Apartments in Norfolk, United Kingdom

On first arrival you cannot be but impressed. The furnishings and general layout are welcoming. This is the second apartment I have stayed in at No10. However there is a flip! On both occasions I have had to report the showers in both apartments. Understanding cleaners can/will only do so much neither shower was a pleasant experience. The first time, in the 'Poppy Line' apartment the shower head was so clogged it would only allow a few jets of water which was an uncomfortable experience. This stay in the Holt Country Park apartment it was again the shower head clogged with what few jets worked going in all directions but even worse the temperature control was non existent. The choice was to be scolded or to be frozen basically...so it was set to scold with me darting in and out...again not conducive to a good start to the day. I will stay again (but probably take my own shower head just in case) because it IS a nice position, has plenty of options for food and drink very close by and is situated in a quiet location. Memo to Owners...check your rooms for working amenities because its not happening.

I have to say that it wasn’t a pleasant stay at all. Firstly my understanding was that I’d booked a ground floor appartment with a bath but instead I was on the first floor with no bath. Contacted someone my first evening with regard to this and they stated they’d look into the bookings the next day and get back to me, I didn’t hear anything back. My first morning I was awoken at 6am by the fire alarm, I went outside as you would and there was no one to be seen anywhere, the fire alarm persisted for an hour. That evening I was then cooking and using the oven which produced a minimal amount of smoke as ovens do if not been used for a while or not spotless, I tried to put the extractor fan on but this didn’t work, subsequently I then apparently set the alarm off as a result. I went outside again and there were people this time but only people staying in the apartments. Luckily a gentleman knew what to do to turn the alarm off (someone else staying in the apartments) and he said the fire alarm goes off all the time! After flushing the toilet there was just a contact gush of water as it wasn’t recognising when the cistern was full so had to tie up the chain in a certain way to prevent this from flowing all night. There wasn’t a single shelf in the bathroom so had to put everything, toothbrush, toiletries etc on the floor. The fridge door was faulty so didn’t close properly. Tried to open the bigger window but it felt like the whole pane of glass was going to fall out. I was booked in to stay for 3 nights but for all the reasons listed left early and didn’t stay the third night.

I have to say that it wasn’t a pleasant stay at all. Firstly my understanding was that I’d booked a ground floor appartment with a bath but instead I was on the first floor with no bath. Contacted someone my first evening with regard to this and they stated they’d look into the bookings the next day and get back to me, I didn’t hear anything back. My first morning I was awoken at 6am by the fire alarm, I went outside as you would and there was no one to be seen anywhere, the fire alarm persisted for an hour. That evening I was then cooking and using the oven which produced a minimal amount of smoke as ovens do if not been used for a while or not spotless, I tried to put the extractor fan on but this didn’t work, subsequently I then apparently set the alarm off as a result. I went outside again and there were people this time but only people staying in the apartments. Luckily a gentleman knew what to do to turn the alarm off (someone else staying in the apartments) and he said the fire alarm goes off all the time! After flushing the toilet there was just a contact gush of water as it wasn’t recognising when the cistern was full so had to tie up the chain in a certain way to prevent this from flowing all night. There wasn’t a single shelf in the bathroom so had to put everything, toothbrush, toiletries etc on the floor. The fridge door was faulty so didn’t close properly. Tried to open the bigger window but it felt like the whole pane of glass was going to fall out. I was booked in to stay for 3 nights but for all the reasons listed left early and didn’t stay the third night.

On first arrival you cannot be but impressed. The furnishings and general layout are welcoming. This is the second apartment I have stayed in at No10. However there is a flip! On both occasions I have had to report the showers in both apartments. Understanding cleaners can/will only do so much neither shower was a pleasant experience. The first time, in the 'Poppy Line' apartment the shower head was so clogged it would only allow a few jets of water which was an uncomfortable experience. This stay in the Holt Country Park apartment it was again the shower head clogged with what few jets worked going in all directions but even worse the temperature control was non existent. The choice was to be scolded or to be frozen basically...so it was set to scold with me darting in and out...again not conducive to a good start to the day. I will stay again (but probably take my own shower head just in case) because it IS a nice position, has plenty of options for food and drink very close by and is situated in a quiet location. Memo to Owners...check your rooms for working amenities because its not happening.