Apartments in East Perth

The Fraser Suits is located about 1km from the real city center, although the free bus to the city runs right outside the door. The breakfast was very good and there was a good selection, unfortunately a not so good selection of vegan alternatives. But avocado was freshly sliced ​​for us and there was vegan bread and a great chia-coconut yoghurt. Rooms were only cleaned as requested, but no one told us.

No breakfast, no need to go outside to eat back to the room, the hotel is very good,

I am not one for complaining and have always been a very understanding customer, however, our most recent experience is something I feel needs to be rectified or at least expressed for improvement purposes. After attempting to contact Mont Clare Boutique Apartments in regards to a possible cancellation, we were told that due to booking through a third-party, we would need to directly contact them and seek cancellation refunding (a US number). After doing so, the third-party business was extremely understanding of our unforeseen personal medical situation BUT informed us it was actually Mont Clare Boutique Apartments that had the overarching decision and they would email a cancellation request on our behalf. I then followed up and rang Mont Clare again and explained the situation, to which I was told “Ok not a problem.” But upon receiving the email request, Mont Clare staff proceeded to decline our cancellation. With not being able to afford to lose out on a large chunk of money, we proceeded with our stay. Travelling 3.5 hours from the country, we made sure to arrive within the stated Reception hours of “Monday - Thursday 9.00am - 7:00pm, Friday 9.00am - 6am (Sat Morning), Saturday 9:00am to 6am Sunday Morning and Sunday and Public Holidays 9.00 am - 2.30pm” as stated on BOTH their website AND their front door. However, reception was closed and we were unable to contact the emergency number. Luckily for a helpful patron that instructed us on how to check-in, we managed to get ourselves and 18-month-old inside. When we got to our room, the air conditioner was on but doing nothing, so we proceeded to turn it to the lowest temperature and highest setting where it remained for the duration of our stay, doing nothing. We had to purchase a fan in order for our daughter to be able to sleep. Our instruction paperwork also stated that the pool was out of order and we would need to use the one across the road at the Aldernay and upon using the Gym, every piece of equipment was broken except for the treadmill (two things I booked this accommodation for and that I believe should have been refunded or rectified more professionally). The next day we discovered the television remote volume buttons weren’t working, so I rang Reception, at which point I was told “Well if the channels work its not the remote, can’t you just use the buttons on the TV instead of the remote?”. Other issues we found that we did not contact Reception about were stained and ripped carpets and couches, broken cupboards in the kitchen and bathroom, stove and oven top settings worn out so I didn’t know which setting was which when trying to use it, faulty settings on the washing machine, holes in the walls where power points are located behind the beds, a dirty sock under the bed, the horrid stench of cigarettes and ********* upon every exit of our room and springs visibly sticking out of the bed. Our major issue however was the broken clothes dryer. We booked this accommodation g

My family of 5 stayed at Mantra on Hay for 6 nights in the 2 bedroom-2toilet apartment on the ground floor. The apartment looked as per the images, though the toilets are a slightly dated and the water pipes do get a little noisy. Overall it is still a good experience and my family had a great stay. :)

We arrived late so the office was closed. Received an email explaining how we can get our keys to get into the apartment. Car park was a bit of a challenge to get into if you are driving a large car (we drove a Rav4). You do get a large lot once you got inside. Accommodation was very clean. Lots of instructions to inform you how each appliance function. Aircon was weird as you must close the balcony doors before it works. Very comfortable bed in room. Rollaway bed has a missing wheel hence kept rocking when I am on the bed. Overall, very satisfied with our stay there. Thank you very much.

Very clean spacious apartment with good and ample amenities, staff were very friendly at check-in and helpful during my few days stay. Convenient location for my work visit, bus stop almost out front, quick uber ride into CBD. Would stay again.

This service apartment is located in a very good location, just 1 min walk to CAT bus station, many convenient stores / nice place for lunch & dinner nearby. The apartment is spacious and clean, with a balcony overlooking the city is a plus, staff is nice and friendly overall. A little bit trouble when doing the check-in though ( We arrived on Sunday afternoon which reception already closed, need to go to convenient store inside the hotel to take the room keys.)