Grand Gosia Hotel

Grand Gosia Hotel Reviews

Grand Gosia Hotel

12 Trần Phú, Nha Trang, VietnamView Hotel Details
Grand Gosia Hotel
Grand Gosia HotelGrand Gosia HotelGrand Gosia Hotel
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Grand Gosia Hotel Guest Reviews

4/5
Very Good
40 review
Verified reviews
Location3.9
Amenities3.9
Service4.1
Cleanliness4.1
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All Reviews(40)
Positive reviews(30)
Reviews with photos/video(9)
Awesome stay(11)
Loved the view(5)
Convenient location(5)
Negative reviews(10)
Lilian
Premier Deluxe Double Room
Stayed in Apr 2024
Couples
8 review
3.7/5
Posted on May 11, 2024
Located away from the busier area towards the south. Nearer to cable car station. Good thing is they have free sun bed for use at the beach. Breakfast buffet has a good spread. For the price, it’s value for money.
Response from Property: Dear Lilian,Thank you for your positive feedback about your stay at Grand Gosia Hotel Nha Trang. We are delighted to hear that you appreciated our location, which offers a peaceful retreat away from the busier areas and is conveniently close to the cable car station.We're also glad to know that you enjoyed our complimentary sun beds at the beach and found our breakfast buffet to be diverse and satisfying. Your recognition of the value we offer for the price is greatly appreciated.We strive to provide our guests with an exceptional experience, and your feedback helps us do just that. We look forward to welcoming you back on your next visit.Best regards,Henry DangGrand Gosia Hotel Nha Trang
keymonday
Premier Deluxe Double Room
Stayed in May 2023
Couples
1 review
4.7/5
Amazing
Posted on May 27, 2023
Glorious hotel, full ocean view at Tran Phu Street, 1km to museum of oceanography.
Response from Property: Dear Guest,Thank you for taking the time to share your wonderful experience at Grand Gosia Hotel. We are thrilled to hear that you enjoyed the glorious ambiance of our hotel and the full ocean view from Tran Phu Street.Our proximity to local attractions like the Museum of Oceanography is indeed one of the aspects that our guests love and we are glad that it added value to your stay.We strive to provide our guests with memorable experiences in the comfort of our hotel and your feedback serves as an encouragement to all of us.We look forward to welcoming you back on your next visit to the area.Best Regards,Henry DangGrand Gosia Hotel
Billy
Deluxe Ocean With Double Bed
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on May 23, 2024
Good hotel, great experience will come back again next time
Phuong Thu
Deluxe Ocean With Double Bed
Stayed in Mar 2024
Family
1 review
4.2/5
Very Good
Posted on Apr 2, 2024
Great location, the beach is across the street
Response from Property: Dear Phuong Thu,Thank you for your positive feedback about Grand Gosia Hotel Nha Trang. We are delighted to hear that you enjoyed our prime location, especially the proximity to the beach. Your satisfaction is our top priority and we are glad we could meet your expectations. We look forward to welcoming you back in the future.Best regards,Henry DangGrand Gosia Hotel Nha Trang
Steve Luong
Deluxe Ocean With Double Bed
Stayed in Feb 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 21, 2024
Good stuff. Would recommend.
Response from Property: Dear Steve Luong,Thank you for taking the time to share your positive feedback regarding your recent stay at Grand Gosia Hotel Nha Trang. We are thrilled to hear that you had a good experience with us.Your recommendation means a lot to us. It is our u**ost priority to provide our guests with a memorable experience and we are glad we could achieve that during your stay.We look forward to welcoming you back to our hotel in the near future.Best Regards,Henry DangGrand Gosia Hotel Nha Trang
Natalia
Superior Double Room With City View
Stayed in Jun 2022
Solo travelers
1 review
3.0/5
Posted on Jun 29, 2022
To put shower gel and shampoo - you need to ask every day. They constantly forgot to report towels. The water in the shower didn't go away, so the whole bathroom was in water. I asked to fix it every day, but nothing changed. The breakfast not bad . It is very noisy in the corridor, guests and children have been screaming since 5 am. Visitors are not warned to observe silence in public places.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay.We understand that the issues with the shower gel, shampoo, towels, and the water drainage in the bathroom caused discomfort, and we regret that these issues were not resolved despite your repeated requests. We also acknowledge your concerns about the noise in the corridors early in the morning.Please be assured that we take your feedback seriously and will address these issues promptly with our housekeeping and maintenance teams to ensure they do not recur. We will also remind our guests to observe silence in public areas, especially during the early hours, to ensure a peaceful environment for all guests.We're glad to hear that you found our breakfast satisfactory. We strive to provide a wide variety of options to start your day right.Once again, we apologize for falling short of your expectations and hope to have the opportunity to serve you better in the future.Best Regards,Henry DangGrand Gosia Hotel
Evgenii
Deluxe Ocean With Double Bed
Stayed in Jan 2024
Friends
37 review
4.5/5
Great
Posted on Feb 15, 2024
Very good hotel. 25 minutes walk from the center, the pool is cold, but the rooms and staff are good. Breakfast is decent, buffet style, fresh food is constantly served. We rented two rooms. The sauna is paid, this is a minus, I’m used to the fact that a hotel sauna is always included in the price
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Response from Property: Dear Evgeniy, Thank you for your positive review of our hotel Grand Gosia Hotel Nha Trang. We are glad that you appreciated our rooms, staff and breakfast. We take note of your comment about the pool and sauna. Your opinion is very important to us as we strive to improve our services and offerings. Thank you for your choice and we hope to see you again in the near future. Best regards, Henry Dang Grand Gosia Hotel Nha Trang
Guest User
Premier Deluxe Double Room
Stayed in Jan 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on Feb 4, 2024
The hotel service was good, but the helmet was taken away, and the hotel service staff recovered it through surveillance.
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Response from Property: Dear Guest, Thank you for choosing Grand Gosia Hotel Nha Trang and sharing your experience. We are glad to hear that you are satisfied with our service. We are sorry that your helmet was taken away. Our staff has recovered your helmet through the surveillance system and we are glad to resolve this issue in time. We are always committed to providing guests with excellent service and comfortable accommodation. Thank you again for your feedback and we look forward to seeing you again. Best regards, Henry Dang Grand Gosia Hotel Nha Trang
Guest User
Deluxe Ocean With Double Bed
Stayed in Sep 2023
Solo travelers
7 review
4.0/5
Very Good
Posted on Sep 22, 2023
The price is more than 200, and you can see the sea while lying on the bed. This price and scenery are unimaginable in China. The room is okay, but the hygiene is average. The sofa in the room is very dirty and has a lot of dirt, and the sound insulation is not good. The sound insulation is really good. Oh no, it's noisy during the day and noisy at night. At two or three o'clock in the middle of the night, there are people playing funky music and singing on the beach. It's really noisy! I was woken up by various noises early every morning. There is a guy at the front desk of the hotel who can speak Chinese and speaks Chinese very well. Communication is stress-free! The breakfast is okay, and there is a convenience store in front of the hotel with all kinds of food. When you go out, turn left and there is a roundabout. There is a dessert shop there with delicious food! Taking a taxi to the city or scenic spots costs about RMB 20-30. You can walk downstairs and cross the road to the beach, but I don't know why you need to leave your passport at the front desk before checking out of this hotel. This is the first time I have experienced this after staying in a hotel many times in Vietnam!
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Response from Property: Dear Customer, Thank you for choosing Grand Gosia Hotel and taking the time to leave us your valuable feedback. We are glad to hear that you are satisfied with the location and scenery of our hotel. However, we apologize for the hygiene and soundproofing issues you mentioned. We take your feedback very seriously and will investigate and improve it immediately. Our goal is to provide a comfortable and pleasant stay for every guest, and we deeply regret that we did not meet your expectations in this regard. Regarding the passport issue, this is our hotel's general policy to protect the safety of our guests. We will consider how to better explain this policy to our guests to avoid any inconvenience. Thank you again for your feedback, and we look forward to the opportunity to welcome you again so that we can provide better service. Best regards, Henry Dang Grand Gosia Hotel
Phae Thiptirakod
Deluxe Ocean View With Twin Bed
Stayed in Sep 2023
Couples
1 review
4.2/5
Very Good
Posted on Oct 2, 2023
Hotel next to the sea, beautiful room, great staff, I will definitely come back again.
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Response from Property: Hello, thank you for your review of our hotel. We are very pleased that you found our room beautiful. Our employees provide good service. And if you are satisfied with your stay at our hotel, we are committed to providing the best service to all customers. And your good comments are an incentive for us to do better. We hope to welcome you back to our hotel again in the future. Regards, Henry DangGrand Gosia Hotel
OlgaZz
Premier Deluxe Double Room
Stayed in Feb 2024
Solo travelers
22 review
5.0/5
Outstanding
Posted on Apr 17, 2024
New, modern hotel on the first line. The center of Nha Trang with restaurants, shops and massage parlors is a 10-minute walk away. Great beach. There are sun loungers. Towels are provided at the reception. The breakfast is varied and tasty, but the cuisine is more designed for tourists from China than for Europeans.
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Response from Property: Dear OlgaZz, Thank you for your positive review of Grand Gosia Hotel Nha Trang. We are glad that you enjoyed our location, the beach and the amenities we offer. Your satisfaction is our main goal and we are glad that we were able to meet your expectations. We have also noted your comment about breakfast and will strive to improve our menu to suit the tastes of all our guests, including Europeans. We look forward to welcoming you again to our hotel. Sincerely, Henry Dang Grand Gosia Hotel Nha Trang
Guest User
Superior Twin Room With City View
Stayed in Feb 2024
Family
6 review
3.0/5
Posted on Feb 17, 2024
It is equivalent to a three-star hotel in China, but the service attitude is very good.
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Response from Property: Dear valued guest,Thank you for taking the time to review your stay at Grand Gosia Hotel Nha Trang. We are pleased to hear that you found our service satisfactory.We strive to provide a comfortable experience that meets the standards of a three-star hotel in your home country. Your feedback is invaluable to us as we work to improve our offerings.We hope to welcome you back in the future and aim to exceed your expectations.Best regards,Henry DangGrand Gosia Hotel Nha Trang
Tugepaopaozhuanquanquan
Deluxe Ocean With Double Bed
Stayed in Mar 2024
Couples
4 review
5.0/5
Outstanding
Posted on May 5, 2024
The service is very good and considerate. The room is clean and comfortable
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Response from Property: Dear Tugepaopaozhuanquan, Thank you very much for your positive feedback on Grand Gosia Hotel Nha Trang. We are glad to hear that you are satisfied with our service and room. We are always committed to providing customers with quality service and comfortable accommodation. Your feedback is very important to us as we are always working hard to improve our services and facilities. We look forward to welcoming you again in the future. Best regards, Henry Dang Grand Gosia Hotel Nha Trang
Guest User
Superior Double Room With City View
Stayed in Mar 2024
Friends
18 review
1.0/5
Posted on Mar 21, 2024
Arrogant charges, cheating the Chinese people
Original TextTranslated by Google
Pham Linh 8992
Superior Double Room With City View
Stayed in Apr 2024
Friends
1 review
4.0/5
Very Good
Posted on Apr 17, 2024
Nice hotel, convenient location
Original TextTranslated by Google
Response from Property: Dear Pham Linh 8992, Thank you for sharing your positive comments about Grand Gosia Hotel Nha Trang. We are pleased to know that you are satisfied with the hotel's convenient location and beauty. We always strive to bring customers the best experience. Hope to welcome you back in the near future. Best regards, Henry Dang Grand Gosia Hotel Nha Trang