Conrad Osaka Reviews

Extremely bad service especially for a luxury hotel. Air-condition in room was hardly working, very suffocating for summer. Explained it to the night receptionist. Who immediately replied why could we bear with it on the first night. Sent a fellow service staff who stuck a temperature rod deep into the vent to show the air con was working fine. Couldn’t understand that there was no wind. On the check out day, asked the concierge on the ground floor to help book a bigger taxi in the morning as there were more people and bags. The person replied “yes, yes, yes”. Came back in late afternoon to confused looks.

Really incredible. Highest quality, very comfortable. Breakfast buffet selection was incredible. The city view from our room and from the lobby is worth the fee in itself.

Super awesome views, super clean room and very spacious room. Service was immaculate as well.

super good hotel, the view is prefect, clean hotel, nice staffs, good location, will stay again next time

A luxury hotel with 5 star service and location

Good location very convenient and close to Jr station good service

great view!

Nice hotel and good service

I saw some negative reviews and thought it was noisy (there are several main roads downstairs) But it wasn't noisy at all and I slept until 8 o'clock the next day The bedding was very good and the mattress was just the right firmness and very comfortable It allowed me to have a deep sleep. Thank you very much

The hotel is conveniently located, right on the subway station, 2 subway stops from Osaka Station. Surrounded by elevated highways and major roads, it is very noisy at night, not friendly to guests with high sleep requirements, and not quiet at night. The room is large, a bit wasteful, has a sense of design, and is dark overall. I personally don't like this style very much, it seems a bit cheap. The room cleaning was very polite and professional, and the room was cleaned promptly at the agreed time. The attitude of the switchboard was average. Breakfast ends at 10:30. For guests who come in to dine after 10 o'clock, the waiter in the restaurant looks slightly unhappy and not too enthusiastic. Dining is only available to guests until 11 o'clock. By 10:30, there was a feeling of wanting guests to leave early. The executive lounge provides free afternoon tea, and the desserts are delicious. The night view in the hotel lobby is beautiful. The curved glass exterior wall looks beautiful. The bar show in the evening is good and the cocktails are average. The service in the lobby bar is average. The concierge on the first floor is generally good. Checkout at the lobby front desk was smooth. When we checked in, there were many people. We were taken to the executive floor to check in. The service was very good. The introduction is very clear. The breakfast was good, the desserts and breads were good. The gym has a lot of facilities and the exercise is pretty good.

The room is quite satisfactory, but the price increased too much during the May Day holiday

The bed was small, the food was average, and everything else was in line with the price.

It is the number one most luxurious hotel in Osaka, with top-notch scenery and design! The room is large enough, but it’s a pity that the TV does not have Netflix & YouTube

The lobby is very beautiful and grand. The room is large, the bathroom is well designed, with a large bathtub and shower, and two sliding doors that can be fully enclosed. The Byredo large can is provided, but the lid cannot be opened after trying, which is safe. The coffee machine comes with a milk frother, which is relatively rare, and it is well received. There are also many glass bottles of drinking water. It's a pity that there is no connecting room, and it's a bit troublesome to run back and forth between the two rooms. The bedding is good and quiet. Disadvantages: The front desk service is average, the breakfast is very poor, and there is only one child in our family who wants to have breakfast. As a result, children cannot go alone, and his father accompanies him to eat alone. He was charged an adult breakfast, but it turned out that nothing was delicious. He ate two bites of chocolate croissants, the most expensive croissants in history. Later, the child said that he wanted to go because he saw the sign at the door of the restaurant saying "all you can eat strawberries 🌽", but there were no strawberries at all.