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I recently stayed at Bai Hotel and had a mixed experience. The hotel itself was impressive, with clean and well-maintained rooms, modern amenities, and a comfortable atmosphere. The location was also convenient, offering easy access to local attractions and public transportation. However, my experience with the front desk staff was less satisfactory. While they were not overtly rude, I found them to be impractical upon my check in. This lack of attentiveness somewhat overshadowed the positive aspects of my stay. Overall, Bai Hotel has many strengths, but improvements in customer service would make a significant difference. I would consider staying here again if those issues are addressed

The hotel is cozy, clean and the staffs are all very accommodating especially Denev and Rona of Front Desk! They are really kind and provided satisfactory service to the guest. Kudos to Rona who helped me to take photos, she so kind and helpful and always smiling which can lighter the ambiance and contribute a positive vibes.. A mentioned to Deneb as well who made my heart flatter with his accommodating voice and gesture especially during breakfast. I will definitely comeback on my next business trip next month!

The property itself if quite nice with spacious rooms, a refrigerator, electric kettle and microwave and a smallish but working TV. Outside, there's a common lounging area with nice sofas and you get free parking. The corridors are spacious and the decor is tasteful. There's no elevator, though, and the 3rd floor is actually four flights up. Unfortunately, I asked for a room clean on the 3rd day of my stay but it didn't happen. The worst really had to do with their online booking and payment system. I charged my room to my BPI account, which was deducted from my bank account but the transaction wasn't acknowledged by Copenhagen Residences. They said that I had to deal with their online payment gateway - Asiapay. I asked for the phone or email but the person from Copenhagen didn't have it. Like, wow. My hard earned money down the drain. I tried looking for Asiapay's contact details but the website only had the HK email address. I tried calling the number but didn't get an answer. What a way to ruin what would have been an otherwise pleasant experience.

Clean room. Accesible to transportation. I'll surely get back here. Not to mention the freshly smell beddings. As a traveller, this hotel is indeed best for those who want to save money but deserving of a quality - affordable stay.

We stayed for more than two months and enjoyed everything from excellent breakfast and service to comfortable accommodation that feels like home. Location is also topnotch. Definitely recommended two thumbs up. Truly a wonderful stay! - Reynaldo of Canada

This is our second time booking here and it is very consistent in terms of Service! The lobby is approachable as well as the service staff. They cleaned our room the next day replacing all the toiletries and bath towels, as well as the bottled water

I never expect to be this satified in my hotel stay at copenhagen. Their service is the best! I really love their location you can go stroll around in the city. 100% clean and so peaceful, the staffs are so respectful and polite. I really love their breakfast meal. I hope to go back in cebu again and stay at copenhagen again! I will miss the view and the people their. You should not miss staying this hotel in mandaue. Will recommend it to my friends

Highly Recommended for middle-class: Just as good as our last stay in 2015. For less than 60 USD/night, it offers everything we needed and wanted. Based on its simplicity, this may only be a 2 or 3 star hotel, but the service and courtesy of the staff is 5-star. Peso for Peso (dollar for dollar), it's the best value of any hotel I've ever stayed in my life. Location: 5-7km from Mactan. At 7pm on a Thursday, it took me 15 minutes to drive to Dohera via the new bridge. The drive back to Mactan, on a weekday morning took 30mins via the ”old” bridge. Our Room: Two queen beds for three nights: P7500 ($150USD) total. We stayed on two separate occasions at the front and back end of our vacation to Cebu. Rooms were clean and modern (though the carpeted floors did not pass my ”white-sock” test). Beds are simple and comfortable. Ref, but no microwave. Bathroom is modern and extremely clean: Excellent hot/cold water pressure in a beautiful, glass-enclosed shower. Toiletries provided. Television is modern with many channels. Breakfast Included: 100% fantastic buffet style (self-serve). There were, usually, two protein dishes -- (tocino, longanisa, pork belly, chicken, fried fish, etc), steamed and garlic-fried rice, congee, a vegetable dish, breads for toasting, fresh fruit and fruit cups, coffee and water. Lunch/Dinner: In the restaurant/lobby. Room-service is available. As we only ate the included breakfast, we cannot comment on price. However, due to our experience with breakfast, we can presume the other food to be the same high quality. Snacks-Expensive: Coffee is free and available 24hrs. Beer, soda and other snacks are very expensive. Bottled water is P50 (same size/brand is P15 at 7-11). A can of soda is P80 (more than double the price of the 7-11 across the street). WiFi: Free in-room WIFI Pool: Various depths from 50-150cm. It's outdoors but sheltered from the sun-- a big plus for us. Parking: Limited, but free. Ball Room/Conference Room: We observed a wedding reception during our stay. We took a quick peek upstairs as guests were arriving; nicely prepared. The staff took excellent care of the wedding party, without ignoring the other hotel guests.

Location was good near Convenient stores and food places