Apartments in El Calafate

We had a wonderful stay at this hotel! Nice room with balcony. The staff was extremely accommodating. I am a psychotherapist and needed a private space at one point during my stay to have a session with a client who was in crisis. They were able to provide me that space and were quite sympathetic. It was easily walkable to town each day, and we had no problem arranging a tour to take us to the glacier. For an extra charge, the hotel was able to provide us a very nice lunch for the time that we were at the glacier. We dined in the restaurant for dinner two of the nights, and both experiences were wonderful. The food was top-notch for dinner, and the cocktails were also superb! The breakfast each morning, which I believe was included, was absolutely delicious! There were a lot of healthy options provided. I would also like to highly recommend the medical facility that was quite close to the hotel, TMSALUD. I had an issue with my knee and got in quickly to have a consult with Dr. Gimenez, who was INCREDIBLE! Overall, I would absolutely recommend this hotel not only for the accommodations, but for location to all the attractions nearby.

The hotel is not far from the main street. It's a bit like a family hotel. . The hotel also has a SPA, and the technology is okay. The front desk clerk service is sincere and average. . . But I like this town very much

Although the hotel is not in the town center, the hotel provides a shuttle bus to and from the town center every hour, and the drive is about 15 minutes, not far. The hotel is located on the shores of Lake Argentine, with beautiful scenery and gorgeous sunrise colors! The front desk of the hotel has a service to provide local tourism projects. The lady has a very good attitude and helps our family to arrange the itinerary. The town is not big and has a very breath of life!

My husband and I stayed in a standard queen room in January 2020 for 4 nights while on a roadtrip in the area. Positives: - clean room, although part of the bed was broken (the mattress on one side had slightly collapsed) - good wifi - friendly staff - okay breakfast buffet - plentiful, easy and complimentary parking - nice location outside town. The taxis are cheap and easy to use. Negatives: - tried to book treatments at the spa, but was informed it's fully booked. The hotel could inform customers of the need to pre-book before arrival. - the room contained no slippers. Was informed we could get them from the spa but was met by an almost scary lady who demanded a deposit (!!) for SLIPPERS. It would also, apparently, have required filling in forms (:D ). At this point, I didn't know whether I should cry or laugh and decided that the slippers were most definitely not worth the time and effort. - the complimentary shuttle only requires pre-booking TO town and I wouldn't count on using it coming back from town since it appeared to be the survival of the quickest queue-jumper... - two cleaners, on two separate occasions, tried to enter our room even though the ”Do not disturb” sign was hanging on the know and we were trying to sleep. The first try was at 9.30 in the morning! I was absolutely furious. - housekeeping began cleaning rooms at 7 am with zero regard for customers in their rooms. They came armed with extremely loud walkie-talkies so good look having a sleep-in (oh, but that won't be possible anyway as someone will forcefully enter your room even though there's a Do not disturb sign....) - lousy sound isolation between other rooms as well as between the room and hallway. We could hear what TV programme our neighbour was watching and exactly what they were doing in the bathroom. In conclusion, this hotel has great potential but needs to focus more on the small details and the customer experience.