8am, it probably won't bother you too much ... but if you like staying up late, I would find somewhere else to stay. Also, the hotel should warn guests of the problem, and they do not.
GGuest UserExcellent location close to Roma terminal, neat and clean room, staff service is very good, breakfast was an average but good enough, I definitely will come back again if price is suitable.
GGuest UserWe have booked for one night and yes, we did call them that we'll be arriving very earlier, like midnight to 1 am and asked if we can just stay in the lounge because there's also a 24-hour desk. We're probably gonna stay at least 3-4hrs tops cause we're planning to see Rome very earlier to get decent pictures before tourists arrive. They told us yes, and that we can also do earlier check-in like 1-2pm if the room is ready. We have arrived and the receptionist was very rude right from the start. There's also one foreigner before us who clearly doesn't speak Italian. The receptionist was all over the place, commenting about how come people want to book earlier, mind you we understand everything cause we also know how to speak Italian. But when it was our turn and told him everything, he basically turned us away and that we cannot stay there. It's fine, no problem, but we did asked if we could just stay a little bit to find another hotel to stay for the night, a little 10 mins won't hurt anybody but no, he did tell us to go outside and literally throw us away, mind you we're 2 girls outside of Rome at 1-2am in the morning, the least you can do is let us stay inside until we get another place to stay. After 10mins outside with no hotel to book and 3 men we're coming towards us with a bag that you can literally tell they stole, we forced ourselves back at the hotel cause we're very scared and YES, THE RECEPTIONIST TOLD US NO AGAIN, even though we told him that there are 3 men 5 ft away from us. He told us that his work is also dangerous because the door was broken, which is by the way not our fault. We didn't have a choice but to book for the night that costs us 170 euros, from 1am-11am! After we paid and got our key-door, it's like nothing happened, he's suddenly very accommodating, very talkative like he didn't throw us away 10 min ago.
This was the worst 3-star hotel I've ever been to, everything is perfect apart from that old receptionist. Never again!
GGuest UserThe hotel is a former monastery and revamped. Its garden is nice and the breakfast can be served there. The restaurant at basement is a surprise. The tables are placed to give high privacy. Recommend to have a dinner in this restaurant.
DDilysLHad a great 2 nights’ stay, room’s clean & neat, spacious w/ necessary amenity, our room can enjoyed site of a museum next to the hotel. Location’s convenient with 10 minutes’ walk to main train station. Pietro, the front desk officer was friendly and helpful.
GGuest UserI have stayed here many times and have been able to observe a decline.
The walls in our room where very dirty and the buffet breakfast was really quite poor with a limited selection. I found the younger staff members at check in and check out the be very unprofessional and very dissmissive. I did find one of the staff members at reception to be very professional Angelo.
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