Oakwood Premier Tokyo Reviews
Oakwood Premier Tokyo
1 Chome-8-2 Marunouchi, Tokyo, JapanView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Oakwood Premier Tokyo Guest Reviews
4.5/5
Great
55 review
Verified reviewsLocation4.6
Amenities4.3
Service4.5
Cleanliness4.5
Filter by:
Sort by:
All Reviews(55)
Positive reviews(54)
Reviews with photos/video(9)
Awesome amenities(13)
Awesome stay(11)
Friendly host(6)
Easy to get around(5)
Convenient location(5)
Negative reviews(1)
Guest User
Superior Studio Twin
Stayed in เม.ย. 2024
Family
1 review
Outstanding
Posted on 16 เม.ย. 2024
Excellent location. Staff are very helpful. Very clean facilities, comfy beds and we loved the washing machine!
Response from Property: Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for taking the time to leave a review.We are thrilled to hear that you found our location to be excellent and that our staff was helpful during your stay. Providing a clean and comfortable environment is important to us, so we are delighted to hear that you found our facilities to be very clean and the beds comfortable. We are glad that you loved the washing machine in your room. We have just recently replaced our washing machines with top-of-the-line ones, and we constantly aim to provide other convenient amenities for our guests.Your feedback is greatly appreciated, and we hope to have the opportunity to welcome you back in the future. If there is anything else we can do to enhance your stay, please let us know. Thank you once again for choosing Oakwood Premier Tokyo.We look forward to welcoming you back again in the future.Sincerely yours,Oakwood Premier Tokyo
Guest User
Deluxe Studio
Stayed in เม.ย. 2024
Couples
10 review
Amazing
Posted on 16 พ.ค. 2024
Located very centrally next to Tokyo station. Rooms were big and clean.
Response from Property: Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for taking the time to leave a review!We are thrilled to hear that you enjoyed your stay at our hotel. It is great to know that our location next to Tokyo Station was convenient for you. We understand the importance of a prime location when exploring a vibrant city like Tokyo.We are also delighted that you found our rooms to be spacious and clean. Providing comfortable and well-maintained accommodations is a top priority for us, and we are glad that we met your expectations in this regard.We hope to have the opportunity to welcome you back in the future. If there is anything else we can do to make your future stays even more enjoyable, please feel free to let us know. Your satisfaction is our top priority!Sincerely,Oakwood Premier Tokyo
Guest User
One-Bedroom Deluxe Apartment
Stayed in ม.ค. 2024
Family
1 review
Outstanding
Posted on 6 ม.ค. 2024
My whole family stayed in Oakwood. Service polite and very good .we are regulars there.
Response from Property: Dear Guest,Thank you for your patronage with us at Oakwood Premier Tokyo and for taking time to share your experience with us. We are pleased to hear that you enjoyed our services. We will continue to do our best in providing you and your family with the best care possible.We look forward to welcoming you back again!In the meantime, please take care.We remain sincerely yours,Oakwood Premier Tokyo
Guest User
Deluxe Studio
Stayed in ม.ค. 2024
Couples
3 review
Very Good
Posted on 31 ม.ค. 2024
Small tidy room and convenient location near Ginza.
Response from Property: Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for taking time to share your experience with us. We hope you were able to enjoy a comfortable stay with us and sincerely look forward to welcoming you back again. In the meantime, we remain sincerely yours,Oakwood Premier Tokyo
Phoebe
Deluxe Studio
Stayed in มี.ค. 2023
Family
2 review
Very Good
Posted on 19 มี.ค. 2023
We found the room somewhat tired for the rate it charged. This was a repeat stay, unfortunately we had booked the one bedroom and separate lounge for our precovid stay, but this time , just an ordinary room, since we had 4 rooms for our family, so it was rather a disappoin**ent this time. Not sure that we will stay at Oakwood premier again.
Response from Property: Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for taking time to share your experience with us.We very much regret to learn that the rooms were not what you had expected compared to your previous stay. Please accept our sincerest apologies for any inconvenience we have caused to you. Your comments are very valuable to us and we will share them with the team to improve our guests’ journeys in the future.We hope that you will give us another opportunity to provide the true Oakwood Hospitality. In the meantime, we remain yours sincerely,Oakwood Premier Tokyo
Guest User
Superior Studio
Stayed in ม.ค. 2023
Family
3 review
Outstanding
Posted on 26 ม.ค. 2023
So good to have a washing machine inside the room so that we don’t have to pack too many clothes for daily changes.
Response from Property: Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for taking time to share your experience with us. We are pleased to learn that you enjoyed your stay and sincerely look forward to welcoming you back. With best regards,Oakwood Premier Tokyo
Zhihan
Deluxe Studio
Stayed in เม.ย. 2023
Couples
2 review
Outstanding
Posted on 17 ก.ค. 2023
Very accessible and affordable. Definitely enjoy the stay with you guys
Response from Property: Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for taking time to share your experience with us. We are pleased to hear that we were able to provide you with an enjoyable stay. We sincerely look forward to welcoming you back again in the future! In the meantime, please stay healthy and safe in the summer heat.With best regards,Oakwood Premier Tokyo
Jianbang
One-Bedroom Deluxe Apartment
Stayed in พ.ย. 2022
Other
28 review
Very Good
Posted on 16 ม.ค. 2023
You wont find a better service apar**ent in this prime location right next to tokyo station, the room is very nice and big with good view of the street, the sofa is very comfortable, i had a great experience with my 2 night stay, definitely recommend.
Response from Property: Dear Guest,Thank you very much for choosing Oakwood Premier Tokyo and for taking time to share your experience with us. We are delighted to hear that you enjoyed your stay and sincerely look forward to welcoming you back. With best regards,Oakwood Premier Tokyo
CHRISTINE
Superior Studio
Stayed in ก.พ. 2023
Family
3 review
Outstanding
Posted on 6 ก.พ. 2023
I love this place, near to Tokyo Station, also the staff really helpful
Response from Property: Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for taking time to share your experience with us. We are pleased to hear that you enjoyed your stay and that our staff was able to provide you with a great experience. If you will be visiting Tokyo again in the future, we sincerely look forward to welcoming you back. With best regards,Oakwood Premier Tokyo
3be
One-Bedroom Deluxe Apartment
Stayed in ต.ค. 2022
Family
4 review
Outstanding
Posted on 13 ต.ค. 2022
This is my third time staying here. Everything is just as great as before except that the airport limousine bus stop right downstairs this hotel is no longer there due to covid. I hope they will bring it back after Japan reopens completely!
Special thanks to Yuuka who’s been super helpful with my courier problems. I really appreciate it!
Response from Property: Dear Guest, Thank you for your loyal support at Oakwood Premier Tokyo and for taking the time to provide us with your feedback on Trip.com. We are thrilled to learn that your overall stay experience was satisfactory. I will share your comment with Fuuka, our senior guest services. Meanwhile, we look forward to welcoming you back to Oakwoo Premier Tokyo, your home away from home in the near future. Kind regards, General Manager
May Szeto
Superior Studio
Stayed in ม.ค. 2023
Family
2 review
Amazing
Posted on 11 ม.ค. 2023
The room is very tidy and service level is high. Highly recommended.
Response from Property: Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for taking time to share your experience with us. We are pleased to learn that you enjoyed your stay and sincerely look forward to welcoming you back. With best regards,Oakwood Premier Tokyo
Kulthida
Executive Studio
Stayed in พ.ย. 2022
Couples
2 review
Outstanding
Posted on 6 ธ.ค. 2022
Amazingly definitely come back again
Response from Property: Dear Guest,Thank you for your loyal support at Oakwood Premier Tokyo and for taking the time to provide us with your feedback on Trip.com.It is my pleasure to learn that your overall stay experience was satisfactory.I will share your valuable comment with our team.We look forward to welcoming you back to Oakwoo Premier Tokyo, your home away from home in the near future.Kind regards,General ManagerOakwood Premier Tokyo
Love Honey holiday & Happy Holidays
Deluxe Studio
Stayed in เม.ย. 2024
Booked for others
521 review
Outstanding
Posted on 3 พ.ค. 2024
A very good business hotel, very new and clean. The service attitude of the staff is great, especially the male customer service man at the front desk who works the night shift. Very polite.
The location is at the central exit and north exit of the Yaesu Exit of Tokyo Station, next to Daimaru. The core of the transportation hub, super and very convenient.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for taking the time to leave a review! We are thrilled to hear that you had a very good experience at our hotel. We take pride in providing our guests with a new and clean environment, and it is great to know that we met your expectations in this regard.We appreciate your kind words about our staff. We strive to provide exceptional service, and we are glad to hear that they made a positive impression.Our location near Tokyo Station, next to Daimaru, is indeed advantageous for our guests. We understand the importance of convenient transportation options, and we are delighted that our location served you well in this regard.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future. If there is anything else we can do to make your next stay even better, please don't hesitate to let us know. Your satisfaction is our top priority!Sincerely,Oakwood Premier Tokyo
My Mariena
Executive Studio
Stayed in ก.พ. 2024
Family
3 review
Outstanding
Posted on 11 มี.ค. 2024
The hotel location is very good. Next to Tokyo Station The hotel and Tokyo Station are 100 meters apart. The security system in the hotel is very good. The receptionist is well taken care of, humble and polite. The rooms are equipped with complete and modern facilities.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for taking time to share your experience with us. We are glad to hear that our location, security system, and facilities allowed you to fully enjoy your stay in Tokyo! Please allow us to share your kind comments and scores with our team, who will all be equally happy to see.We sincerely look forward to welcoming you back again!With best regards,Oakwood Premier Tokyo
Wojiushiwololoveve
Executive Studio
Stayed in พ.ย. 2023
Business travelers
6 review
Outstanding
Posted on 26 พ.ย. 2023
Meets requirements and exceeds expectations. First class 👍
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for choosing Oakwood Premier Tokyo and for taking time to share your experience with us. We are pleased to hear that our services exceeded your expectations. We truly appreciate your kind comment.We hope that we will be able to welcome you back again!With best regards,Oakwood Premier Tokyo