Top rated hotels in Shropshire

Mercure Telford Centre Hotel
4/5112 Reviews
Great location just off the M54, easy to find and excellent free parking for guests. The hotel is modern and pleasant and the staff are really friendly and helpful. Our room was lovely with a king size bed, large tv, coffee machine and mini fridge, plenty of phone charging sockets and something I miss in a lot in hotels these days; a small dressing table area. The bathroom was spacious with a large walk in shower. We only stayed one night but wish it had been longer. The breakfast area was large and spacious with a great selection of cereals, pastries, fruit, yogurt, cheese and cold meets along with a wonderful selection for a cooked breakfast. I'm just sorry that we didn't have time to use the spa facilities which looked excellent. I can't recommend the hotel enough!
Macdonald Hill Valley Hotel, Golf and Spa
3.6/545 Reviews
We arrived at 11.30 and receptionist was lovely and kept our case till our room was ready and pointed us in the Spa direction. Spa day supplied robe and slippers and staff showed us around and explained where to be for our treatments. Pool and Steam Room etc were fairly quite first thing, got busier later on. Everything was lovely, relaxation room could have done with some fruit/nibbles as I've had in other spa places, be a nice touch. We had lunch in the bar area and were served promptly, tables looked over the golf course which was nice. Our room was on the 3rd floor and had been upgraded by Spa Breaks, it looked over the golf course with a Juliette balcony, really good, sized twin bed room and bathroom. Dinner was lovely and you were allocated £25 towards dinner, the chicken and leek pie was delicious, drinks esp the wine was pricy. Breakfast again was lovely but missed a few basics like baked beans Definitely recommend
Haughton Hall
3.4/5108 Reviews
The post code given on the hotel address did not lead us to the Hotel. It was difficult to find as it was inside an estate. The hotel is not close to the road. The sign at the road entrance is not very prominent. When arriving at the hotel, the building looks like a manor of some royalties which was quite impressive. Check in was smooth but there wasn't a lift and we had to haul our heavy luggage up a couple flight of stairs and through narrow corridors. No porters or conceige to help was a bit annoying. The breakfast was standard full english breakfast which was as expected. Lawn areas and many big trees around the hotel does provide a relaxing feel. There is a separate building that houses the pool and gym. This facility was not exclusive for hotel guest and open to people who join their club. Unfortunetely on the day of my stay, there were many people there and so I gave it a miss.
The Bull Inn
4/559 Reviews
A lovely one night stay at The Bull, The staff were very helpful and friendly, especially as I was travelling with my arm in a sling, even to the point of offering to cut my breakfast up so I could eat it 😂😂😂 this was very appreciated! In my room the shower cubicle needed a better clean as there were long hairs from where some one has washed their hair and the bedroom curtains needed blackout blinds in the actual window recesses to block out the street lights, and in the recess, as people could look up from the street and see behind the curtains. Signage or more visible prompts explaining where to go to check in would also be good ! All that having been said I would definitely stay there again and would recommend it to others needing a short stay in the town.
Cbh Prince Rupert Hotel
3.8/5112 Reviews
My partner and I spent a great night at The Prince Rupert. Pros: it is a beautiful period building, in a fantastic location in central Shrewsbury. The room we had was pretty, with all necessary mod cons, with a very comfortable bed. Check in was easy and the breakfast, included in the booking price, was very good. Staff were friendly and knowledgeable and I would certainly recommend anyone reading to consider a stay. Cons: parking is a few minutes away from the hotel. There are lots of narrow roads up to the hotel and I would advise anyone at the hotel reading this to clarify exactly where the parking is to customers before booking. If this is widely available and I have missed it, then this is on me as a customer. The other thing is there were some darker, slightly dingy parts of the hotel when walking through to our room. Some of this will be due to the nature of the hotel being a period building, but if you are a customer looking for a light, bright, modern hotel, this is not the hotel for you. Please note my criticisms are nit-picks and nothing more. In summary: a very competitively priced hotel with a lovely interior/exterior, friendly staff and one I can definitely say is the kind of place you can take someone to impress them. Thank you for a great stay all of the Prince Rupert staff.
Days Inn by Wyndham Telford Ironbridge M54
3.8/554 Reviews
Decent location for one night stopover. Staff were friendly and efficient. Room pretty basic but all okay for what we paid. Downfall was the noise early morning, being woken to trucks beeping and reversing at 7am on a Sunday isn't my idea of a good night's sleep (which is all we really needed, this was the followed by trolleys clanking and banging, so think this is a real downfall to what should have been a nice little stopover. I advised the receptionist and she said it was the deliveries....which I understand are needed ....but not 7am on Sunday surely and if so some more thought for those sleeping. Sadly this affected my overall rating as really you pay to have a good sleep but I didn't get that.
International Hotel Telford
4.2/5110 Reviews
The hotel staff were very friendly, but the quality of the room was dated. There was hair in my plug hole and the towels were dirty but only noticed once I had come out of the shower so had to use a hand towel instead! Only stayed one night as was at a conference but stayed here before and this was my second experience of being less than impressed. The corridor also smelt of smoke which was not very nice. Bed was ok, not the best nights sleep… I think next time I will stay somewhere else
Holiday Inn Express Shrewsbury
4.2/5108 Reviews
We stayed here after several years since we were last at the Holiday Inn Express. A lot of work has gone into upgrades and the rooms - always good - were even better with useful touches such as USB charging points by the bed, excellent shampoo and body wash in the bathroom, extremely comfortable beds and linen and very good TV with numerous channels. Breakfast was excellent and parking free. This will be our preferred hotel in Shrewsbury in the future.
Lion Quays Resort
3.7/573 Reviews
The hotel was grim and extremely outdated and overpriced. We had so many issues. Upon check in we were given a room that had rubbish outside the front door including used sanitary items, the room was filled with dust, blood or other substances on the skirting boards, damaged head boards, cobwebs, stains on the carpet and sick smells. The hotel was fully booked however they did change our rooms - someone else who hadn’t checked in unfortunately got the rooms we were swapped out of. The next rooms were not much better, hair on the bed and on the chairs and our friends room smelled like the cleaners had just been to the toilet (they were in the room when they checked in and walked in), previous guests dirty beauty blender on the floor and cobwebs everywhere, dirty tea pots! We complained to reception 4 times. Each time we were told the room had been cleaned but that was not the case. 11pm that night and it still hadn’t been resolved but after a long day travelling we just needed to get some sleep. Complained the next morning and the rooms did not get cleaned until 6pm that evening. We were given a round of drinks at the bar, a bottle of champagne and wine in the room as an apology. We were also advised we would have 30% taken off our stay and to obtain the refund upon check out. The head house keeper cleaned the rooms at about 6pm and after that they finally felt as clean as they could be and smelled clean. Breakfast & Afternoon Tea we’re great, however we did have to wait for 15 mins to be seated each time - no one knew we were even waiting which I think is ridiculous seeing as a time was booked. None the less the food was good. They did however have lists of names and booking details at the front for anyone to view - no disregard to GDPR here whatsoever. Spa Day - spa was ok. Some of the areas in the thermal spa were not working so seemed pointless paying extra for that and the lunch provided was below average. My massage wasn’t great at all however my friend had the exact same massage and said hers was really good. Upon check out the following day we were told only 30% off the first night was going to be refunded and the amount entered into the card machine didn’t even equate to 30%! We eventually got to speak to a manager who eventually gave us the full 30% refund and said a phone call would be made on Tuesday to discuss the appalling service we received despite the extortionate price we paid for our stay…. No phone call of course! It seems excuse after excuse was made and it wasn’t acceptable and to have the room ready for check in as it should have been at 6pm the following night I would have expected a much higher refund offered as there was no point us even staying on the first night. We got a taxi into Chirk a few times and the taxi driver said so many of their clients complained in exactly the same way. I’m surprised this hotel is still operating and at full capacity. We definitely won’t be returning and won’t be recommending this
Lilleshall House & Gardens and Lilleshall National Sports Centre
3.9/522 Reviews
I stayed at Lilleshall hall hotel last week for a Christmas work event, the night itself was wonderful and a lot of effort had gone into making it festive, the Christmas Dinner was great and the room was decorated well, could not fault the evening…. However my stay at the hotel and our guest room was not to the same standards. There was no signal in the area and the wi-fi was not working, the reception couldn’t help, they said everyone is having issues with it although the receptionist was sat using her mobile. I noticed there was no hairdryer in the room and I asked for one I was told that there should be one in every room and someone would bring me one… 90mins later, still no hairdryer. I went down to reception again to be greeted with a new receptionist who told me she couldn’t do anything about it, I got annoyed as I was told I was going to be brought one so she agreed (eventually) to get one to me, it arrived 20mins later. The room for 2 guests only had a bath mat and two small towels to shower with not even a hand towel, not useful when the sink being a rounded bowl couldn’t handle the tap being on more than a dribble as it washed up and spilled all over the floor. Morning after our do, we headed down to breakfast just after 9.15 which was served until 10 to empty trays and was told to help ourselves to very little, there was no sausage, tomato or mushrooms they had ran out. The server told us they wasn’t told of the numbers staying and didn’t have enough. Such a shame as the place overall is beautiful and the night time party was great but customer service not a very strong point and staff are less than helpful, even when I expressed my concerns via email I was given a uninterested response. Definitely would go back for a night out but stay at the premier in down the road.

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Hotel Information for Traveller

Number of Hotels221
Number of Reviews4,797
Average Price (Weekdays)NZD 234
Average Price (Weekends)NZD 259