Location is great, very close to King’s Cross station and St. Pancras station. Many attractions such as The British Museum, Convent Garden, Coal Drop Yard etc. are all in a walkable distance.
However, due to the heat wave, extremely hot weather, while waiting for check in at the lobby, the waiting queue is super long, it was very hot and unbreathable.
There is also no AC or fan in the room, and no fridge. With a strap tied to the window, we could only open a small gap, not enough for the oxygen to enter the room. It was too hot during the night, the room was like an oven, we couldn’t sleep, had to get to the lobby to ask for a solution, the staffs said that they have fan for borrow, but that night they already lended it all out. They marked our room number and said will deliver a fan to our room the next night, but the other night after we get back to our room we did not see any fan in our room. Lastly, the lock of our bathroom is broken.
Hotel near Chelsea,London2.9% of visitors choose this area
3320005****2025.07.16
I stayed with my two children for 5 nights, and while we were generally satisfied, the pros and cons of the accommodation were quite evident.
**Pros:**
1. The apartment offered a two-room layout, which was ideal for a family of 3-4.
2. Having a kitchen and a washing machine was incredibly convenient for cooking and doing laundry – a real lifesaver!
3. There was a supermarket right downstairs, making grocery shopping incredibly easy.
4. It was a 10-minute walk from South Kensington tube station – a manageable distance, neither too close nor too far.
5. Both the Natural History Museum and the V&A Museum were very close, just a 10-minute walk away.
6. There were also Chinese restaurants within a 10-minute walk.
**Cons:**
1. There was no air conditioning in summer, only a single fan.
2. Our 4th-floor room was west-facing, so it got direct afternoon sun and was stiflingly hot, making it difficult to sleep at night. We also didn't dare open the windows on the 4th floor due to security concerns.
3. The elevators were few and small, so we mostly relied on the stairs unless we had heavy luggage.
4. The walk from the elevator to our room felt incredibly long, easily 500 meters.
And for all this, the hotel still cost over 2000 a night. In general, hotels in the UK are far inferior to those in the US – overpriced and often quite run-down. For the same price in America, you could easily stay in a 4 or 5-star hotel, or a truly excellent guesthouse.
Really enjoyed my time here at the Budget Ibis on the way to flying home to Jamaica businesses. The staff are very friendly and their service is great. Everything was perfect and I felt very welcome. Thanks to all the IBIS staff for their service and support ... One Love ... Sue Steinhilber
On 15 September, I came to check in for our second room since we had booked two rooms: one family room and one twin bedroom.
The family room was ready earlier, so we checked in around 11–12pm. At that time, the staff informed us that the second room would only be available for check-in at 3pm to avoid early check-in charges. We decided to check in later at night around 10–11pm for the other room.
During the check-in process, I requested an extra blanket for the family room (Room 459), as it was just me and my brother staying there, and we couldn’t share a single blanket. The staff asked how many people were in the room and insisted that they couldn’t provide an extra blanket without checking with the supervisor. Even after checking, they still refused and mentioned that the family room should already come with an extra quilt on the sofa bed.
I explained that there was no extra blanket or quilt in Room 459. The staff confirmed that there should be one, but when we returned to the room, there was none. I was very frustrated at this point. Later, when we went up to our twin room (Room 412), we discovered that this room actually had the extra blanket and quilt — even though this was the twin room, not the family room.
This left us very confused. How could the staff not know which room types are equipped with extra blankets? It felt unprofessional and gave us the impression that they weren’t familiar with the room assignments.
Hotel near Paddington,London5.7% of visitors choose this area
SSZE HIU2025.08.25
I have booked a room capable for 4 people, but the hotel could not provide it due to the maintenace is on progress.
They provides us 2 seperate room to us, but with free 4 breakfast while we stayed .
Overall stay, the room is comfortable and the place is convenience to go to the Paddington statation. Many restaurants nearby with nice atmosphere.
This is a good hotel if you're looking for a more economical stay with a good breakfast. We had a great check in experience where we had arrived early and had a short wait for an early check in. The staff were very good here helping us find a table each morning for breakfast, made an ice pack for my wife's sore foot and they have a fridge to store food items behind the front desk.
The location was pretty good and it was a short walk to popular attractions like Tate Modern, Shakespeare's Globe Theatre, and Burough Market. There were a few restaurants nearby and we enjoyed grabbing quick bites at many of the nearby shops including Tesco, Sainsbury's and Amazon Fresh. There are lots of hotels in the area as well. The hotel is located about a 7 minute walk from Blackfriars station which offers Thameslink Service to Gatwick Airport and connects easily to the Elizabeth Line to go to Heathrow. It is within a 15 minute walk to Waterloo and Southwark stations and there are busses that go through the area too so it makes the city very accessible. It is worth checking out the train schedule because some trains go every 20-30 minutes instead of the frequency north of the Thames.
The room was nicely appointed with a comfy bed, four pillows, a small work space, a small wardrobe, tea station, large television, and some shelving to store our things. We were transiting through London and had brought three large suitcases with us and there was plenty of space for those. The hotel is located in a quieter area and the air conditioning is very strong so we enjoyed each night's sleep. There were signs posted that they were undergoing some maintenance work during our stay in August 2025 so it was very noisy after 9:30 am in the hotel. This is a temporary issue. We felt that the housekeeping could improve because we were provided with dirty hand towels a couple of times and they did not vacuum the floor at the entrance of the room. The wifi was good and if you've set up an IHG account before you can quickly and easily log in but we found that we had to reconnect each night.
The bathroom was pretty good with a nice new and clean shower. The shower was very good each night with an adjustable head, eco setting, good temperature control and tight seals to keep the water in. They have unique shampoo and body wash that are kale and parsley scented. There isn't much room to hang wet towels in the bathroom but they do have hooks in the bedroom that we used.
The breakfast was good and we were happy it was included in our stay. They had all the fixings for an English breakfast with particularly good sausages and rashes of bacon. They also had yoghurt, fruit, cheese and some cereal for a lighter breakfast. The coffee machine was good for made to order options and there was a good selection of tea. You can make yourself a go bag as well and they will let you take food too. If you have dietary restrictions you can let the front desk know when you check in and they will accommodate.
We had a good stay here and it fit our itinerary. Picking a hotel in London can be tricky but the price, location, and room were right for us.
Hotel near Kensington,London10.5% of visitors choose this area
Oouyangjianf12025.08.16
This was my second visit to this hotel. It's an older property, and the facilities definitely show their age. It's a very large hotel. Situated in an affluent London neighborhood, the location is unbeatable – it's very close to Kensington High Street tube station, making it incredibly convenient for exploring the city. I believe it serves as a layover hotel for Singapore Airlines' crew. Parking is quite expensive at £45 per day. This time, the room was significantly larger than my previous stay, which was a pleasant surprise!
Comfortable, safe, and well-located – a great stay in Croydon
We stayed at the Holiday Inn Express Croydon during a recent trip to London, and it turned out to be a really solid choice. The location is quite convenient, a 10-minute walk from Croydon station and the area itself felt lively, with lots of food options and shops around. We were two female travellers and felt quite safe exploring the neighbourhood. The hotel itself was well-maintained. Our room was comfortable and quiet, with everything we needed for a short stay. The included breakfast was a nice bonus, there were several good options to choose from, and the staff in the dining area were particularly friendly and attentive, especially during the busy morning rush.
Overall, it was a well-rounded experience: clean rooms, a decent breakfast, kind staff, and a location that made getting around pretty easy. Would definitely consider staying here again.
I stayed at the Best Western Ariel for one night before an early morning flight from Heathrow, and it was a solid choice for convenience. The location is great — only a few minutes from Terminals 2 and 3, and there's a shuttle bus that runs regularly. Check-in was smooth and the staff were friendly and helpful, even with my late arrival.
The room was compact but clean, with everything I needed for a short stay — comfy bed, decent shower, and a kettle with tea and coffee. It’s not a luxury hotel by any means, but it served its purpose well. The soundproofing was surprisingly good considering the proximity to the airport — I barely heard any planes.
Only downside was the breakfast — it felt a bit basic for the price. Also, the decor is a bit dated, but again, for a one-night airport stopover, it’s totally fine.
Would stay again if I need to be close to Heathrow!
Hotel near Waterloo,London4.5% of visitors choose this area
Cchrnyingl****2025.08.15
First off, the location is absolutely fantastic and incredibly easy to find. Most people arrive via Waterloo Underground station. After exiting, look for Exit 2 (right next to M&S). Take the escalator down, turn right, walk straight across the road for about 200 meters, and the hotel will be on your left. Big Ben and the London Eye are just a very short walk away – you can even see the London Eye from the windows!
💝Transportation: Waterloo Tube station is right there, offering effortless access to anywhere you want to go. The real highlight, though, is the extensive and affordable bus network. You can practically reach any attraction from the bus stops directly outside the hotel. Bus 188 goes east to Greenwich Observatory (passing Tower Bridge) and west to the British Museum area (Chinatown is also very close). Bus 139 takes you to Oxford Street, Bus 148 to Hyde Park and Buckingham Palace, and Bus 360 to the Natural History Museum. Just remember to check the bus stand letter when boarding, as stops with the same name are often designated by different letters.
💝Food: Food options abound! You're spoiled for choice with Thai, kebab, Indian, Chinese, Mexican, Pret, Tesco, and more. The fish and chips next to 'Wine Food' directly opposite the hotel are super cheap, and the Lebanese kebab place nearby is also very affordable. Places on Old Vic Street tend to be a bit pricier. It really depends on your personal preference and budget!
💝Breakfast: Haha, the classic, unchanging English breakfast! Don't dismiss it; it's seriously substantial and filling. Honestly, I stayed for 10 days and couldn't get enough of it!
💝Room: A standard twin-bedded room. It's a bit dated but perfectly clean. (Given London's prices, I found this location and the room perfectly reasonable). It would be even better if the front desk staff could smile a bit more!
Very Good
363 reviews
8.8/10
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8.2/10
Very Good
GGuest UserHotel was a little old fashioned in the build, Service was good.
The Aviation bar with a view was fantastic, The price of drinks wasn't. £7.40 for a larger that costs me £3.90 in my local.
Hotel room was clean & very presentable but old fashioned.
Parking was expensive @ £18 a night.
DD TKKWe have booked for 5 nights, but when we checked in very late on day one, we were given a sub par room which was much smaller than what we have booked, and it's also very old. We made the complain to the front desk, and they didn't have any room to change for us. They only promised to give us a better room for the next 4 nights. Since I have prepaid already, they should not give our room to someone else even if they are full.
The hotel is very clean and the location is excellent.
GGuest UserWe're a family of 4 with 2 young children and booked the studio. But when we arrived, we were told that the room had no electricity and so split us into 2 rooms instead.
While the rooms were generally clean, most of the bath towels had brown patches or old blood stains on them which was quite gross. 1 room that we were assigned to also had a weird fishy smell at the stove area.
The hotel is about 7 min walk from Aldgate East tube station and is located on quiet street. This is not a very pleasant area, and there were always shady characters around the tube station, which made us feel uncomfortable, so we tried not to stay out too late.
Staff were friendly and accommodating but they appeared short staffed during check in / check out timings. Only 2 staff on duty, so there is a bit of a wait if you need their help at these times.
AAnonymous Userthe staff was so nice and warm welcoming. the room and facilities are quite good but it looked old a little bit. after checking out, i left the luggage at the hotel to traveling in other places and came back to take my luggage in the evening — this is the best point that i love ❤️
SSiu Cheong Chan 16The location is not easy to get to and no signs was available. The room was clean but outdated deco. The bedside USB sockets does not work, we have to charge our phones at the desk. The handwashing liquid, shampoo and conditioner were fixed too high and inconvenient location. The shower water pressure was too low. The breakfast was the worse experience I ever had in a Hotel. Very limited types of food available and ran out so quickly as soon as many guests but little food. Only one staff on duty for topping up food and one staff to clean tables. There were not enough tables and seats available. It was complete and utter chaos. A guest accidentally spilled a cup of porridge into another customer but there were no napkins to clean it up. I never seen such chaos. I would not recommend this hotel and never go again.
GGuest UserThe Reception was very helpful for checking in . Arranged 2 rooms on the same floor and arranged an extra-bed for us . The bed is very comfortable . Location is very convenient .
MMeg6366This hotel was so close to Euston station, made catching my early morning train much smoother! The room was small, but comfortable. The breakfast had a good amount of choice, including non-dairy milk for coffee or cereal.
GGexing~tianxiaThe rooms are pristine and, despite the hotel being open for just a year, there was no unpleasant dampness or strange smell from the water. The service was also excellent. It appears the hotel uses a water softening system, as my hair felt incredibly smooth after washing. The complimentary bottled water is also a custom-branded mineral water, which adds a touch of sophistication.
While not in the city centre, the hotel boasts excellent transport links. It's particularly well-served by buses; route 55 goes directly to Oxford Street, and route 205 takes you to King's Cross Station (convenient for trains to Cambridge and other cities). It's incredibly easy to get around from here – just remember to check the bus direction! When returning to the hotel, it's actually closer to alight at the bus stop after Old Street and walk from there.
Overall, this hotel offers fantastic value for money. Perhaps because it's a newly opened hotel still in its introductory phase, securing an Executive Room in London for just over 2000 RMB is genuinely a great deal.
OOllieSmithOne night stay at heathrow after a flight.
Emailed hotel the night before to ask for a nice view as it was my brothers birthday treat and he loved watching the planes. Had already booked a runway view room but some are on lower floors so more restricted. On arrival at the hotel they had upgraded us to a suite which was a really lovely gesture however we had booked a twin and the suite was a double. We asked for the sofa bed to be made up. After 4 visits to reception and a 5 hour wait, housekeeping finally made up the sofa bed. By this point we were extremely tired as we'd had a really long day so it did damper our experience a little. The birthday cake and note in the suite were a lovely touch.
With the upgrade, we were given access to the executive lounge which has a great view over the runway to watch the planes. Drinks available all day with alcohol in the evening and canapés. Unlike every other executive lounge ive been to, the canapés were served plated to your table which seemed a little strange and also made the service very slow as the lounge was full. Also meant there was a higher level of wastage as people didnt want some of the selection. Based on this visit, I wouldn't book a room for the lounge access. There are much better hotels at the airport with better lounges if that's what your looking for.
Beds were extremely comfortable. Lovely bathroom. Again, great view of the runway. Aircon wouldn't go below 20 which was a little annoying with how warm London is at the moment.
Great selection at breakfast. Friendly staff. Delicious food.
I would stay here again but wouldn't worry about access to the executive lounge as that was disappointing.
GGuest UserLocation is excellent with just a few minutes walk from Gloucester Road station. Yet the hotel is bit old and toilet got some strange smell when we first entered and the toilet door can’t be closed. As I was staying with family, I could bear with it. Nobody answering the calls when I was trying to call operator or housekeeping; always asking to leave message which I don’t like! Yet when I see the housekeeping staff on the corridor, they are very helpful!
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