Hilton Garden Inn Kyoto Shijo Karasuma Reviews

Everything is good as up to Hilton standard. The worst part is the very low water pressure. I really can’t believe & accept this. A good hotel like this spoil because of the low water pressure. It took me an hour to finish my shower. 😓😓😓

Hilton garden Inn hotel is in a strategic location as shopping mall and attractions are within walkable distance

Nice room, nice bed, super clean. Room is big for this price. Super worth the money. From check in to check out the staff are all very friendly. Near to 2 subway lines, 3-5min walks away only. Family mart across the road and lots of great eateries around. Super accessible.

Very new hotel and everything is so clean! Convenient location as well!

Very nice and new hotel..room is spacious which is twice the size of other hotels you can find in Japan.

Nice location and clean. Suitable for family.

洒店整潔，front desk staff is very nice & helpful

Great setvices

It's really great. Such a price and such a room. I have to thank Ctrip for giving me feedback as soon as I encountered any problems. It's really great. I support Ctrip.

When checking in, according to the needs of our family of three, Mr. Liang at the front desk gave my elderly father a business king-size bed room on the ninth floor facing the sun, and asked my mother and I to move from the eighth floor to the ninth floor the next day when the hotel was fully booked, so that we could take care of each other on the same floor, which was very humane. During my stay, my father accidentally lost his personal belongings in Kyoto. After learning about it, Mr. Liang and his colleagues took the initiative to contact the relevant associations and the police station to issue a search notice for us, which played a good communication and assistance for us to finally find the lost items later. I was very surprised. In Kyoto, where English is not widely used, staying in a hotel that can provide multilingual services in Mandarin and English is very necessary to add some relaxation to the trip. I think it is a good choice to choose the king-size bed room on the high floor of this hotel in Kyoto where my father stayed, and the price-performance ratio is very good. The west-facing room has enough light but faces the hotel room across the street. The east-facing room has a wider view. But don't be assigned to the twin bed room where I stayed, where the window faces the wall of the next building, because it will feel blocked. The price of my room is almost double that of my father's double room, which makes me feel like a rip-off. After looking at the layout of the house with the escape route, this is the room with the worst location, which is a pity.

Convenient transportation. You have to walk a distance from the subway. There is no elevator at the exit indicated. It may be better to find another exit. For JR, there is a bus at the door to JR Kyoto Station, which is very convenient. It is also convenient to go to surrounding attractions. If you can walk, it doesn't feel far to go to Kiyomizu Temple. The room is not big, but it is very clean. The window grille design is very beautiful, making the room very warm. The bed is a little soft, which is a bit regrettable for us who like to sleep on hard beds 😞

It's a very good hotel. Both the location and the attitude of the service staff are very good. The overall environment and facilities are also great. It's a hotel I will stay at again. It's very good.

I grabbed the coupons from Ctrip's 3.8 event, and the room rates are super cheap! However, because it was a coupon, the room types I exchanged were scattered! As a result, the front desk lady was almost brain-burned when I checked in! A piece of paper was filled with check-in plans! In the end, they chose the best plan for us! They also considered it for us and made some adjus**ents to the room types! I have to thank them! In the end, the delivery was also entirely done by the front desk lady! It was really convenient! I have to thank them! It's just that the male front desk lady seems to have a bit of poor service... ps Some of the front desk ladies at this Hilton can speak Chinese! It gives me some guarantee in terms of communication! It's still pretty good!

First of all, I would like to give full praise to the hotel’s front desk guy who can speak Chinese! The layout of the room is really great for Japan, with dry and wet separation, so it’s the first choice for those who don’t like bathtubs! If your temporary computer does not come with a three-prong adapter, you can borrow one from the hotel. However, because environmentally friendly bottled water is not available, domestic habits may not be understood. Choose this place when the Sakura Festival is in full bloom, there are a row of cherry blossom trees at the door! !