Apartments in Eastbourne

We were checked in for a two night stay and were given 3 rooms in total due to our horrific stay. The first room we were given was absolutely filthy! We requested a new room which we were given and only got worse from there. At 2:30 am we were woken up in discomfort and itchy, only to get up and investigate the bed and find multiple bed bugs across the bed and pillows. It was horrific!!!! The bites I have received were disgusting and what was even more upsetting and disappointment was the reaction of the staff. We were moved to another room at 3am and were told to complain to the day staff in the morning which we did. They only offered us a complimentary breakfast and 10% off our stay which was only £10.30. £10.30 after all we endured during our stay is laughable!!!! If only we could upload videos of the bed bugs we took, the pictures do not do it justice at all. NEVER EVER STAY AT THIS HOTEL. Especially if you value your peace, sanity and skin.

Our first time at The View Hotel .. and we were not disappointed ! After arriving in the morning, Reception gave us a discounted parking ticket that allowed us to have parking directly outside the Hotel for just £2.00. After having a day out in Eastbourne Town, we returned to find that the sea view room that had been allocated to us ( Room 712 ) had excellent views of the sea and the Pier. We found the whole Hotel to be clean, tidy and modern - and the same applied to our room. We loved the location of the View Hotel, as we were within 10 min walking distance of the town and local bars and restaurants. Breakfast was excellent with a really good variety and we had a lovely view of the sea from our breakfast table. One of the best breakfasts that we have had in a Hotel in a long time. All staff were really helpful and accommodating and that was really appreciated. Full credit to Claire Prysor-Jones and the View Hotel Team for making out stay a really pleasurable experience and we will certainly be returning again and have no hesitation in recommending this Hotel to others.. Rob & Angela - We had fun at Planet Golf (on the Pier) - Glow In The Dark Crazy Golf - We had a nice meal and enjoyed the live music at The Belgian Cafe - Visited the Wish Tower Memorial - Next to the Wish Tower .. Bistro Pierre ( great menu / food at a good price / lovely views)

We stayed for 3 nights as a family with children under the age of 6 and had the best time. The hotel service is exceptional, every need was met. As soon as we arrived we were greeted by the valet who helped us park the car and take our bags. They reserved our space for us with a board for the whole stay. The children received a kids backpack with hat, yo-yo and colouring in. We went straight down to the health club to the indoor pool. When we came out the reception said our room was now ready and collected the keys for us. Our room was a junior suite, it spotless and sizeable with drinks provided on ice and slippers for everyone. In the evening the children could order complimentary milk and cookies which they loved. The outdoor pool was heated and lovely when the sun was out, this was end of may/June. There also was a waiter serving drinks outside. The breakfast was amazing, great selection and the kids loved have every meal served with a cloche and countdown reveal. The added extras on the service make this a wonderful hotel. The positives far outweigh the negatives, I guess it could do with some new carpets and some new upholstery but the charm of the old building supersedes this and although old it was very clean. The bed mattress was ok, quite soft. The sofa bed wasn’t very comfortable but ok for young children. We will be back again!! Thank you

The Shore View is a bit of a mixed bag: on the one hand, it's location is a good one right on Marine Parade with sea views and a short walk to the Victorian Pier, the Redoubt ruins, and the very lovely centre of Eastbourne with it's shops, amenities and restaurants. Tea-making facilities were available in rooms which was a bonus. And I must mention the staff present were exceptionally polite and reception was friendly and efficient. The hotel is also housed in a gorgeous historic Victorian building but with sadly now-faded glamour. It would take a lot of funds to return it to it's former glory and because of the upkeep it does appear the hotel is struggling with some other aspects of it's offering: the rooms are a decent size but quite dated, some of the linens could have been replaced as showing signs of wear, and - whilst appreciating the hot breakfast offer - the food was not of the best quality: cheaper-brand sausages and mushrooms that appeared to come from a can/tin, not freshly prepared. Coffee was instant, husband was NOT a fan, and customers had to ask for their bread which was handed to them from a tray behind the counter or toasted according to their wishes which took some time. It all felt a bit like necessary cut-backs to keep the place going... All in all, it was ok for a stopover for one night: our family of four had two doubles on the same floor, separated by a little corridor so fairly close together. The rooms were similar, one had a side-sea view but also faced the local pub which then went on to have a Saturday club-night keeping my husband and son awake for quite a while; my room had a larger bathroom but lacked any view which consisted of the back yard and bins of another building, the emptying of which elicited a loud conversation in the morning hours between what I presume were some of the neighbours (?), a shame. We also noted there was a lack of pillows in both rooms, only one flat pillow per person, which we found odd!

Hotel stay was comfortable and excellent for a short stay. Hotel looks old and has an ancient lift, but overall is well maintained and the room is clean and great. Toilet may be a bit cramp and the shower head is leaking causing water to splash out from the bathtub and flood the toilet floor. Location is good as it faces directly to the sea and is 15 mins walk away from the train station. However, there was no bottled water provided and the kettle looks filthy with a white layer coated on it, but the staff was friendly and provided hot water upon request at the reception. Beside that, the overall stay was pleasant and the room is clean.