Apartments in Grand Est, France

The hotel is very comfortable and comfortable. The staff were not careful: I was called in full congress to ask why I left my business in the room (normal since I booked 2 nights), without having checked the terms of the reservation before: ( The breakfast plates that accumulate on the tables because no one to get rid of.

Price was ok considering it was Christmas time and staff was helpful. Spacious room without much amenities -- we tried to find the hairdryer in the room only to found out from the receptionist that you had to borrow the hairdryer from them, and you can only have it for 2 hours each time. Please note that no room cleaning service available during your stay unless you are willing to pay for the additional charge for cleaning.

No service at all. The reception is only available till 7 pm. So if you arrive 30 min later there is nobody to acomodate you not even by telephone. We booked the hotel exclusively for the underground parking but as there is nobody at the desk you cannot enter the parking either. The streets around the appart hotel al full of cars and there is no spot early in the evening. It is also difficult to locate the entrance of the hotel. We had to ask the neighbors as it is an entry for the apartment complex and another entry around the corner for the hotel. Via de email at 18.59 hr you get a message that they leave a credit-card form key for you in a locker that you have to localise inside of the lobby. An old person will not be able to follow these instructions. We found the key but did not enter the room as we first wanted to get the car parked. But as the hotel parking is only open with a remote control you cannot enter if no one is there. The neighbors are nice and let you in, but Néméa parking is blocked by a barrier and you cannot get in. Inside the garage are warnings not to park elsewhere or you are transpassing. So we got so stressed that we decided to leave and book elsewhere last second. It was 20.30 hrs in the meantime and bookings via booking.com did not get through. We had to book in situ. All with all a lot of stress. The people from Néméa were not apologetic that nobody answers the phone after 19.00 hrs not even at 19.30 hr, when we called. You cannot arrange for a parking spot only on the arrival day upon arrival. They do not tell you this nor that it costs you 50 euro extra as deposit that you hope to get back. Either ways, Néméa is not willing to reimburse us. We will definitely never book with them again. And if you come by car, unless you can arrive prior to 18 hr (so that you can be sure you can arrange the parking) avoid this place as well. The area is not safe to leave a heavily loaded expensive car on the streets. Safety first! Booking.com censors this review this is why we place it here❗❗❗

The entrance of the hotel is a one-way street, the parking lot is underground, and the front desk takes the password and then opens the door by password. The hotel is fully equipped with kitchen utensils, which can be made by yourself. If you have used it, you should clean it yourself. Walk to the center of the city for about 15 minutes, all the way to see the museum, the river dam. Stayed for three days, the price is very good.

I booked this hotel because I was going to be trained in a nearby town. I was hospitalized urgently. Despite this, I firmly refused to cancel and refund. It is clearly stated that this is non-refundable and non-exchangeable, but in the case of force majeure, I found that it lacks professionalism. This organization is not a commercial organization at all.

The perfect location in strasbourg. Walking distance to Hermes and Louis Vuitton, as well as Galeries Lafayette. The staff was so friendly, The Aircond was spoiled during check in and she immediately help us to solve the problem. Definitely will book again if I come to strasbourg in future.

One side of the hotel is close to the train track, and it is very noisy to have a train to the station or to drive out. The hotel does not have air conditioning, and Lance in August is still stuffy. Without opening the window, the room was too hot to sleep. The room on the first floor couldn't open the window after check-in. People could easily jump in from the parking lot and it was not safe. Across the path, it is a police station, walking ten minutes through the grass from the center of Reims.

Breakfast is good, suitable for bringing children together, the location of the hotel is good to find, there are subways and Chinese restaurants, but there is no parking lot. The hotel environment is very good, the last night to change the room, actually gave us a suite with a terrace, also with a bathtub.

The bathroom was full of dust, the WC had dirt accumulated from long time ago.. and one towel was really dirty with some dark spots, as I stepped out of the shower and grabbed that towel, I was immediately disgusted and ruined my whole stay.. the fridge is really loud and the air conditioner too, could barely fall asleep. But it’s cheap for one night and close to the train station..

We stayed there from May 25 to 26, 22. Nice studio, clean, well located, close to everything, we were able to walk around the center of Strasbourg without taking our vehicle. But because of course there is a but, the microphone -wave was not clean, there was like melted cheese on it which left us a little confused for a 4 star. Too bad the TV is so small, access to the pool is not later, because we could not access it. For the rest, the staff is very welcoming, available (need for an additional pillow, request filled immediately. The breakfast was certainly a bit tight for a 4-star hotel, but the quality is correct. The bedding is of very good quality, but the bathroom would deserve a bit of a refresh and a shower instead of a bath would be great.The vis à vis the building next door is a shame.

Price was ok considering it was Christmas time and staff was helpful. Spacious room without much amenities -- we tried to find the hairdryer in the room only to found out from the receptionist that you had to borrow the hairdryer from them, and you can only have it for 2 hours each time. Please note that no room cleaning service available during your stay unless you are willing to pay for the additional charge for cleaning.

No service at all. The reception is only available till 7 pm. So if you arrive 30 min later there is nobody to acomodate you not even by telephone. We booked the hotel exclusively for the underground parking but as there is nobody at the desk you cannot enter the parking either. The streets around the appart hotel al full of cars and there is no spot early in the evening. It is also difficult to locate the entrance of the hotel. We had to ask the neighbors as it is an entry for the apartment complex and another entry around the corner for the hotel. Via de email at 18.59 hr you get a message that they leave a credit-card form key for you in a locker that you have to localise inside of the lobby. An old person will not be able to follow these instructions. We found the key but did not enter the room as we first wanted to get the car parked. But as the hotel parking is only open with a remote control you cannot enter if no one is there. The neighbors are nice and let you in, but Néméa parking is blocked by a barrier and you cannot get in. Inside the garage are warnings not to park elsewhere or you are transpassing. So we got so stressed that we decided to leave and book elsewhere last second. It was 20.30 hrs in the meantime and bookings via booking.com did not get through. We had to book in situ. All with all a lot of stress. The people from Néméa were not apologetic that nobody answers the phone after 19.00 hrs not even at 19.30 hr, when we called. You cannot arrange for a parking spot only on the arrival day upon arrival. They do not tell you this nor that it costs you 50 euro extra as deposit that you hope to get back. Either ways, Néméa is not willing to reimburse us. We will definitely never book with them again. And if you come by car, unless you can arrive prior to 18 hr (so that you can be sure you can arrange the parking) avoid this place as well. The area is not safe to leave a heavily loaded expensive car on the streets. Safety first! Booking.com censors this review this is why we place it here❗❗❗

The entrance of the hotel is a one-way street, the parking lot is underground, and the front desk takes the password and then opens the door by password. The hotel is fully equipped with kitchen utensils, which can be made by yourself. If you have used it, you should clean it yourself. Walk to the center of the city for about 15 minutes, all the way to see the museum, the river dam. Stayed for three days, the price is very good.

I booked this hotel because I was going to be trained in a nearby town. I was hospitalized urgently. Despite this, I firmly refused to cancel and refund. It is clearly stated that this is non-refundable and non-exchangeable, but in the case of force majeure, I found that it lacks professionalism. This organization is not a commercial organization at all.

The perfect location in strasbourg. Walking distance to Hermes and Louis Vuitton, as well as Galeries Lafayette. The staff was so friendly, The Aircond was spoiled during check in and she immediately help us to solve the problem. Definitely will book again if I come to strasbourg in future.

The bathroom was full of dust, the WC had dirt accumulated from long time ago.. and one towel was really dirty with some dark spots, as I stepped out of the shower and grabbed that towel, I was immediately disgusted and ruined my whole stay.. the fridge is really loud and the air conditioner too, could barely fall asleep. But it’s cheap for one night and close to the train station..

We stayed there from May 25 to 26, 22. Nice studio, clean, well located, close to everything, we were able to walk around the center of Strasbourg without taking our vehicle. But because of course there is a but, the microphone -wave was not clean, there was like melted cheese on it which left us a little confused for a 4 star. Too bad the TV is so small, access to the pool is not later, because we could not access it. For the rest, the staff is very welcoming, available (need for an additional pillow, request filled immediately. The breakfast was certainly a bit tight for a 4-star hotel, but the quality is correct. The bedding is of very good quality, but the bathroom would deserve a bit of a refresh and a shower instead of a bath would be great.The vis à vis the building next door is a shame.

The truly lovely, friendly staff are the only positive I can take away from this hotel. We booked late so everything else in a reasonable price range was booked up. For the price we paid, it was quite disappointing. Gives off strong youth hostel vibes, rooms in serious need of an update. No air-con ( and it's currently 35°C) and room smelled weird and fusty. Worst of all was the noise. We had a ground floor room and the noise from reception as well as guests sitting out until the wee hours on the terrace area continues until well after midnight. Then guests started to leave (at top volume) at 4am again. There is no sound-proofing inside the room either, i.e. from the bathroom. There may as well be no door at all. We paid €11 each for breakfast. The selection was sp**** but edible. In summary, we would not return to the hotel unless nothing else was available. We value a decent night's sleep too much.

I stayed there two nights in June because I had an interview in Strasbourg. The staff was very nice and allowed me to be less stressed out. Thank you to Emilie, Raphaël and Melissa ! See you soon ! Maël

We loved this hotel and its location on the island. It's within walking distance from the train station and the island can easily be walked. We had 3 nights at the hotel. The front desk, especially the Ugandan employee, was so friendly and helpful--many thanks. As was the restaurant staff very accommodating, especially with children. The hotel is super clean and the rooms very much in good order. We loved our apartment and it was great for the kids. Many restaurants just around the corners. Absolutely do get the breakfast with a wide variety of foods. Only missing perhaps was an omelette but everything else we like was presented. Be sure to check out the fresh cheese usually presented at the entrance. We will stay at this hotel again when we return... You can hear street noise, however I had brought earplugs and my children were not disturbed

Price was ok considering it was Christmas time and staff was helpful. Spacious room without much amenities -- we tried to find the hairdryer in the room only to found out from the receptionist that you had to borrow the hairdryer from them, and you can only have it for 2 hours each time. Please note that no room cleaning service available during your stay unless you are willing to pay for the additional charge for cleaning.

No service at all. The reception is only available till 7 pm. So if you arrive 30 min later there is nobody to acomodate you not even by telephone. We booked the hotel exclusively for the underground parking but as there is nobody at the desk you cannot enter the parking either. The streets around the appart hotel al full of cars and there is no spot early in the evening. It is also difficult to locate the entrance of the hotel. We had to ask the neighbors as it is an entry for the apartment complex and another entry around the corner for the hotel. Via de email at 18.59 hr you get a message that they leave a credit-card form key for you in a locker that you have to localise inside of the lobby. An old person will not be able to follow these instructions. We found the key but did not enter the room as we first wanted to get the car parked. But as the hotel parking is only open with a remote control you cannot enter if no one is there. The neighbors are nice and let you in, but Néméa parking is blocked by a barrier and you cannot get in. Inside the garage are warnings not to park elsewhere or you are transpassing. So we got so stressed that we decided to leave and book elsewhere last second. It was 20.30 hrs in the meantime and bookings via booking.com did not get through. We had to book in situ. All with all a lot of stress. The people from Néméa were not apologetic that nobody answers the phone after 19.00 hrs not even at 19.30 hr, when we called. You cannot arrange for a parking spot only on the arrival day upon arrival. They do not tell you this nor that it costs you 50 euro extra as deposit that you hope to get back. Either ways, Néméa is not willing to reimburse us. We will definitely never book with them again. And if you come by car, unless you can arrive prior to 18 hr (so that you can be sure you can arrange the parking) avoid this place as well. The area is not safe to leave a heavily loaded expensive car on the streets. Safety first! Booking.com censors this review this is why we place it here❗❗❗

The entrance of the hotel is a one-way street, the parking lot is underground, and the front desk takes the password and then opens the door by password. The hotel is fully equipped with kitchen utensils, which can be made by yourself. If you have used it, you should clean it yourself. Walk to the center of the city for about 15 minutes, all the way to see the museum, the river dam. Stayed for three days, the price is very good.

The perfect location in strasbourg. Walking distance to Hermes and Louis Vuitton, as well as Galeries Lafayette. The staff was so friendly, The Aircond was spoiled during check in and she immediately help us to solve the problem. Definitely will book again if I come to strasbourg in future.

The bathroom was full of dust, the WC had dirt accumulated from long time ago.. and one towel was really dirty with some dark spots, as I stepped out of the shower and grabbed that towel, I was immediately disgusted and ruined my whole stay.. the fridge is really loud and the air conditioner too, could barely fall asleep. But it’s cheap for one night and close to the train station..

We stayed there from May 25 to 26, 22. Nice studio, clean, well located, close to everything, we were able to walk around the center of Strasbourg without taking our vehicle. But because of course there is a but, the microphone -wave was not clean, there was like melted cheese on it which left us a little confused for a 4 star. Too bad the TV is so small, access to the pool is not later, because we could not access it. For the rest, the staff is very welcoming, available (need for an additional pillow, request filled immediately. The breakfast was certainly a bit tight for a 4-star hotel, but the quality is correct. The bedding is of very good quality, but the bathroom would deserve a bit of a refresh and a shower instead of a bath would be great.The vis à vis the building next door is a shame.

I stayed there two nights in June because I had an interview in Strasbourg. The staff was very nice and allowed me to be less stressed out. Thank you to Emilie, Raphaël and Melissa ! See you soon ! Maël

We loved this hotel and its location on the island. It's within walking distance from the train station and the island can easily be walked. We had 3 nights at the hotel. The front desk, especially the Ugandan employee, was so friendly and helpful--many thanks. As was the restaurant staff very accommodating, especially with children. The hotel is super clean and the rooms very much in good order. We loved our apartment and it was great for the kids. Many restaurants just around the corners. Absolutely do get the breakfast with a wide variety of foods. Only missing perhaps was an omelette but everything else we like was presented. Be sure to check out the fresh cheese usually presented at the entrance. We will stay at this hotel again when we return... You can hear street noise, however I had brought earplugs and my children were not disturbed

two people stay in Odalys. The room was spacious and quiet. We had 3 good nights, the bed was firm but comfortable. The microwave is a nice to have, but cooking is not recommended. Bathroom was large with a good shower. A shower curtain would be useful. We also paid for breakfast which we do not recommend. €16 is too much money. A big problem for me was that there was no cutlery to take the eggs and bacon with you. This is not hygienic if you have to do this with the foodstuffs each individual eats with. It was also rather on the small side. It is good that the accommodation thinks about the environment so that there are not too many surpluses. But it would be nice if there was some more explanation on how to operate the juice maker.

Reason for poor service. Room service ordered through portal, confirmation received through portal and email waited for over half an hour after requested time messaged restaurant twice no response. Then messaged front desk inly then to receive a call to say no room service that night an to come down to the bar if I want to. We had travelled for many hours and just wanted to relax in our room. So we did not bother with any refreshments. I think you may need to look this, it’s not good to let guests order and get confirmation for a service you are not providing that day. Maybe look at your processes.

Price was ok considering it was Christmas time and staff was helpful. Spacious room without much amenities -- we tried to find the hairdryer in the room only to found out from the receptionist that you had to borrow the hairdryer from them, and you can only have it for 2 hours each time. Please note that no room cleaning service available during your stay unless you are willing to pay for the additional charge for cleaning.

No service at all. The reception is only available till 7 pm. So if you arrive 30 min later there is nobody to acomodate you not even by telephone. We booked the hotel exclusively for the underground parking but as there is nobody at the desk you cannot enter the parking either. The streets around the appart hotel al full of cars and there is no spot early in the evening. It is also difficult to locate the entrance of the hotel. We had to ask the neighbors as it is an entry for the apartment complex and another entry around the corner for the hotel. Via de email at 18.59 hr you get a message that they leave a credit-card form key for you in a locker that you have to localise inside of the lobby. An old person will not be able to follow these instructions. We found the key but did not enter the room as we first wanted to get the car parked. But as the hotel parking is only open with a remote control you cannot enter if no one is there. The neighbors are nice and let you in, but Néméa parking is blocked by a barrier and you cannot get in. Inside the garage are warnings not to park elsewhere or you are transpassing. So we got so stressed that we decided to leave and book elsewhere last second. It was 20.30 hrs in the meantime and bookings via booking.com did not get through. We had to book in situ. All with all a lot of stress. The people from Néméa were not apologetic that nobody answers the phone after 19.00 hrs not even at 19.30 hr, when we called. You cannot arrange for a parking spot only on the arrival day upon arrival. They do not tell you this nor that it costs you 50 euro extra as deposit that you hope to get back. Either ways, Néméa is not willing to reimburse us. We will definitely never book with them again. And if you come by car, unless you can arrive prior to 18 hr (so that you can be sure you can arrange the parking) avoid this place as well. The area is not safe to leave a heavily loaded expensive car on the streets. Safety first! Booking.com censors this review this is why we place it here❗❗❗

The entrance of the hotel is a one-way street, the parking lot is underground, and the front desk takes the password and then opens the door by password. The hotel is fully equipped with kitchen utensils, which can be made by yourself. If you have used it, you should clean it yourself. Walk to the center of the city for about 15 minutes, all the way to see the museum, the river dam. Stayed for three days, the price is very good.

The perfect location in strasbourg. Walking distance to Hermes and Louis Vuitton, as well as Galeries Lafayette. The staff was so friendly, The Aircond was spoiled during check in and she immediately help us to solve the problem. Definitely will book again if I come to strasbourg in future.

The bathroom was full of dust, the WC had dirt accumulated from long time ago.. and one towel was really dirty with some dark spots, as I stepped out of the shower and grabbed that towel, I was immediately disgusted and ruined my whole stay.. the fridge is really loud and the air conditioner too, could barely fall asleep. But it’s cheap for one night and close to the train station..

We stayed there from May 25 to 26, 22. Nice studio, clean, well located, close to everything, we were able to walk around the center of Strasbourg without taking our vehicle. But because of course there is a but, the microphone -wave was not clean, there was like melted cheese on it which left us a little confused for a 4 star. Too bad the TV is so small, access to the pool is not later, because we could not access it. For the rest, the staff is very welcoming, available (need for an additional pillow, request filled immediately. The breakfast was certainly a bit tight for a 4-star hotel, but the quality is correct. The bedding is of very good quality, but the bathroom would deserve a bit of a refresh and a shower instead of a bath would be great.The vis à vis the building next door is a shame.

I stayed there two nights in June because I had an interview in Strasbourg. The staff was very nice and allowed me to be less stressed out. Thank you to Emilie, Raphaël and Melissa ! See you soon ! Maël

We loved this hotel and its location on the island. It's within walking distance from the train station and the island can easily be walked. We had 3 nights at the hotel. The front desk, especially the Ugandan employee, was so friendly and helpful--many thanks. As was the restaurant staff very accommodating, especially with children. The hotel is super clean and the rooms very much in good order. We loved our apartment and it was great for the kids. Many restaurants just around the corners. Absolutely do get the breakfast with a wide variety of foods. Only missing perhaps was an omelette but everything else we like was presented. Be sure to check out the fresh cheese usually presented at the entrance. We will stay at this hotel again when we return... You can hear street noise, however I had brought earplugs and my children were not disturbed

two people stay in Odalys. The room was spacious and quiet. We had 3 good nights, the bed was firm but comfortable. The microwave is a nice to have, but cooking is not recommended. Bathroom was large with a good shower. A shower curtain would be useful. We also paid for breakfast which we do not recommend. €16 is too much money. A big problem for me was that there was no cutlery to take the eggs and bacon with you. This is not hygienic if you have to do this with the foodstuffs each individual eats with. It was also rather on the small side. It is good that the accommodation thinks about the environment so that there are not too many surpluses. But it would be nice if there was some more explanation on how to operate the juice maker.

Poor first impressions as this is on the edge of an industrial estate with factories front and back. But we needed accommodation with somewhere to park the car and we found a space on the street right outside the front door for free.(we didn't know there was secure parking available at the hotel). Friendly, efficient check in from Jeremy. Clean spacious seating and breakfast areas which we didn't use. The room is clean and well equipped and OK for one or 2 nights. The bathroom and kitchenette are small, the bedroom compact with wardrobe space and a comfortable bed. It was VERY hot while we were there so had the window fully open at night. Unfortunately at midnight on Saturday a rave started in the unit immediately behind with very loud music until 5am when they left shouting and slamming car doors. On Monday morning at 8am the factory behind started up what sounded like a hovercraft in our room which went on for about an hour. Maybe if you came in winter and didn't open the curtains or window it might not be so bad. On the plus side we really liked Strasbourg and this location is very convenient for the tram which takes just 10 mins into the centre.