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Petit Week-end en amoureux pour finir l'année. Bel hôtel bien décoré et confortable. On a prit une chambre classique mais qui est reste très confortable et assez spacieuse. Nous avons bien dormi et avons profité d'un petit déjeuner très copieux et variés.

I saw the great reviews here and the facility looked nice so I booked this hotel. I just got back from my stay and I am 100% sure that these reviews are fake so I want to warn others. We got to the hotel earlier than check in and our room wasn't ready which is absolutely no problem. We had planned to drop off our stuff and have lunch anyways. We get back at check in time and our room still isn't ready. They have had 3 hours notice at this point that we would be back at 3 after lunch. Then we head to the pool to wait for the room to be ready but I ask them to please let me know as soon as it is ready, as we have somewhere to be. An hour goes by and still nothing. At that point, I go back to check on things. Our room was ready, no one called us, or told us anything at all which was very frustrating. We probably would have been out there all day if I hadn't gone back to check. At this point we had to cancel our other plans because we didn't have enough time to shower and get there with the hour delay so we decide to nap. As soon as we start to nap there is an insanely loud alarm going off. This goes on for 20 minutes and the whole hotel has to evacuate. It ends up being a false alarm. I totally understand that things malfunction sometimes but the bigger issue was the staff. First off, at no point does anyone go around telling people that everything is fine, not to worry, or apologize for the inconvenience. The alarm just suddenly stops at some point. I expressed my frustration to reception between the check in process and the alarm going off but they literally did not care at all and barely gave me a sorry. At this point a normal hotel would have made some sort of commercial gesture - free breakfast, or at least try to pretend that they care at all, anything really. What's worse, I got the sense from their reactions that this alarm thing might be a regular occurrence as one of the staff muttered something that I should be grateful it wasn't at night. The next day we are going to see some wineries. We are leaving the hotel at 10:30 AM and the cleaning ladies are cleaning the room next door to us. We politely say hello and that we are leaving, we would like our room cleaned and that we would be back in the afternoon. We come back at 3:45 PM and the lady is in our room and just starting to clean it. I have no clue what she did from 10:30 AM - 3:45 PM as we were her next room to clean but I suspect she just did nothing. We are tired and just want to get in the room so we tell her it is no problem, she doesn't need to finish. We ask her to just refill the nespresso pods so that we can have coffee for the next morning. She says sure, leaves to go get them and never comes back. Another cleaning lady walks past the room and I ask her as well if we can get a refill. She says sure and that she would go grab some. Of course, she never comes back. Finally, I call the front desk. I express my disappointment again with the level of service and ask for coffee p

We had the most pleasant stay at L'Hôtel. Our room was spacious, comfortable, kept tidy, and quiet. Nice room amenities. The breakfast choices were plentiful and delicious. Great coffee! At our arrival, we were alerted of a flat tire. It could've been a real disaster, but the front desk staff person (I believe Marie?) took charge and quickly found a solution. She went above and beyond getting this taken care of, and even walked to our lunch location to let us know the mechanic was there and was fixing the tire. (Thank you!!) The entire staff were so courteous and kind. We dined at their Bistro restaurant. Our meal was sooo yummy. OM! Destination chicken dinner. I have never had chicken that tasted so good. I am trying to figure how to return asap for that bird. My only regret is that they did not have more nights available to extend our stay. Over the years, we have stayed at 2 other well-rated hotel locations, but L'Hôtel is the best in the area!

Beautiful hotel in the centre of Beaune, in a 12th century monastery near the Hostel de Beaune. We have a cute and stylish room, tastefully decorated. The service is very good, with a lot of personal attention. The restaurant under the old vault was amazingly beautiful, but it was quickly ”completed”. Conditions must also allow climbing up ancient and rather steep stairs. But the whole thing is an experience.

My wife and I stayed here for 2 nights on a return from Provence back to the UK. The hotel was fantastic from the facilities in the hotel, breakfast and most importantly the staff. they cannot do enough to take the hassle out of your stay from organising/recommending local restaurants to recommending local cellar tours and degustations - we would definitely come back. Rooms are well equipped, VERY clean free mini bar drinks (soft) with wifi, Netflix, amazon prime video - everything you need. Valet parking tops it all off !

Just by the side of the highway. Easy access to Beaune center by car, not on foot though. Room is nicely designed and the bed is comfortable. Got pool and other facilities for children. A pleasant stay as a whole.

Arrived Monday 15 May for one night’s stay. Good welcome at reception, spacious car park. Hotel in central location, walk to all the Town’s attractions. Very reasonable price – very tatty inside. Room spacious, carpet stained. Building work in progress everywhere around the hotel. Surprised no mention of Building work on ***********. Car park - areas piled with builders’ materials and discarded furniture. We weren’t alarmed, because the builders stop work at the end of the day. Fire doors in the hotel slam shut (automatically – as you let them go). So we were awoken by other guests coming in later and inadvertently slamming the doors. Taking a shower – the head ‘fell’ off the wall onto my husband while showering! At 6.00am (YES 6.00am)! the builders began their day – driving a loud forklift truck through a passage to deliver more materials, going back and forth with more and more loads. Frequent noisy manouvering of the vehicle, plus the annoying beeping of the reversing warning. We were woken up. What are the hotel owners thinking? 8.00am would be an entirely UNreasonable time for the builders to start banging around. 6.00am is ridiculous. I put on my clothes at 6.15 and went to reception to complain. The young guy on night duty was kind and received the complaint well. Gave us a complimentary breakfast. Breakfast – just about ok. Not great. Nice to have fresh fruit cut up. I was glad we weren't paying for it. WIFI On arrival you are given the WiFi password etc …. With a note explaining that the portal is closed between 22h30 and 6h. “Le portail est ferme de 22h30 a 6h”. So don’t bother wanting WiFi late in the evening or during the night! Travellers – don’t stay here. Whatever the price, you won’t get a good night’s sleep unless they solve those banging interior doors and take control of their building contractors. A miserable experience.

Warm welcome, we had booked for a early check-in but we were very early in the hotel. Everything was done to check- in at that time. Very kind. Beautiful room and bathroom. Delicious breakfast. Near to the old city of Beaune.

A beautiful place, unique in its architecture and decor. It’s an old building that turned into a hotel . The hotel is in the center of Beaune close to all the shops and 10 minutes away from the vineyards. The staff are very friendly. Each room in the hotel is different. Very classic and historic, yet modern quality.

Super friendly hosts! We arrived late but all info was relayed for a smooth check-in. Very clean rooms as well as comfortable beds. Lots of space and n the apartment. Gave good restaurant recommendations. The location is very central and perfect for walking to restaurants. Will be back for sure!