Big House Hot Spring Courtyard Hotel Reviews
Big House Hot Spring Courtyard Hotel
No.70 Xiguanzheng Street, Xi'an, ChinaView Hotel Details
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Big House Hot Spring Courtyard Hotel Guest Reviews
4.7/5
Amazing
500 review
Verified reviewsLocation4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All Reviews(500)
Positive reviews(489)
Reviews with photos/video(216)
Classy environment(122)
Relaxing hot springs(119)
Delicious breakfast(43)
Perfect for kids(39)
Excellent afternoon tea(17)
Convenient parking(17)
Well designed(16)
Loved the view(15)
Negative reviews(11)
Xiaobei
Duplex Room (Double Bed)
Stayed in May 2024
Couples
1 review
Outstanding
Posted on May 13, 2024
Very nice and calm place, charming and lovely staff.
Response from Property: Dear guests, very respected guests, hello! Thank you very much for choosing BIG HOUSE Li Yu Pavilion Hot Spring Courtyard House and giving your evaluation. Seeing such a heartwarming evaluation makes us feel that all the efforts and seriousness are worth it. Thank you very much for your recognition of us. This is the most powerful encouragement for us. We have been committed to creating a warm and sweet home for you and continuously improving the quality of our service. If you like us, remember to come back and see us. I wish you a happy life! All the staff of BIG HOUSE Li Yu Pavilion Hot Spring Courtyard House sincerely look forward to your visit again
Guest User
Duplex Room (Double Bed)
Stayed in May 2023
Couples
1 review
Outstanding
Posted on Jun 4, 2023
Definitely a cozy and comfortable hot spring hotel with neat environment and impressive services, highly recommend to all Xi'An travelers.
flowerdanceC
Duplex Room (Double Bed)
Stayed in May 2024
Family
4 review
Amazing
Posted on May 4, 2024
Self-service afternoon tea:
I went there on May Day. The attic was a little hot at night with a duvet.
Others were OK.
You can book a general room type. The general room type is cheaper than the cheapest star room type.
The service is good. Breakfast, afternoon tea and supper are all free. There is also an art and craft activity on the second day.
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6/13
Response from Property: Dear guest, hello! Thank you very much for choosing BIG HOUSE Li Yu Pavilion Hot Spring Courtyard House and giving your evaluation. Seeing such a heartwarming evaluation makes us feel that our efforts and seriousness are worth it. Thank you very much for your recognition of us. This is the most powerful encouragement for us. We have been committed to creating a warm and sweet home for you and continuously improving the quality of our service. If you like us, remember to come back and see us. I wish you a happy life! All the staff of BIG HOUSE Li Yu Pavilion Hot Spring Courtyard House sincerely look forward to your visit again
Guest User
Duplex Room (Double Bed)
Stayed in May 2024
Family
17 review
Amazing
Posted on May 15, 2024
The overall environment of the hotel is good, quiet in a busy city, the garden landscape is very photogenic, suitable for couples and girlfriends to take photos and check in, and there are also various delicious foods at the door, which is very convenient. The service of the young lady is very considerate, the room is convenient for hot springs, the natural sulfur water is particularly healing, and the souvenirs are very exquisite. There are two small suggestions: one is that if the breakfast can be slightly improved, the experience will be greatly improved, the variety or quality is a bit lame; the second is that the projector in the room is simply too bad, I personally feel that it is better not to have it, or to replace it with a TV. I look forward to changes and I will experience it again next time I have the opportunity.
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Anonymous User
Duplex Room (Double Bed)
Stayed in Apr 2024
Friends
4 review
Outstanding
Posted on May 8, 2024
Exquisite souvenirs: A very nice aromatherapy was given when leaving the hotel. Great!
Facilities: ⭐⭐⭐⭐
Hygiene: ⭐⭐⭐⭐⭐
Environment: ⭐⭐⭐⭐⭐
Service: ⭐⭐⭐⭐⭐
ps: I was in a hurry to go out to visit the Terracotta Warriors and I left my luggage behind when leaving the hotel. The hotel service was very good and helped to organize and keep it ❤️❤️❤️
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing BIG HOUSE Li Yu Pavilion Hot Spring Courtyard House and giving your evaluation. Seeing such a heartwarming evaluation makes us feel that our efforts and seriousness are worth it. Thank you very much for your recognition of us. This is the most powerful encouragement for us. We have been committed to creating a warm and sweet home for you and continuously improving the quality of our service. If you like us, remember to come back and see us. I wish you a happy life! All the staff of BIG HOUSE Li Yu Pavilion Hot Spring Courtyard House sincerely look forward to your visit again
Shidiziyuyongjingjiren
Duplex Room (Double Bed)
Stayed in Apr 2024
Couples
2 review
Outstanding
Posted on Apr 25, 2024
Facilities: Dry and wet separation, accommodation on the second floor, private hot spring in the courtyard
Hygiene: Clean and hygienic, disinfection and cleaning will be done before taking a hot spring bath
Environment: There is a guest area and a public hot spring bath in the public area, but I didn’t experience it this time because the store was upgraded. I found peacocks in the morning
Service: The service attitude of the sisters is super good~ The introduction is also very comprehensive. You can also request breakfast to be delivered to the room, good news for those who stay in bed 555
Oh, yes! There are also small desserts and afternoon tea in the room when you arrive at the store🍵
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6/7
Response from Property: Dear guests, very respected guests, hello! Thank you very much for choosing BIG HOUSE Li Yu Pavilion Hot Spring Courtyard House and giving your evaluation. Seeing such a heartwarming evaluation makes us feel that all the efforts and seriousness are worth it. Thank you very much for your recognition of us. This is the most powerful encouragement for us. We have been committed to creating a warm and sweet home for you and continuously improving the quality of our service. If you like us, remember to come back and see us. I wish you a happy life! All the staff of BIG HOUSE Li Yu Pavilion Hot Spring Courtyard House sincerely look forward to your visit again
Guest User
Duplex Room - Courtyard-View (Double Bed)
Stayed in Mar 2024
Friends
1 review
Amazing
Posted on Mar 29, 2024
The room has large space, fully intelligent system, the hot spring is also very large, and the privacy is high. The butler Xiao Huang takes care of him, he is very considerate and polite, and it is worthy of praise👍🏻
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6/12
Response from Property: Dear guest, hello! Thank you very much for choosing BIG HOUSE Liyuge Hot Spring Courtyard House and giving your review. Seeing such heart-warming reviews makes us feel that our efforts and seriousness are worth it. Thank you very much for your recognition of us. This is the most powerful encouragement for us. We have been committed to creating a warm and sweet home for you, and continue to improve the quality of service. If you like us, remember to come back and see us. I wish you a happy life! BIG HOUSE Liyuge Hot Spring Courtyard All the staff sincerely look forward to your visit again
Guest User
Stayed in Mar 2024
Couples
17 review
Posted on Apr 1, 2024
First of all, ants and bedbugs appeared in the room and around the bathtub, and even crawled on me. There were peacocks chirping there at night, which was a bit noisy. Even if I sleep in the house, there will be singing in the next room on the second floor, and the projection is still crooked. Overall it was very uncomfortable. You still need to look more and compare before ordering. It can be said that there is a lot of dust in the yard, so it is better for the store to decorate it.
Original TextTranslated by Google
Response from Property: Dear customer, I am very sorry that I did not bring you a satisfactory stay experience. I have repeatedly checked the customer feedback form in March for the problem you reported. I did not see any complaints about mosquitoes. We carry out 5 disinfection and disinfecting every month and all records are kept. However, I am still deeply sorry for your experience. The room you stayed in at that time was the "Star View" room type, which was more than ten meters away from our public courtyard in a straight line. (The Peacock is in the public courtyard, more than ten meters away from the residential area.) We have installed soundproof walls in every duplex room. Every duplex has them. Many guests have reported that the sound insulation is good. If you encounter any problems during your stay, you can contact your private butler. Each of our rooms is equipped with a 24-hour private butler service, or you can contact the front desk to change your room. The overall decoration style of our hospital is "Qin Feng Han Yun", and the overall decoration is wood and marble. Before you check in, we will conduct a secondary inspection to ensure that there are no problems before notifying you to check in; we apologize again for the misunderstanding caused to you. Our store also underwent an overall upgrade in April. We also hope that you can book this hotel again and give us a chance to apologize. All the staff of Liyu Pavilion wish you good health and a happy family.
Alven
Duplex Room (Double Bed)
Stayed in Mar 2024
Couples
1 review
Outstanding
Posted on Mar 27, 2024
The hotel service is very good. The environment in the garden is comfortable. The butler Xiao Li's service is very considerate and meets the needs within his ability.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing BIG HOUSE Li Yu Pavilion Hot Spring Courtyard House and giving your evaluation. Seeing such a heartwarming evaluation makes us feel that our efforts and seriousness are worth it. Thank you very much for your recognition of us. This is the most powerful encouragement for us. We have been committed to creating a warm and sweet home for you and continuously improving the quality of our service. If you like us, remember to come back and see us. I wish you a happy life! All the staff of BIG HOUSE Li Yu Pavilion Hot Spring Courtyard House sincerely look forward to your visit again
Guest User
Stayed in Mar 2024
Business travelers
21 review
Outstanding
Posted on Mar 26, 2024
The scenery is beautiful and the service is excellent. One-to-one butler service is highly recommended. The room is very large and there are two peacocks outside. The meals delivered are also exquisite and the hot springs are very comfortable to soak in.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing BIG HOUSE Liyuge Hot Spring Courtyard House and giving your review. Seeing such heart-warming reviews makes us feel that our efforts and seriousness are worth it. Thank you very much for your recognition of us. This is the most powerful encouragement for us. We have been committed to creating a warm and sweet home for you, and continue to improve the quality of service. If you like us, remember to come back and see us. I wish you a happy life! BIG HOUSE Liyuge Hot Spring Courtyard All the staff sincerely look forward to your visit again
Guest User
Stayed in Mar 2024
Friends
5 review
Outstanding
Posted on Mar 20, 2024
The butler Xiao Li's service is very considerate, the environment is very sanitary, the decoration is beautiful, and the peacock is very beautiful. It is the best choice for hot spring bathing. I will come back to experience it next time I have the opportunity. [powerful]
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing BIG HOUSE Liyuge Hot Spring Courtyard House and giving your review. Seeing such heart-warming reviews makes us feel that our efforts and seriousness are worth it. Thank you very much for your recognition of us. This is the most powerful encouragement for us. We have been committed to creating a warm and sweet home for you, and continue to improve the quality of service. If you like us, remember to come back and see us. I wish you a happy life! BIG HOUSE Liyuge Hot Spring Courtyard All the staff sincerely look forward to your visit again
Guest User
Duplex Room (Double Bed)
Stayed in Mar 2024
Couples
12 review
Outstanding
Posted on Mar 23, 2024
The sulphur hot spring is very comfortable. It is just right to relieve stress after a day of visiting the Terracotta Warriors. The hotel environment is also good, very quiet, and cost-effective.
It’s just that there is no bathroom in the second-floor bedroom of my room type, so it’s a bit troublesome to go downstairs in the middle of the night
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing BIG HOUSE Li Yu Pavilion Hot Spring Courtyard House and giving your evaluation. Seeing such a heartwarming evaluation makes us feel that our efforts and seriousness are worth it. Thank you very much for your recognition of us. This is the most powerful encouragement for us. We have been committed to creating a warm and sweet home for you and continuously improving the quality of our service. If you like us, remember to come back and see us. I wish you a happy life! All the staff of BIG HOUSE Li Yu Pavilion Hot Spring Courtyard House sincerely look forward to your visit again
Guest User
Duplex Room (Double Bed)
Stayed in Mar 2024
Couples
16 review
Great
Posted on Mar 31, 2024
First of all, the service was very good. The store kept asking for our opinions and suggestions. The ventilator in the toilet in the room was broken, and we came several times until it was repaired. The building layout was a little cramped and the room was a little dark, but the waiter said it was for the a**osphere. Everything else was good.
Original TextTranslated by Google
6/9
Response from Property: Dear guests, very respected guests, hello! Thank you very much for choosing BIG HOUSE Li Yu Pavilion Hot Spring Courtyard House and giving your evaluation. Seeing such a heartwarming evaluation makes us feel that all the efforts and seriousness are worth it. Thank you very much for your recognition of us. This is the most powerful encouragement for us. We have been committed to creating a warm and sweet home for you and continuously improving the quality of our service. If you like us, remember to come back and see us. I wish you a happy life! All the staff of BIG HOUSE Li Yu Pavilion Hot Spring Courtyard House sincerely look forward to your visit again
Guest User
Duplex Room (Double Bed)
Stayed in Feb 2024
Couples
1 review
Outstanding
Posted on Feb 15, 2024
Not bad hot spring ♨️ hotel. The room is a duplex bedroom and there is a parent-child tent. There is an open-air hot spring outside. There is also a private hot spring in the courtyard outside the room. It is a sulfur spring. The store claims that it is the same as Yang Guifei’s Tsinghua Palace. I soaked in it for the past two days and went wild🦵
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing BIG HOUSE Liyuge Hot Spring Courtyard House and giving your review. Seeing such heart-warming reviews makes us feel that our efforts and seriousness are worth it. Thank you very much for your recognition of us. This is the most powerful encouragement for us. We have been committed to creating a warm and sweet home for you, and continue to improve the quality of service. If you like us, remember to come back and see us. I wish you a happy life! BIG HOUSE Liyuge Hot Spring Courtyard All the staff of Zhuzhu sincerely look forward to your visit again!
Kittyxiaowanzi
Duplex Room (Double Bed)
Stayed in Feb 2024
Family
1 review
Outstanding
Posted on Feb 29, 2024
The hotel has a very good environment and is hygienic and clean.
The small pavilion has a double bed🛏️, but it can sleep three people in a tata style bed, which is more than enough. Project a large movie on the screen and watch it after the hot spring. It's a super high-end experience.
The service from the hotel sister is impeccable. When the temperature outside is minus 3 degrees, the hotel can also arrange for hot pot to be served in the room, and all protective measures are taken so that you can eat with peace of mind. After a long day of playing and being exhausted, this experience was totally a five-star rating. Clean up carefully after eating👍🏻👍🏻👍🏻👍🏻
In addition, if there are any problems, service personnel will be arranged to come over via WeChat notification.
The accompanying breakfast is very special and delicious! 💋
The only drawback is that the shower room lacks clothes hanging facilities and the glass door is relatively transparent. This is embarrassing for families with children. Hope this can be improved.
Original TextTranslated by Google
6/8
Response from Property: Dear guest, hello! Thank you very much for choosing BIG HOUSE Liyuge Hot Spring Courtyard House and giving your review. Seeing such heart-warming reviews makes us feel that our efforts and seriousness are worth it. Thank you very much for your recognition of us. This is the most powerful encouragement for us. We have been committed to creating a warm and sweet home for you, and continue to improve the quality of service. If you like us, remember to come back and see us. I wish you a happy life! BIG HOUSE Liyuge Hot Spring Courtyard All the staff of Zhuzhu sincerely look forward to your visit again!