Apartments in Pahang, Malaysia

Location for check in was at Geo38 building which is we didnt received any info for check in process. Direct to the windmill lobby and went to the receptionist they said that the check in for this room is not located at the windmill building. Tried to call no at the email reservation info and they didnt pick up the phone call. At last we did search google the contact number for check in and finally we found the place for check in. Check in at different building and we stay at the different building. My suggestion is to provide the contactable number at the reservation details. The stay was okay. Only had hiccup on check in process.

The price of the room was reasonable given that it was during a Malaysian peak season as well as a school break. Our room comes with a smaller room with an attached bathroom which is convenient for the four of us. Both rooms are equipped with standard amenities which is a plus point.The pool and view are superb.The check-in and check-out process was hassle-free. In a nutshell, this hotel is well priced for a short stay in Kuantan.

The best stay ever. Check in process was smooth , easy parking available for guest and also good parking rate for additional car. House was superb ! Very tidy and clean. Comfy bed. Kitchen appliances all complete. Surely will return again !

The room was super great and amazing. Me n family really loved the room and the view. Surely, the place worth the money and hopefully we will have the opportunity to visit here again. However, we have a few things that would like to be addressed and hopefully will be improved for better services in the future. 1. No clear instructions for check in - we had to walk carrying all our things across different building, end up the hotel lobby told us to call the number at our booking to get the keys. Plus we have to paid the parking fee which is too expensive for entry less than 30mins. I’ve come with families therefore it was very troublesome to walk the distance due to misunderstanding. 2. Deposit - Rm200 was charged for room deposit which was in my opinion, quite ridiculous. If it was only RM100 it would be great. Furthermore, we have to pay deposit on the spot upon receiving keys, however, the refund will be processed within 24hours which was very absurd. We hope that it would be processed within 2hours max so that it would be great for customer’s experience.

I love the location on the Golden Hills! Superb! Its in the middle of everywhere. If u travel by car, perfect for You! Got 99Speedymart, 7E just below the building. And the best part, got Night Market on Fridays and Saturdays only. Sunday they are not operating. 7km to Brinchang and just 2/3 km to Tanah Rata centre town. However, the unit i got was a corner unit. It was end February windy/ rainy season. Full of wind causing hauling sounds from the windows all the time. But i love it. U don't get this spooky happening often. There was no amenities. I didnt get slipper like my frenz room did. The hot water takes too long to heat. The breakfast was slow, not so tasty. No need to buy room with breakfast. Bedsheet stained. Apart from that, my short stay was ok. The location gets me over these issues.

The location is about 1.4km to sky world and this is the reason we chose this place. The small route leading to this place is narrow and foggy so advise to drive when the sky is still bright. The check in process was a pain. No clear instruction when booking with Maplehome. We travelled with 2 elderly and 2 small kids. There are many blocks at ion delement. Upon arrival, I called them on check in process and I was asked to park at car park and go to level 3 for check in. They didn’t inform we are supposed to park at level 3 and check in at level 3 car park. So all of us dragging the luggage went to level 7. And called them again, went back to level 3, get the key, went to level 7 because family is waiting there not knowing where to go, went to grd floor of tower 1 and have to asked again then gotta walk outdoor to tower 2 on a very slippery walkway, then reach your place. It was a joke. Customer service is not doing a great job. The place- it was spacious and ok. Sewerage smell is strong in kitchen and living hall. No dishwashing detergent provided so we didn’t use the glass. Heater not working after 3 persons used for 5 mins each. Good that there is en suite bathroom for the 2 bedrooms apartment we booked. Didn’t use the balcony as the weather was wet and cold so the floor was wet. TV has limited choice. Good that there is kids channel to keep the kids entertained. There were some small dirty stain on the wall. At night, the wind was strong so the room door keeps making sound even if it’s closed. Dogs were barking almost all night long. - breakfast is not included if you booked with maplehome. If want to have breakfast, suggest to book direct with ion delement. We have to pay rm60 per person and rm30 per adult. However. It was the worst breakfast I had in my life- sausage was sour, ham soaked in water, people used hand to take bread, coffee not refilled in machine and doesn’t tastes good, . Just take the egg. The restaurant should be rated as no star. Not hygienic, no passion and a pure mess. There is a small cafe opposite the restaurant. Suggest to try that if you happen to be there. Wouldn’t return here again.

Service is okay, cleanliness is so so, there is a bird's nest in front of the house.. a lot of bird droppings.. water heater changed 2 times because it broke. Others are satisfactory.. go to the night market, no need to find parking, just walk..

Recomended to stay here ❤️ safety checked✅ located near to many restaurant (just walking by).swimming pool super big.my kids love it.direct access (used access card) to the beach. you can watch sunset,ride ATV and horses there. Thank you to the host for the details explanation on how to check in and out👍 host super nice and very responsive.no problem at all.really appreciated💓 Me and my family really enjoyed our vacation here. will come again 🫶

1. Room - Terrible! My mum ended up sleeping in the living room instead due to unbearable smell in the room. - The pillows are so smelly that even with pillow cover, you can still smell the stench. The smell of the pillow is like the sweaty shirt of which you kept for weeks before washing it. - The mold starts to grow on the pillow. - We ended up buying a new pillow outside from nearby grocery store. - Futon beds provided are full of spider web and smelly. - Bed sheets are full of yellowish stain and even blood spots. - The cleanliness is at worst that the bed stand even has mold! - My family got sick immediately the next day staying in this place. If you have allergy or low tolerance to weird smell, this is not the place for you. 2. Kitchen - Very dirty with cabinet door is broken. - There are mushroom growing inside the cabinet and the door is broken and unable to close it tight. - When I opened the cabinet door, unknown insects flied out with a very bad smell inside the cabinet. - The kitchenware is horrible, oven is rusty and they place the big black dustbin in the kitchen next to living room, so basically if you are sitting in the living room, the big black dustbin is next to you. - Electric kettle is rusty 3. Toilet - Cameron Highlands is a cold place but the centralized heater is not working well. If you have more than 2 people staying, the third people will have to bath with cold water. The hot water is very inconsistent and when the hot water in the tank runs out, you will have to bath with icy cold water in the middle of your shower. - The ceiling of the toilet is full of mold. - All the toilet covers are broken! 4. Surrounding - Right outside my room looks like a dumpsite. I cannot open the window, else, the whole house will smell like dumpsite. - Refuse room is a few feet away and once you open the door, the stench is like dead rats. - Refuse room door is left open wide and you need to hold your breath once you are out and walk to lift. - In front of the apartment looks nice but when you go to the back, rubbish is all over the road. 5. Management - Notice stated that the management closes at 8PM, I called them at 7:35PM to request to change a new pillow and they hanged up on me and SMS me ”Can't talk now”. I replied the SMS to request for new pillow but until I checked out, no one responded to me. - No housekeeping at all. I do not see them around. 6. Wi-Fi - Even the WiFi is bad, I was staying at Level 1 and the router is in Level 2. Two levels of houses share 1 router. There is no individual router in your house. - All the rooms has NO wifi coverage except living room.

Location for check in was at Geo38 building which is we didnt received any info for check in process. Direct to the windmill lobby and went to the receptionist they said that the check in for this room is not located at the windmill building. Tried to call no at the email reservation info and they didnt pick up the phone call. At last we did search google the contact number for check in and finally we found the place for check in. Check in at different building and we stay at the different building. My suggestion is to provide the contactable number at the reservation details. The stay was okay. Only had hiccup on check in process.

The best stay ever. Check in process was smooth , easy parking available for guest and also good parking rate for additional car. House was superb ! Very tidy and clean. Comfy bed. Kitchen appliances all complete. Surely will return again !

The room was super great and amazing. Me n family really loved the room and the view. Surely, the place worth the money and hopefully we will have the opportunity to visit here again. However, we have a few things that would like to be addressed and hopefully will be improved for better services in the future. 1. No clear instructions for check in - we had to walk carrying all our things across different building, end up the hotel lobby told us to call the number at our booking to get the keys. Plus we have to paid the parking fee which is too expensive for entry less than 30mins. I’ve come with families therefore it was very troublesome to walk the distance due to misunderstanding. 2. Deposit - Rm200 was charged for room deposit which was in my opinion, quite ridiculous. If it was only RM100 it would be great. Furthermore, we have to pay deposit on the spot upon receiving keys, however, the refund will be processed within 24hours which was very absurd. We hope that it would be processed within 2hours max so that it would be great for customer’s experience.

The location is about 1.4km to sky world and this is the reason we chose this place. The small route leading to this place is narrow and foggy so advise to drive when the sky is still bright. The check in process was a pain. No clear instruction when booking with Maplehome. We travelled with 2 elderly and 2 small kids. There are many blocks at ion delement. Upon arrival, I called them on check in process and I was asked to park at car park and go to level 3 for check in. They didn’t inform we are supposed to park at level 3 and check in at level 3 car park. So all of us dragging the luggage went to level 7. And called them again, went back to level 3, get the key, went to level 7 because family is waiting there not knowing where to go, went to grd floor of tower 1 and have to asked again then gotta walk outdoor to tower 2 on a very slippery walkway, then reach your place. It was a joke. Customer service is not doing a great job. The place- it was spacious and ok. Sewerage smell is strong in kitchen and living hall. No dishwashing detergent provided so we didn’t use the glass. Heater not working after 3 persons used for 5 mins each. Good that there is en suite bathroom for the 2 bedrooms apartment we booked. Didn’t use the balcony as the weather was wet and cold so the floor was wet. TV has limited choice. Good that there is kids channel to keep the kids entertained. There were some small dirty stain on the wall. At night, the wind was strong so the room door keeps making sound even if it’s closed. Dogs were barking almost all night long. - breakfast is not included if you booked with maplehome. If want to have breakfast, suggest to book direct with ion delement. We have to pay rm60 per person and rm30 per adult. However. It was the worst breakfast I had in my life- sausage was sour, ham soaked in water, people used hand to take bread, coffee not refilled in machine and doesn’t tastes good, . Just take the egg. The restaurant should be rated as no star. Not hygienic, no passion and a pure mess. There is a small cafe opposite the restaurant. Suggest to try that if you happen to be there. Wouldn’t return here again.

Clear instructions to check in and overall a clean place.

A place to sleep, no air conditioning but very cool, old and not fully equipped. You need to bring your own toothpaste, toothbrush and slippers. There is no wifi☹️, which is the most inconvenient.

No bathroom set available, others are ok If you want to book, please prepare your bathroom set Clean room, no wifi, good atmosphere Perfect for a vacation there Downstairs there is a morning buffet, an afternoon buffet, and a night buffet There is also a swimming pool for children and adults Parking space available

...the room is beautiful. the place is ok. the one that is not ok when you check in, the room is dirty, the floor is not clean. the floor is not mopped, the bedsheet is dirty, everything else is ok. the house piece needs to be cleaned again, the cleanliness is very bad.. the tollet is dirty, I know the house piece is dirty just spray water. dirty towel reuse? everything else is ok

Location for check in was at Geo38 building which is we didnt received any info for check in process. Direct to the windmill lobby and went to the receptionist they said that the check in for this room is not located at the windmill building. Tried to call no at the email reservation info and they didnt pick up the phone call. At last we did search google the contact number for check in and finally we found the place for check in. Check in at different building and we stay at the different building. My suggestion is to provide the contactable number at the reservation details. The stay was okay. Only had hiccup on check in process.

The best stay ever. Check in process was smooth , easy parking available for guest and also good parking rate for additional car. House was superb ! Very tidy and clean. Comfy bed. Kitchen appliances all complete. Surely will return again !

The room was super great and amazing. Me n family really loved the room and the view. Surely, the place worth the money and hopefully we will have the opportunity to visit here again. However, we have a few things that would like to be addressed and hopefully will be improved for better services in the future. 1. No clear instructions for check in - we had to walk carrying all our things across different building, end up the hotel lobby told us to call the number at our booking to get the keys. Plus we have to paid the parking fee which is too expensive for entry less than 30mins. I’ve come with families therefore it was very troublesome to walk the distance due to misunderstanding. 2. Deposit - Rm200 was charged for room deposit which was in my opinion, quite ridiculous. If it was only RM100 it would be great. Furthermore, we have to pay deposit on the spot upon receiving keys, however, the refund will be processed within 24hours which was very absurd. We hope that it would be processed within 2hours max so that it would be great for customer’s experience.

The location is about 1.4km to sky world and this is the reason we chose this place. The small route leading to this place is narrow and foggy so advise to drive when the sky is still bright. The check in process was a pain. No clear instruction when booking with Maplehome. We travelled with 2 elderly and 2 small kids. There are many blocks at ion delement. Upon arrival, I called them on check in process and I was asked to park at car park and go to level 3 for check in. They didn’t inform we are supposed to park at level 3 and check in at level 3 car park. So all of us dragging the luggage went to level 7. And called them again, went back to level 3, get the key, went to level 7 because family is waiting there not knowing where to go, went to grd floor of tower 1 and have to asked again then gotta walk outdoor to tower 2 on a very slippery walkway, then reach your place. It was a joke. Customer service is not doing a great job. The place- it was spacious and ok. Sewerage smell is strong in kitchen and living hall. No dishwashing detergent provided so we didn’t use the glass. Heater not working after 3 persons used for 5 mins each. Good that there is en suite bathroom for the 2 bedrooms apartment we booked. Didn’t use the balcony as the weather was wet and cold so the floor was wet. TV has limited choice. Good that there is kids channel to keep the kids entertained. There were some small dirty stain on the wall. At night, the wind was strong so the room door keeps making sound even if it’s closed. Dogs were barking almost all night long. - breakfast is not included if you booked with maplehome. If want to have breakfast, suggest to book direct with ion delement. We have to pay rm60 per person and rm30 per adult. However. It was the worst breakfast I had in my life- sausage was sour, ham soaked in water, people used hand to take bread, coffee not refilled in machine and doesn’t tastes good, . Just take the egg. The restaurant should be rated as no star. Not hygienic, no passion and a pure mess. There is a small cafe opposite the restaurant. Suggest to try that if you happen to be there. Wouldn’t return here again.

Clear instructions to check in and overall a clean place.

A place to sleep, no air conditioning but very cool, old and not fully equipped. You need to bring your own toothpaste, toothbrush and slippers. There is no wifi☹️, which is the most inconvenient.

No bathroom set available, others are ok If you want to book, please prepare your bathroom set Clean room, no wifi, good atmosphere Perfect for a vacation there Downstairs there is a morning buffet, an afternoon buffet, and a night buffet There is also a swimming pool for children and adults Parking space available

...the room is beautiful. the place is ok. the one that is not ok when you check in, the room is dirty, the floor is not clean. the floor is not mopped, the bedsheet is dirty, everything else is ok. the house piece needs to be cleaned again, the cleanliness is very bad.. the tollet is dirty, I know the house piece is dirty just spray water. dirty towel reuse? everything else is ok

I love the location on the Golden Hills! Superb! Its in the middle of everywhere. If u travel by car, perfect for You! Got 99Speedymart, 7E just below the building. And the best part, got Night Market on Fridays and Saturdays only. Sunday they are not operating. 7km to Brinchang and just 2/3 km to Tanah Rata centre town. However, the unit i got was a corner unit. It was end February windy/ rainy season. Full of wind causing hauling sounds from the windows all the time. But i love it. U don't get this spooky happening often. There was no amenities. I didnt get slipper like my frenz room did. The hot water takes too long to heat. The breakfast was slow, not so tasty. No need to buy room with breakfast. Bedsheet stained. Apart from that, my short stay was ok. The location gets me over these issues.

Service is okay, cleanliness is so so, there is a bird's nest in front of the house.. a lot of bird droppings.. water heater changed 2 times because it broke. Others are satisfactory.. go to the night market, no need to find parking, just walk..

1. Room - Terrible! My mum ended up sleeping in the living room instead due to unbearable smell in the room. - The pillows are so smelly that even with pillow cover, you can still smell the stench. The smell of the pillow is like the sweaty shirt of which you kept for weeks before washing it. - The mold starts to grow on the pillow. - We ended up buying a new pillow outside from nearby grocery store. - Futon beds provided are full of spider web and smelly. - Bed sheets are full of yellowish stain and even blood spots. - The cleanliness is at worst that the bed stand even has mold! - My family got sick immediately the next day staying in this place. If you have allergy or low tolerance to weird smell, this is not the place for you. 2. Kitchen - Very dirty with cabinet door is broken. - There are mushroom growing inside the cabinet and the door is broken and unable to close it tight. - When I opened the cabinet door, unknown insects flied out with a very bad smell inside the cabinet. - The kitchenware is horrible, oven is rusty and they place the big black dustbin in the kitchen next to living room, so basically if you are sitting in the living room, the big black dustbin is next to you. - Electric kettle is rusty 3. Toilet - Cameron Highlands is a cold place but the centralized heater is not working well. If you have more than 2 people staying, the third people will have to bath with cold water. The hot water is very inconsistent and when the hot water in the tank runs out, you will have to bath with icy cold water in the middle of your shower. - The ceiling of the toilet is full of mold. - All the toilet covers are broken! 4. Surrounding - Right outside my room looks like a dumpsite. I cannot open the window, else, the whole house will smell like dumpsite. - Refuse room is a few feet away and once you open the door, the stench is like dead rats. - Refuse room door is left open wide and you need to hold your breath once you are out and walk to lift. - In front of the apartment looks nice but when you go to the back, rubbish is all over the road. 5. Management - Notice stated that the management closes at 8PM, I called them at 7:35PM to request to change a new pillow and they hanged up on me and SMS me ”Can't talk now”. I replied the SMS to request for new pillow but until I checked out, no one responded to me. - No housekeeping at all. I do not see them around. 6. Wi-Fi - Even the WiFi is bad, I was staying at Level 1 and the router is in Level 2. Two levels of houses share 1 router. There is no individual router in your house. - All the rooms has NO wifi coverage except living room.

Stay for 1 night. Book a Peony home type room (3rd floor). Very satisfied, large and spacious parking space. Check in and checkout are easy. There is a lift but it is quite small, max 4 people. The room is very spacious and nice, there are 2 beds (king and queen size). Sofa, TV, kitchen, dining table n balcony space ready table. Almost complete. Internet is also fast. Toilet with shower, heater, sink and bath tub. There are only towels and other small soaps for bathing items. Very close to the night market. Can get a beautiful view too. Overall will stay again for the next time if I can get a suitable price

The house is clean, beautiful, there is parking, & everything is complete ❤️ TQ

Location: Perfect as middle of Cameron. Easy to access Mall and variety of foods. Service: Firstly, the owner or management gave wrong location. Secondly, the key was located on P1 post box but lift at P2. Thirdly, at Lift B got 1 lift only, need to wait for very long to go to Homestay. Cleanliness: No complaint on it. Facilities: All good as the management prepared food amenities with fridge, cooker and electric stove. Other than that bed and room amenities perfect but the Entertainment system sucks, the TV useless for Indians as only got 1 channel to access other than that the TV and Room Fan remotes malfunctions. The balcony table is not there as on example. Anyway, i loved the location with surrounding entertaining areas and view from the balcony and window.

Spacious apartment with 3 bedroom and strategic location nearby Pasar Malam

Check in sometimes in May 2019 and just want to have a weekend gateway from the busy city of Kuala Lumpur. Very bare minimal deco of the apartment . The kitchen facilities was also not sufficient like knives, can opener & etc. Enjoy the cool weather especially at 4pm - looks like we are living in winter as the views look like winter snow. Service is damn poor as we called the management office to fix the light at the balcony and they never came to fix it until we check out. The check in and check out also was not efficient too.