Crystal Orange Hotel (Suzhou Jinji Lake International Expo Center) Reviews
Crystal Orange Hotel (Suzhou Jinji Lake International Expo Center)
Building 7, Jinji Lake Commercial Plaza, the intersection of Suzhou Avenue East and Xinghu Street, Suzhou, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Crystal Orange Hotel (Suzhou Jinji Lake International Expo Center) Guest Reviews
4.8/5
Amazing
1478 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
Filter by:
Sort by:
All Reviews(1478)
Positive reviews(1456)
Reviews with photos/video(257)
Easy to get around(269)
Convenient location(224)
Friendly front desk staff(199)
Close to metro(159)
Delicious breakfast(90)
Perfect for business trips(33)
Good sound insulation(28)
Excellent TV(10)
Negative reviews(22)
Igor
Queen Room
Stayed in Nov 2023
Business travelers
5 review
Very Good
Posted on Nov 27, 2023
Not a bad hotel for business trip, the rooms are small but clean. Unfortunately, during my visit the air conditioner only worked for heating and it was very hot in the room, even you open the windows. Breakfast is in the hotel lobby area, the tables are uncomfortable for my opinion and there are usually a lot of people during breakfast. The hotel staff is very helpful and friendly. The main advantage of the hotel is its location, 15 minutes from the International expo center and 20 minutes from the really beautiful Jinji Lake embankment, I highly recommend to visit this lake.
Response from Property: Dear guest, hello! It is our great honor to provide you with a stay. It is our pride to bring you a memory full of surprises and happiness. The hotel is close to Jinji Lake and Suzhou Central Tourist Attractions, and is the best choice for your travel. A delicious fruit and a cup of warm tea bring you a sense of consideration and warmth. We take the initiative to pick up and drop off your luggage and patiently show you the way. We just want to make you feel at home and only want you to have a value-for-money stay. About the room air conditioner, it sends warm air in winter. It is recommended to turn off the air conditioner when the temperature is high. You can also contact the hotel staff for help. Looking forward to meeting you again and wish you a happy life!
Jittakan
Queen Room
Stayed in Apr 2024
Couples
3 review
Outstanding
Posted on Apr 20, 2024
Very good, this is my 2nd times stay here, first is 4 years aho. They renovate and it look good than before.
Pillow and bed is comfortable. Staff help a lot good place for stay.
Guest User
Crystal Orange Business King
Stayed in Feb 2023
Friends
10 review
Outstanding
Posted on Feb 24, 2023
Excellent service, clean and well put together. The staff is quite helpful. The breakfast has a small selection of foods, but everything is quite clean and tastes good.
Adrianna**
Superior Queen Room
Stayed in Nov 2022
Couples
6 review
Outstanding
Posted on Dec 5, 2022
The location is perfect with a subway station right outside the door. We had amazing service, especially from Lauren who was fantastic! The room was clean, spacious and very comfortable. Will definitely be returning.
Response from Property: Dear guests! Thank you for choosing Orange Crystal Suzhou Jinji Lake Hotel, and thank you for your trust and care. Your satisfaction is our pursuit. We will do better and look forward to meeting you again!
Anonymous User
Crystal Orange Business King
Stayed in May 2024
Friends
2 review
Outstanding
Posted on May 11, 2024
goood
Lisha
Crystal Orange Business King
Stayed in Sep 2022
Couples
4 review
Outstanding
Posted on Nov 7, 2022
Good location , super nice and helpful staff ❤️
Response from Property: Dear guests! Thank you for choosing Orange Crystal Suzhou Jinji Lake Hotel, and thank you for your trust and care. Your satisfaction is our pursuit. We will do better and look forward to meeting you again!
Mothupi
Crystal Orange Business King
Stayed in Jun 2021
Solo travelers
2 review
Outstanding
Posted on Jun 15, 2021
The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make my stay enjoyable. I highly recommend this hotel for anyone visiting Suzhou.
Response from Property: Dear,Thanks for your comments.I am happy that you had a nice trip in our hotel.I hope see you soon. Have a nice day!
Guest User
Crystal Orange Business King
Stayed in Sep 2022
Business travelers
14 review
Outstanding
Posted on Oct 3, 2022
very good
Jianglinuojln
Queen Room
Stayed in May 2024
Other
1 review
Outstanding
Posted on May 4, 2024
Facilities: Complete facilities, very good
Hygiene: Clean and tidy, large room
Environment: Good environment, convenient for travel. The subway is at the door
Service: Very good service, good rest, recommended to stay, very good service
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your full affirmation and encouragement, which makes us so happy~~ A trip, an encounter, a memory, the sun is shining, we meet by the Jinji Lake, it is a different kind of warmth! You just eat, drink and have fun, we are your strongest backing, come back to warmth, tranquility, we are your simplest peace of mind! We look forward to meeting you in the next season, I wish you a happy life and happiness every day!
Guest User
Queen Room
Stayed in Apr 2024
Friends
1 review
Outstanding
Posted on Apr 14, 2024
The room is clean and hygienic, the service attitude is very good, the facilities are complete, there are many delicious foods around, the transportation is convenient, and Metro Line 1 is just outside the door
Original TextTranslated by Google
Response from Property: Dear guests, hello: Thank you for choosing to stay at Orange Crystal Hotel and praising the hotel services. Xiaoju will not be arrogant or impatient, and will take this as motivation to provide better services. We also hope that more service personnel will get your recognition next time. I wish you a happy life and a smooth work!
Guest User
Queen Room
Stayed in Apr 2024
Business travelers
1 review
Outstanding
Posted on Apr 13, 2024
The service at the front desk Dandan is very good, clean and satisfactory, and the breakfast is very good and satisfactory! Very good, very ...
Original TextTranslated by Google
Response from Property: Dear guest, I am very happy and touched to see your comments! Orange Crystal's service creed is to treat guests like relatives and friends. We will always treat you as our family. Providing you with the best service, the most convenient transportation, and the most intimate environment is our service tenet. We are constantly listening to the feelings of every guest and have been continuously improving, just to make Orange Crystal better. Your satisfaction is our pursuit. We look forward to your visit again and wish you a happy life!
Guest User
Queen Room
Stayed in May 2024
Solo travelers
2 review
Outstanding
Posted on May 10, 2024
The soundproofing is good, and there is Metro Line 1 just outside the door.
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are very honored to provide you with a satisfactory stay experience. It is our pride to bring you a memory full of surprises and happiness. The hotel is close to Jinji Lake and Suzhou Central Tourist Attractions, and is the best choice for your travel. A delicious fruit and a cup of warm tea bring you a sense of consideration and warmth. We take the initiative to pick up and drop off your luggage and patiently show you the way. We just want to make you feel at home and only want you to have a value-for-money stay. Looking forward to meeting you again and wish you a happy life!
Guest User
Superior Queen Room
Stayed in Mar 2024
Solo travelers
1 review
Outstanding
Posted on Mar 3, 2024
Very spacious, the motor can project the phone to watch movies, the robot can deliver food! Very convenient!
The card insertion position is a bit strange, it is flat, and it took me a long time to find it the first time.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing Orange Crystal Suzhou Jinji Lake Hotel. The power card can be placed flat, and the light switch is on the left and right of the bed. Thank you for your review, and thank you for your trust and care for us. Your satisfaction is our pursuit. We will do better and look forward to meeting you again!
Guest User
Superior Queen Room
Stayed in Mar 2024
Couples
1 review
Outstanding
Posted on Mar 3, 2024
The hotel is beautifully decorated, the front desk staff is warm and friendly, the room is clean and tidy, the space is larger than expected, the facilities are complete, the light sets with several modes at the head of the bed are very convenient, and there are many places to play around, good reviews!
Original TextTranslated by Google
Response from Property: Dear guests, hello! We are very honored to provide you with a satisfactory stay experience. It is our pride to bring you a memory full of surprises and happiness. The hotel is close to Jinji Lake and Suzhou Central Tourist Attractions, and is the best choice for your travel. A delicious fruit and a cup of warm tea bring you a sense of consideration and warmth. We take the initiative to pick up and drop off your luggage and patiently show you the way. We just want to make you feel at home and only want you to have a value-for-money stay. Looking forward to meeting you again and wish you a happy life!
Mr Liu
Queen Room
Stayed in Mar 2024
Family
33 review
Outstanding
Posted on Mar 8, 2024
The front desk lady who received me gave me a great service. The hotel is very clean and in a good location. It is convenient to eat downstairs and there is a shopping mall not far away. The hotel also upgraded the room type and gave me free fruit.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your full affirmation and encouragement, which makes us so happy~~ A trip, an encounter, a memory, the sun is shining, we meet by the Jinji Lake, it is a different kind of warmth! You just eat, drink and have fun, we are your strongest backing, come back to warmth, tranquility, we are your simplest peace of mind! We look forward to meeting you in the next season, I wish you a happy life and happiness every day!