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Top rated hotels in Shanghai

Mercure Shanghai Yu Garden On the Bund

Mercure Shanghai Yu Garden On the Bund

4.8/54295 Reviews
Yu Garden Area
Mercure Shanghai is a stylish, well-located hotel ideal for both business and leisure. The rooms are clean and comfortable, with all essentials provided, and the staff is attentive and helpful. Amenities include a reliable Wi-Fi connection and a well-rounded breakfast buffet offering both Asian and Western options. The hotel’s proximity to major attractions and public transit makes it very convenient for getting around. Overall, it offers great value for money and a pleasant stay in Shanghai.
Novotel Shanghai Pudong Chuansha

Novotel Shanghai Pudong Chuansha

4.7/55442 Reviews
Shanghai Disney Resort
Summarize in short : they should keep this place only for Chinese speaker, not recommend for traveller with other languages. Base from my true experiences, I booked here the night before traveling to Shanghai. Once I check out from hotel in Guangzhou, front desk lady help me called reception at Shanghai Novotel Hotel Chuansha to ask if they can pick me and my partner at Pudong Airport as they advertised for a complimentary shuttle bus. The lady at Novotel cannot speak English so I passed to the front desk lady in Guangzhou and got to know that I have to book a shuttle bus a day ahead. I accepted this because I read info, just have hope if they could help customer with this, anyway I flew to Shanghai and went hotel by myself. On the way to Shanghai, I still have hope that receptionist at NOVOTEL will be able to speak English. When I arrived there, I met 3 receptionists and NONE OF THEM CAN SPEAK ENGLISH. We had a tough time to communicate. I have my own language and English, also broken Chinese but we still not understand each other. I had to call a friend of mine in Taiwan to speak Chinese to them. Again, I wanted to book a shuttle bus to Disney land for the next day and they ask me to have a Wechat app to see a detail and communicate. Since I do not have China mainland mobile number so I cannot make a Wechat work on my phone. My ********* friend still help me out with this. At that time, another lady came, seem like she work for shuttle bus thing. I do understand that Chinese tone of voice always loud but I cannot see mercy on her face. She consisted that we still need a Wechat. One lady there said, I have to take a taxi without Wechat even though the hotel provided us a free shuttle bus to Disneyland. At this point I a little upset as there is no choice that they can call or set me a time for my travel, _ucking asked me to take a taxi. I do not mind to pay for taxi but we have never been here so we worry about other unexpected factor could happen. Further more, I went there on my girlfriend birthday to celebrate her birthday. I decided to take it here a last minute and I asked if they could have a card written Happy Birthday to her. Only I know is ”NO CARD, NO CARD!!!! bad service mind ever, disappointed and felt give up with Novotel Yes, I picked NOVOTEL because I really hope they provided international services. I was a member of ACCOR PLUS and experienced such good services but since I experienced here, I am a failure. I actually have 2 more nights in Shanghai after 2nights here. I was thinking to move out all the time because me and my partner felt suffocate with a service. I do not talk to them anymore as it is useless T___T I even tried with my broken Chinese but I cannot feel that they put an effort to serve their guesses. No bellboy, air-conditioning at public area is pretty warm. To be honest, the place is good, bed is comfy and we tired from playing things in Disney land park so I extended to book for one more night then I do not need to rush for checking out. I went reception floor, this time a girl with glasses, seem kind and she is fluent in English help me check in for my last night here :) Whole time staying here I kept my mouse shut because don't want to feel unpleasant anymore and I feel like the robot that delivery food downstairs is working better than human lol. Eventually, I did tried until I can log into Wechat to found that the text were written in Chinese only. I still can travel with a hotel shuttle bus even I do not read thing on Wechat (我看不懂) 😔 I definitely won't be back here even things are good. Hotel is providing everything we needed which is good but they should hire people who able to speak English or people who able to use translate on google and else to communicate as they open for the whole world guess. Not only Chinese on earth but also another language exists. Last thing, key of hospitality is ”SERVICE MIND”
Shanghai Mia Hotel (Shaanxi South Road)

Shanghai Mia Hotel (Shaanxi South Road)

4.8/52565 Reviews
Hengshan Road Area
The staff at the hotel exemplify exceptional friendliness and helpfulness. During our stay, we encountered a challenge with parcel delivery and were unsure about the process for returning a package. The hotel team went above and beyond to assist us. They not only helped us make a call to the appropriate office but also personally guided us to the delivery center, which was conveniently located just 300 meters from the hotel. I wholeheartedly recommend this hotel to anyone visiting Shanghai. The level of support and care from the staff truly enhances the experience, making it a welcoming and accommodating place to stay.
Hotel Equatorial Shanghai

Hotel Equatorial Shanghai

4.5/55029 Reviews
Jing'an District/West Nanjing Road
Great experience from check in to check out.. Breakfast buffet available. Great fitness, spa, and swimming pool area that all opens at 8a (late for a fitness area since we like early morning workouts). The from desk staff very organized and accommodating. Room service and other dining options throughout the day available. Perfect location to walk to the Jing’An area and even Kerry Centre. Easy pick up cabins for meituan. Will stay again if I make another appointment.
Elegant Hotel Shanghai Bund

Elegant Hotel Shanghai Bund

4.5/55587 Reviews
The North Bund Area
The little brother who drinks and checks in is also the big 🌞 Tai Xiaoyang, hahahaha, it will make people happy. I'm also very good at playing with stalkers and humorous. I have to say that he is still a glutton👻. This person is really good. When he checked in, he really made me laugh. I said I wanted to eat McDonald's and hamburgers. Xiao M will help me find something to eat immediately... The little clever ghost is also very considerate. Then the layout of the hotel. THE LOBBY IS VERY LARGE, WITH AN AREA OF SEVERAL THREE BEDROOMS AND ONE LIVING ROOM. THERE ARE THREE ROBOTS RUBBISH🤖, AND YOU CAN SEE THE THREE-PIECE SET OF THE BUND... The hotel's WIFI, Tai Xiaoyang 🌞, also enthusiastically taught me again and again, and was warmed up. I also went to the Bund in the evening, and this hotel is also very close to the Bund. It's good. The style of the hotel is good. Yes, the magic capital at night is very beautiful, and the night cruise ship Huangpu River is also very good. The hotel seems to be carefully managed, haha, the front desk service training is also very good... The guest room aunt is also very good. It looks very hard, and there is also a zither, which is growing in Shanghai. Very good, not bad 👍, special 🎉
Shanghai Yiqinyuan Resort

Shanghai Yiqinyuan Resort

4.6/51407 Reviews
Chongming Island, Changxing Island, Hengsha Island
I love Yiqinyuan for the calm and peaceful forest, I walked by myself during the last day and if you do visit, try to do it without any gadget. Just bring your keycard. Walk through the tall trees, hear the birds, feel the sun and inhale fresh air. It is very sad that I have a non-refundable ticket that made me not enjoy the accomodation I booked. Since it was the coldest day of the year they decided to move all guests who stays in the container van rooms to their building rooms. To move In their main building I need to add more payment and we were relocated to building 5. It was also an advantage since the Foresta Cafe was there and the playroom (not so much in there but still worth the visit). However, the room we were in was so dusty, the aircon was blowing some dusty air and the carpet was so dirty. It ruined the whole trip and even of they were able to change the beddings and vacuum the carpet it was still tickling our noses. We were really looking forward to a nice Christmas trip but yeah. I booked 3 nights because we really love the place. 😭 The next day I asked again to be moved to a different room, they said they were fully booked but alas there was an available room next to us. The first room was so inconvenient because whenever we turn the lights off the WIFI also goes off. The fridge was not working well, the temperature outside was much better. The second room was better than the first room but the exhaust fan wasn't working. The breakfast was only located in the main restaurant which was 15 mins (waiting for the electric car) away from our building. It was a race to get to breakfast and the seating was not enough to be near the buffet. Time is running and you have Marathon between your table and the buffet table. Food was great though they alternate between the dates. Dinner was also good and had great service but not so much choice of small dished for a small family. Local food at it's best! La Foresta Cafe was interesting. They helped us keep our Christmas pies in their fridge. The only way to order was via the QR on the table but the catch was you have to pay right away for your order to go through which waa different from the main restaurant. So there we were waiting for our food but they didn't really get through and had to end up sitting and waiting for an hour. The next day it took 30 mins. for the food to come. The taste was good serving was big, can share. The electric cars were very prompt and the drivers were very kind and polite. The food again was really yummy! The staff were friendly too. You can buy swan/duck feed at 5rmb/2 packs at the coffee shop at the reception. They were giving away eyemask and heatpacks. The bottles water was also free. The snack at the room was cheaper than the vending machine. It is far from the town so make sure you have what you need before heading to the resort. They have hangers and iron in every room at building 5 where we stayed. Not a lot of English speaking staff so bring some Mandarin phrases or get ready with a translator APP. After a long mixed review I just wish that the resort informed us ahead that the accomodation will not be available and made an option for rebooking or ensure better accomodation it was really a hassle.
DoubleTree by Hilton Shanghai Hongqiao

DoubleTree by Hilton Shanghai Hongqiao

4.7/51767 Reviews
Hongqiao Airport/National Exhibition and Convention Center
After experiencing the luxurious service and comfortable facilities of Senz Hotel, I can't help but give high praise to this hotel and their management team, as well as Yiko of the front desk. Senz Hotel, from the moment you step into the lobby, you will feel at home. The lobby is modern and culturally rich, spacious and elegant, and the staff is very warm and thoughtful, and their professional and meticulous service attitude makes people admire. The accommodation environment here is spacious and quiet, which makes people completely relax and feel rare comfort and tranquility. However, what impressed me most was the management team of Senz. They won our respect with excellent management and professional service. From the overall operation of the hotel to the details, whether it is room service, catering service or other needs, they can get a quick and satisfactory response. This efficient and energetic team ensured that every need of ours was met, bringing us an excellent accommodation experience. Next is Estilo Restaurant. The food here is simply amazing! From the diversity and characteristics of the menu to the chef's superb cooking skills, to the delicious dishes, everything is amazing. Moreover, their service is first-rate, from pre-meal preparation to post-meal finishing, every link is well organized and meticulous. Whether it is a gathering with friends or a business banquet, Estilo Restaurant is an ideal choice. Special thanks to Mr. Noel and Charles for their hospitality. As for Ivy at the Spa, her professional skills and friendly service are unforgettable. Her massage techniques are skillful and in place, which makes me feel extremely relaxed and relieved after a busy work. Ivy is extremely sensitive to the needs of each guest and can accurately provide the most appropriate SPA services. Her professional knowledge and enthusiastic service made my experience in the Spa reach the extreme. Overall, Senz Hotel, Estilo Restaurant and the Spa have provided us with excellent service and experience. Whether it is the facilities, services or the professionalism of the management team, I am deeply satisfied. I highly recommend Senz Hotel and Estilo Restaurant to all friends who are looking for high-quality services and food, and I would also like to thank Ivy for the meticulous SPA service she provided us. I look forward to visiting Senz Hotel and Estilo Restaurant again to experience their excellent service and food again.
Boyue Hotel Shanghai Air China Hongqiao Airport

Boyue Hotel Shanghai Air China Hongqiao Airport

4.7/58661 Reviews
Hongqiao Airport/National Exhibition and Convention Center
Location is a very good option for those who don't want to bother travelling early or late at night to the airport. The main issue for international travellers in China and at this hotel is that they do require Chinese mobile phone numbers only to get connected to wifi - sad, very sad. Well, as we should be leaving in the morning and check-ined late we didn't want to bother much about this wifi setup issue with reception. The view is great in the morning, at least from the 702 room. The fridge was full with what you see down below.
Hyatt On The Bund Shanghai

Hyatt On The Bund Shanghai

4.5/51178 Reviews
The Bund Area
I heard that Maoyue has been renovated and opened. This time I brought my children to Shanghai, so I planned to stay at Maoyue. The hotel is surprisingly good. The lobby is spacious and bright, and there is a super beautiful Christmas tree. The Pearl Twin Room we stayed in had a super beautiful view! The three-piece Oriental Pearl Tower is right in front of you, and the invincible river view is amazing. It is worth mentioning that in addition to the good environment of the hotel, the service is also excellent. From check-in to check-out, you can feel the attentive service of the hotel butler Cookie every day. If you need any help, Cookie will help immediately, which is very considerate. It's also worth mentioning that the hotel's breakfast is very good, with a rich variety and good taste. I will choose to stay here next time I come to Shanghai.
Radisson Blu Hotel Shanghai New World

Radisson Blu Hotel Shanghai New World

4.6/54399 Reviews
People's Square Area
Excellent location, we asked for a higher room and got it. The junior suite is looking old but it is clean and we slept well. Nice bathroom. We could smell cigarette in the hallways on several occasions although it is supposed to be non smoking. No coffee in the room and a couple of teabags well hidden. Breakfast not included in the room but too expensive to get at the hotel. Nice view from the room and 2 minutes away from metro station and from pedestrian street

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Hotel Information for Traveller

Number of Hotels30,982
Number of Reviews4,106,017
Average Price (Weekdays)NZD 153
Average Price (Weekends)NZD 162