Ibis Budget Melbourne Airport

Ibis Budget Melbourne Airport Reviews

Ibis Budget Melbourne Airport

Caldwell Dr, Melbourne Airport, AustraliaView Hotel Details
Ibis Budget Melbourne Airport
Ibis Budget Melbourne AirportIbis Budget Melbourne AirportIbis Budget Melbourne Airport
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Ibis Budget Melbourne Airport Guest Reviews

3.6/5
137 review
Verified reviews
Location3.6
Amenities3.1
Service3.9
Cleanliness4.0
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All Reviews(137)
Positive reviews(102)
Reviews with photos/video(4)
Convenient location(10)
Room was average(9)
Easy to get around(8)
Close to airport(8)
Clean and tidy(6)
Friendly host(4)
Negative reviews(35)
Guest User
Standard Queen Room
Stayed in May 2024
Couples
1 review
4.7/5
Amazing
Posted on May 17, 2024
Very convenient for overnight stay walk to airport . Clean & friendly very small room we call it the shoebox but convenient & cleanliness overrides size Would recommend for overnight stay
Response from Property: Dear Guest, Thank you for taking the time to review your stay.It delights us to know that the convenience of our location and the cleanliness of our hotel met your expectations. We also take pride in our friendly staff who are always eager to assist our guests.We understand that our rooms are compact, designed to offer a budget-friendly option for travelers like yourself who value efficiency and proximity to the Melbourne Airport. For guests requiring more space, we are always happy to recommend accommodation options that might better suit their needs within our network.Your willingness to recommend ibis budget Melbourne Airport is greatly appreciated and serves as a testament to our commitment to providing a positive guest experience.We are looking forward to welcoming you again. All the best!ibis Budget Melbourne Airport Team
Guest User
Standard Queen Room
Stayed in May 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on May 30, 2024
There isn’t a hair dryer, but location is so good that it’s near airport.
Es依斯
Standard Queen Room
Stayed in Apr 2024
Friends
5 review
2.5/5
Posted on Apr 16, 2024
Very hard to find the place. And no elevator, just lucky we don't have too many stuffs.
Response from Property: Dear Es,Thank you for this review about your recent stay.We're glad to hear that our hotel's location was convenient for you, despite the difficulty you faced in finding us. We apologize for any inconvenience caused by the lack of an elevator. As mentioned in our hotel information, we are indeed a three-story building with stair access only, and we understand that this can be challenging when traveling with heavy luggage.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,ibis Budget Melbourne Airport
Guest User
Standard Queen Room
Stayed in Feb 2024
Solo travelers
4 review
4.0/5
Very Good
Posted on Mar 2, 2024
Clean hotel and perfect for those that need to stay over night during a flight layover. No complaints and I would stay again.
Response from Property: Dear Guest,Thank you for this great review.We're delighted to hear that you found our hotel clean and suitable for your layover needs. Our team takes great pride in maintaining high standards of cleanliness and hygiene, ensuring a comfortable stay for all our guests. It's also gratifying to know that our proximity to the airport served you well, providing convenience for travelers like yourself.We look forward to welcoming you back for another memorable experience.Best wishes,ibis Budget Melbourne Airport Team
GA
Standard Queen Room
Stayed in Jan 2024
Solo travelers
1 review
3.0/5
Posted on Jan 2, 2024
No amenities like Shampoos, slippers etc provided, rooms were very small for such expensive prices.. just due to the location it seems.
Response from Property: Thank you for staying with us. We apologise for the inconveniences that you experienced throughout your stay. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better accommodate you again in the near future.Regards,ibis budget Melbourne Airport
Guest User
Room with Two Single Beds and One Overhead Bunk
Stayed in Dec 2023
Family
1 review
3.0/5
Posted on Dec 16, 2023
The room is very small. The location is not really close to the airport but no shuttle bus is available
Response from Property: Thank you for staying with us. We apologise for the inconveniences that you experienced throughout your stay. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better accommodate you again in the near future.Regards,ibis budget Melbourne Airport
Hsiwen Wu
Standard Queen Room
Stayed in Jul 2023
Solo travelers
5 review
4.7/5
Amazing
Posted on Jul 30, 2023
Next to the airport. Walking distance. Have free breakie. Can’t ask for more
Response from Property: Thank you for taking the time to share your experience regarding your recent stay at the ibis Budget Melbourne Airport. We appreciate your positive feedback and we look forward to accommodating you again in the near future.Regards,ibis budget Melbourne Airport
Guest User
Room with Two Single Beds and One Overhead Bunk
Stayed in Dec 2022
Friends
2 review
2.7/5
Posted on Dec 4, 2022
Overnight stay for transit flight in the morning. Staff was not helpful to assist arrange a pick up from airport to hotel. Walking to hotel with large baggage is challenging.
Guest User
Standard Queen Room
Stayed in Jul 2022
Solo travelers
1 review
3.5/5
Posted on Jul 30, 2022
Very convenient and within easy walking distance from the airport. Comfortable bed and relatively clean. Bathroom is very small but the shower is fine. For some reason the exhaust fan in the bathroom never turned off and you can easily hear people laughing and talking in the hallway. Otherwise for one night it’s totally fine.
Guest User
Standard Queen Room
Stayed in Jul 2022
Business travelers
2 review
2.5/5
Posted on Jul 23, 2022
convenient but not recomended.
stefanie
Room with Two Single Beds and One Overhead Bunk
Stayed in Feb 2024
Family
20 review
3.0/5
Posted on Feb 12, 2024
It's close to the airport, but the space is small and the restroom seems smaller than the airport restroom.
Original TextTranslated by Google
Response from Property: Dear Stefanie, thank you for choosing our hotel and sharing your stay experience. We are glad that you appreciate the location of our hotel. Indeed, our hotel is very close to the airport and can be easily reached by foot. Regarding the small room space and bathroom size you mentioned, we understand that this may cause inconvenience. Please understand that as a budget hotel, we are committed to providing clean and comfortable accommodation in a limited space and ensuring that the price remains within a reasonable range. Thank you again for your valuable comments and we look forward to seeing you again. I wish you a happy life! ibis Budget Melbourne Airport Team
Guest User
Standard Queen Room
Stayed in Mar 2024
Friends
8 review
1.5/5
Posted on Mar 26, 2024
Nothing serious
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing to stay at our hotel and sharing your stay experience. Providing guests with warm and considerate service experience has always been our work purpose and unremitting pursuit! I am very sorry that this accommodation experience did not fully meet your expectations. I would like to express my sincere apologies to you! We attach great importance to your opinions and suggestions, and sincerely hope that you can leave more detailed feedback so that we can continuously improve our services. If you have any needs during your stay, you can contact us at any time, and we will do our best to solve it for you. ! Thank you again for your valuable feedback and we look forward to your visit again. wish you a happy life! ibis Budget Melbourne Airport Team
Anonymous User
Standard Room with 2 Single Beds
Stayed in Mar 2024
Solo travelers
4 review
4.5/5
Great
Posted on Apr 3, 2024
The hotel staff are warm and courteous, but the room is relatively small. The bathroom and toilet are connected together, and I can't turn around. But I had an early flight, so I chose to stay close to the airport.
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for sharing the review of your stay with us.We are thrilled to hear that our strategic location and the cleanliness of our rooms contributed positively to your experience at ibis budget Melbourne Airport. It's also pleasing to know that our reception staff made a wonderful impression during your check-in. While we acknowledge you found the room size to be less than what you might have expected, we are glad that this did not significantly impact your overall satisfaction. Our team is dedicated to providing a comfortable and convenient stay for all our guests, especially those who appreciate the proximity to the airport and the friendly service we strive to offer.We look forward to the pleasure of welcoming you back. Many thanks again,ibis Budget Melbourne Airport Team
Gutman
Standard Queen Room
Stayed in Feb 2024
Family
21 review
4.5/5
Great
Posted on Feb 25, 2024
The room is small, the toilet and bathroom are integrated, and the water from the shower will flow into the toilet. Breakfast includes coffee, milk, bread, and jam. It's completely vegetarian with no meat, not even eggs. It's close to the airport, so the price is double that of ibis in other areas of Melbourne. But it's pretty quiet. The front desk had a good attitude and even helped call a taxi.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for choosing our hotel and sharing your stay experience. We are pleased to hear that you were satisfied with the attitude of our front desk team and praised their service. Regarding room size, we do strive to provide affordable accommodation options and despite the compact space, we ensure that each room is maintained to ibis standards of comfort and cleanliness. We noticed that you mentioned the issue of bathroom design. Although our showers and toilets are designed according to the ibis economy concept, we will continue to look for ways to improve the guest experience. For breakfast we do offer a varied continental choice including hot drinks, breads and jams and we will take guest feedback into account to enhance our breakfast options. We're glad you enjoyed our hotel's quiet surroundings and our convenient location near the airport. We look forward to your visit to our hotel again and wish you a happy life! ibis Budget Melbourne Airport Team
Guest User
Room with Two Single Beds and One Overhead Bunk
Stayed in Aug 2023
Family
41 review
3.5/5
Posted on Nov 14, 2023
Mrs. Mrs. is too young. You have to go around ** to find a hotel, and the price is thousands. This super wide-angle picture can capture the high and low bunks. Staying at the Holiday Inn next door is not much more expensive, you can save a lot of walking, and I think the room will be much bigger. It's several notches lower than the Ibis at Sydney Airport.
Original TextTranslated by Google
Response from Property: Thank you for staying with us. We apologise for the inconveniences that you experienced throughout your stay. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better accommodate you again in the near future.Regards,ibis Budget Melbourne Airport