Amari Kuala Lumpur Reviews

Response from Property: Dear KatharineT,Thank you for sharing your exceptional experience at Amari Kuala Lumpur.We are thrilled to hear that you had an amazing stay and that you were pleasantly surprised by the early check-in and complimentary upgrade to a Club Suite 1 Bedroom. It's wonderful to know that you found our service top-notch and our staff attentive.Your kind words mean a lot to us, and we're delighted to have exceeded your expectations during your business trip extension.We look forward to welcoming you back for another fantastic stay in the future.Warm regards,The Management

Response from Property: Dear Pang Im,Thank you for choosing Amari Kuala Lumpur for your special occasions, and for taking the time to share your experience with us. We're thrilled to hear that your stay was truly memorable and that our outstanding hospitality contributed to your enjoyment. It's delightful to know that the surprises arranged for your birthday and anniversary added to the joy of your celebrations, and that you enjoyed the special cake provided by our team. We're also pleased that you found your room modern, spacious, and very comfortable, and that our cleanliness standards exceeded your expectations, especially considering your sensitivity to dust. We're honored to have been a part of your special occasions, and we look forward to welcoming you back for more unforgettable moments in the future!Best regards,The Management

Response from Property: Dear Cody Au Yong,Thank you for choosing Amari Kuala Lumpur to celebrate your belated birthday, and for taking the time to share your feedback with us. We are glad to hear that your check-in experience was smooth and that you found your room to be clean with adequate amenities.We apologize for any inconvenience caused by the change in toiletry brands. Your feedback regarding the Breeze Spa's toiletries is duly noted, and we will consider it for future improvements.We would like to extend our sincere gratitude for recognizing Mr. Nizam for his exceptional service in accommodating your request for a twin beds room. However, we regret to learn about your less-than-satisfactory interaction with Ms. Daisy. Please rest assured that your concerns will be addressed with our team to ensure that we provide a more empathetic and understanding service to our guests.We appreciate your patronage and hope to have the opportunity to welcome you back for a more memorable experience in the future.Warm regards,The Management

Response from Property: Dear Guest,Thank you for taking the time to share your experience with us at Amari Kuala Lumpur. We're delighted to hear that you enjoyed your stay and found our surroundings, amenities, cleanliness, and service all to your satisfaction. We're pleased that you enjoyed our tasty breakfast buffet and that our swimming pool and gym facilities met your expectations. We look forward to welcoming you back for another enjoyable stay!Best regards,The Management

Response from Property: Dear Elena,Thank you for sharing your experience at Amari Kuala Lumpur. We're delighted to hear that you enjoyed your staycation in the club room and appreciated the surroundings, amenities, cleanliness, and service provided.We're especially pleased that our staff went the extra mile to decorate your room for your birthday celebration and that you enjoyed the lounge service and offerings, including the green apple juices and finger foods.However, we apologize for the delay you experienced during the check-in process. Your feedback regarding the check-in experience is valuable to us, and we will review our procedures to ensure a smoother and more attentive service for our guests.We appreciate your insights and hope to have the opportunity to welcome you back for another enjoyable stay, with improved services based on your feedback.Warm regards,The Management

Response from Property: Dear Travelforfun,Thank you for choosing Amari Kuala Lumpur for your stay and for sharing your feedback with us. We're thrilled to hear that you had an enjoyable experience overall, particularly appreciating the surroundings, amenities, cleanliness, and service.We're delighted that our staff, including Anty or Arty, went the extra mile to ensure your staycation was pleasant, despite the slight delay during check-in. It's heartening to know that you enjoyed the hand-drawn birthday card and the attentive service provided by our lounge staff.Your compliments about our cappuccino, green apple, and watermelon juices are greatly appreciated, and we're glad they added to your enjoyment.We look forward to welcoming you back to Amari Kuala Lumpur for another wonderful stay in the future.Warm regards,The Management

Response from Property: Dear Guest,Thank you for choosing Amari Kuala Lumpur and for sharing your positive experience with us.We are thrilled to hear that you found our staff friendly and helpful, and that our convenient location and comfortable beds enhanced your stay. Providing excellent service and ensuring guest comfort are our top priorities, and we are glad to have met your expectations in these areas.Your kind words are truly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,The Management

Response from Property: Dear Mr. Timpoh,Thank you for choosing to stay at Amari Kuala Lumpur once again and for taking the time to share your positive experience with us.We are delighted to hear that you enjoyed your revisit and that our service crew maintained their good smiling faces throughout your stay. It is wonderful to know that you appreciated the complimentary drinks offered during your visit, as well as the cocktails available at our G level bar counter.Your kind words and loyalty are greatly appreciated, and we are thrilled to hear that your family enjoys staying with us. We look forward to welcoming you all back to Amari Kuala Lumpur for another enjoyable stay when you visit Mid Valley again.Warm regards,The Management

Response from Property: Dear Michael Darren,Thank you once again for choosing Amari Kuala Lumpur and for taking the time to share your positive experience with us. We are delighted to hear that you had a wonderful stay, and we appreciate your kind words about Fitri and the team. Special commendation goes to Hayley for her excellent service during her first day, providing a smooth and quick check-in experience.We are committed to providing a high standard of service, and it's rewarding to know that our team members contributed to making your stay memorable.Your feedback is invaluable, and we hope to welcome you back for another exceptional experience. If you have any additional comments or suggestions, please feel free to share them with us.Best regards,The Management

Response from Property: Dear Mel22,Thank you for your wonderful review of Amari Kuala Lumpur. We're delighted to hear that you enjoyed the clean and well-styled room, along with the friendly and helpful staff.It's great to know that the hotel's location and the nearby malls added to the convenience of your stay. We appreciate your positive remarks about our modern-style lounge as well.We look forward to welcoming you back for another amazing stay!Best regards,The Management

Response from Property: Dear Jiayannnn11,Thank you for your fantastic review and the 5-star ratings across the board! We are delighted to hear that you had such a positive experience during your stay at Amari Kuala Lumpur.It's wonderful to know that you found our surroundings, amenities, cleanliness, and service to be top-notch. We work hard to provide the best experience for our guests, and your kind words are a testament to our team's dedication.We appreciate your high recommendation and look forward to welcoming you back for another outstanding stay. If there's anything we can do to make your next visit even better, please don't hesitate to let us know.Thank you again for choosing Amari Kuala Lumpur. We hope to see you soon!Yours sincerely,The Management

Response from Property: Dear Valued Guest,Thank you for choosing Amari Kuala Lumpur for your special occasion, and happy belated anniversary! We appreciate you taking the time to share your detailed feedback.We are pleased to hear that you enjoyed the thoughtful decorations, chocolates, and the spacious, clean room. It's wonderful to know that you found the surroundings serene and had a positive experience with our breakfast offerings. We appreciate your feedback on the roti canai, and we will certainly take it into consideration for further improvements.We apologize for any confusion regarding the room service payment, and we will review our processes to ensure a smoother experience for our guests in the future.It's great to hear that the hotel's location near the LRT station provided convenience for your travels around the city.We hope to have the pleasure of welcoming you back for another enjoyable stay. If you have any further comments or suggestions, please feel free to share.Best regards,The Management

Response from Property: Dear Lyza Abdul,Thank you for choosing to stay at Amari Kuala Lumpur and for taking the time to share your feedback with us.We are delighted to hear that you found our location convenient and our amenities satisfactory. However, we apologize for any shortcomings you experienced with our breakfast offerings. Rest assured, we will review and improve our breakfast selection to better meet the expectations of our guests.We are pleased to learn that our team provided attentive service and catered to your requests promptly. Guest satisfaction is our top priority, and we appreciate your acknowledgment of our efforts in this regard.Thank you once again for your valuable feedback. We look forward to welcoming you back for another enjoyable stay in the future.Warm regards,The Management