Apartments in Rhode Island, United States

First of all, the front desk clerk's service attitude was poor. I arranged the room next to the elevator. I said that I could change one. She said that she could not change it after she sold it out. When I arrived at the room, I found that the blinds were bad. I called the front desk and sent people to see the instructions. The next night we came back from the outside and found that the curtains were not repaired. I went to the front desk and asked why it was that. The young waitress wearing glasses had a very bad attitude. I was not allowed to change the room. She said that she could only switch to the same location on the fourth floor, which means that it was still noisy next to the elevator. Because the curtains of the hotel were broken, they should be responsible for apologizing for not repairing, but the white girl wearing glasses did not apologize. Do not take any measures and actively cooperate with the appropriate room. It is worth mentioning that my favorite travel in the United States is Hampton inn. I am a member of this hotel. I often book a room on the official website of the hotel. This time, because Ctrip is cheaper, I booked it on Ctrip. As a result, I was not expecting such treatment, and I did not encounter this attitude in the same hotel that was booked elsewhere. Therefore, such hotel services can only give bad reviews.

Next to the main road in Newport, the breakfast is not very varied, and there are two kinds of free coffee (decaffeinated and caffeinated) and tea bags for non-meal time. There is free outdoor parking, and it is not far from several famous manors and not-too-precipitous cliff trails. There are promotional cards available in the store.

Check in was very smooth they were very welcoming to our arrival. The rooms are very clean sheets were clean. To use the pool you must sign up for a one hour time slot because of covid. On our second day stay the toilet broke down on us and the manager was very quick to switch our rooms. Breakfast is very good they have a large selection of things to eat. Overall we are very happy with our stay at the hotel.

Hotel location is very convenient, breakfast is good, parking is convenient, hotel decoration and facilities: a bit old, but the room is very good, suitable for travel, it is recommended

Great location, good breakfast combos, proximity to everything in the city, friendly staff and maintenance team, rooms are clean and the kitchen is well equipped with all you need to make any type of meal for 4 to 5 people. The fridge is family size. The elevator is swift and well maintained- I have been in a hotel that the elevator took for ever to travel up and down, the wait time was frustrating mostly during morning breakfast rush hours. Just so you know, breakfast is free. Parking is not free, but valet service on site. I will recommend this hotel if you are traveling to Providence. We enjoyed our stay!

Because the departure of New York Airport was too slow, the car was delayed for a long time, and I decided to stay at a hotel near Boston. Although I was in a hurry, the hotel was good. The room was big enough and the departure was very fast. There is a self-collected canteen on the first floor.

The room is large and well-equipped. It has kitchenware and a dishwasher, which is very convenient. It is about 15 minutes away from Brown University. The only problem is that you need to make the sofa bed yourself, but it's okay. It's a good choice.

The front desk is very nice

The east building is noisy at night. The air conditioner in the room is very noisy. The air conditioner vents are facing the bed. You can only sleep with the quilt covered or the air conditioner will blow directly on your head. The room is ok and the sheets are clean.