Apartments in Governorate of Muscat, Oman

My recent stay at the Mandarin Oriental Muscat was overall enjoyable, with several notable highlights. The hotel’s location near the beachfront is fantastic, offering stunning views of Muscat and the surrounding mountains. The interiors are beautifully designed, featuring natural materials that create a luxurious and calming atmosphere. The rooms were ultra-comfortable, with excellent beds and top-quality linens that made for a great night’s sleep. I also appreciated the thoughtful in-room amenities, including good tea, a Nespresso machine, and water in glass bottles—a healthy and eco-friendly touch. The shower gel, shampoo, and conditioner provided were of great quality, and the dental kits were decent. However, I did notice that some toothpaste tubes weren’t fresh, as the paste had become solid and dry in a few sets. Additionally, the shaving kit was of the cheapest level, which didn’t align with the otherwise high standards of the hotel. Breakfast was good but not quite up to the level typically expected from Mandarin Oriental. There’s definitely room for improvement here, but I believe this is something the hotel will refine over time. The staff were polite and professional, which added to the overall positive experience. Considering the hotel is still new, I’d rate the overall experience, including the price/value ratio, as 3.5 out of 5. I’m confident that with time, the hotel will address these minor gaps and elevate the experience to match the impeccable standards the brand is known for.

Overall, I had a wonderful stay at the hotel. The location was particularly convenient, and the staff were incredibly helpful. I especially want to recognize Receptionist's for her friendly and attentive service. I would definitely recommend this hotel to others. As a suggestion for improvement, it would be beneficial if the breakfast cost could be included in the room rate. Currently, it's listed as a separate expense. This would make budgeting and overall pricing more transparent for guests. Thank you again for a great stay!

Located near to Muscat airport, comfy, good wifi

Me and my friends travelled to Oman for renal workshop We stayed for three nights, the location was good near to Muscat grand mall and 7 min away from Oman Mall by car. Room were super clean, with daily room services, the presences of  Iron in the room was a great add.The front desk people were polite and cooperative.

I like this hotel that has a lot of good features. I booked on half board dinner is awful. It cost me 10 extra dollars to book dinner and breakfast and really the dinner wasn't worth the $5 if you divide the meals evenly. The fish was putrid and the selection was substandard. I did manage to get $5 worth of food out of the dinner buffet. I like eggplant luckily. The room's very nice they have two pools one for women only which I would never use and they don't sell alcohol here. Those are the bad points. The room isn't very good condition The housekeeper is a very nice man. The added benefit to staying in this hotel is that it does have one washer and one dryer and I have three loads of filthy clothes. I'm in the process of doing my last load currently. Another bad thing about this hotel is they block you from using the Wi-Fi the minute you step outside so you could use their overpriced taxis. You have to use the Wi-Fi from inside that way you can access your taxi apps and not use the overprice taxis here. The taxis are about 80% more. I would stay here again due to the low price of the bookingand the good condition of the room. Skip dinner there is a fantastic Turkish place in the nearest mall that's about an 8 minute walk..

Disappointing week in a disappointing hotel. From the moment we landed in Oman, the intercontinental hotel was not helpful. When we asked for a taxi, they wouldn’t help us and we had to arrange ourselves. When we asked if we had a sea view, we were told “we had a partial sea view” which was actually a car park and a loud generator which rattled on all through the night. The generator was so loud we had to keep the balcony doors closed all the time. However, one night, even with the doors closed we were kept awake until 3am with loud bangs and clatters from hotel staff loading up vans with furniture after an event at the hotel. When we asked about booking the onsite restaurants, we were told they were all closed apart from the main one. Multiple times when we went to the main restaurant we were told it was too busy and we had to wait and come back later. When we did get into the restaurant, we often had to wait long times for food to be replaced or we given paper cups because they’d run out of glasses! When we tried to get the WiFi at the pool, there was none. When we tried to use the creams in the room, they’d run out. The staff were lovely and the food was nice but altogether, we didn’t feel looked after and definitely don’t feel this is a 5* hotel.

The hotel is relatively new, the garden is beautiful, and the service staff are different for Chinese and Europeans. The location is far from the city center, and it is not very convenient to get around. You need to walk to the intersection to get a taxi, which is quite troublesome. The taxis at the door are more expensive, so you need to negotiate the price in advance.

No true complaints that would be the fault of the establishment. It was my Ramadan and def my fault for not doing more thorough research. The hotel is in the middle of nowhere or at least that’s how I felt. The food was pretty good though a bit pricey. Since it was Ramadan options were slim to none outside of the hotel during certain hours. I will say the staff was very sweet and beyond kind. On our last morning we left the hotel around 5am. We were provided with a full, cooked to order breakfast and beverage to take away. What I thought would be a bagel and juice was a complete meal of eggs (cooked as requested), oats and fresh fruit and then some.

From checking in to checking out it was faultless. Brilliant hotel, great facilities, great food and awesome customer service! Room was perfect Gym was perfect Pool was perfect Breakfast was amazing Coffee bar/ reception area and outside sitting area fantastic. Also 2 fantastic restaurants outside but attached to the hotel and 4 brilliant coffee shops one of which is a Starbucks and the only one I didn’t visit. Without doubt I’d stay here again. 10/10 especially for what I paid.

I had a wonderful time in Intercity hotel bawshar! It is located within a 3 mins drive to the newest mall in Oman - Mall of Oman. The hotel offers a shuttle to bring you to Mall of Oman at specific times. You can ring them to arrange for a pick up back to the hotel when you are done shopping and dining! It's near the airport and all the main tourist attractions. The hotel is new, bed is super comfy and the housekeeper Perera and the staff in the restaurant like Aamir make you feel absolutely at home. It's a small hotel but it has a gym and a pool with one restaurant. Would strongly recommend this hotel!