Radisson RED Hangzhou Grand Canal Reviews
Radisson RED Hangzhou Grand Canal
No 581, Chenglin Road Gongshu District Hangzhou City Zhejiang province, Hangzhou, ChinaView Hotel Details
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Radisson RED Hangzhou Grand Canal Guest Reviews
4.8/5
Amazing
1514 review
Verified reviewsLocation4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(1514)
Positive reviews(1488)
Reviews with photos/video(322)
Friendly front desk staff(350)
Awesome amenities(225)
Delicious breakfast(187)
Well decorated(84)
Many amenities(78)
Well designed(72)
Close to metro(35)
Perfect for business trips(34)
Negative reviews(26)
Alexandra
Superior Room (Double Bed)
Stayed in Jun 2024
Family
17 review
Amazing
Posted on Jun 6, 2024
Very new, clean and good looking hotel.
Chow Chun Leung
Cozy Room (Double Bed)
Stayed in Oct 2023
Business travelers
14 review
Very Good
Posted on Jan 15, 2024
Service is excellent and friendly. Location is convenient but not great. Overall not bad.
Response from Property: Dear guests: Hello! The stream is slow and the time is soft. Thank you for your support. Xiao Rui will continue to provide the same good quality and more perfect service as always. Thank you for your visit again. I wish you a happy life every day!
Guest User
Cozy Room (Double Bed)
Stayed in May 2024
Other
1 review
Outstanding
Posted on Jun 5, 2024
The guest manager Sunny's service is superb and enthusiastic. The room is cleaned very well, the bedding is very comfortable, and the hair dryer is a big brand Dyson, which is very suitable for young people with a sense of design!
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6/8
Response from Property: Dear guest: Hello! Thank you for coming back again! Ba Jin said, "Beautiful and warm things are deep in memory." Memory is warmth, warmth is memory. No matter how the world changes, the warmth in memory will never change. I hope Xiao Rui will always be the warmth in your memory! Welcome to come back often! Wish you: well!
Guest User
Cozy Room (Double Bed)
Stayed in May 2024
Booked for others
1 review
Outstanding
Posted on Jun 2, 2024
Booked for a friend, the guest was very satisfied with the stay. The guest manager Sunny was very enthusiastic and provided room upgrade services. The breakfast was rich in variety, the fruits were fresh, and the room was cleaned meticulously. The facilities were smart, and the hair dryer was a Dyson brand with a good design. Very satisfied [strong]
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6/9
Response from Property: Xiao Rui feels as happy as a flower to get your recognition. The seasons change, the scenery is different, and in the details of thousands of rivers, I look for traces of time. Xiao Rui will not let you down, work hard, and strive to improve, just to be more satisfied next time. Xiao Rui looks forward to meeting you again~~
Anonymous User
Cozy Room (Double Bed)
Stayed in May 2024
Business travelers
156 review
Outstanding
Posted on May 12, 2024
A few days ago, I went on a business trip to Hangzhou. The client arranged a hotel for me near his company, the Grand Canal Radisson Hotel Hangzhou. The front desk staff was very friendly and the service was fast. The hotel room has a distinctive red and black color scheme. The bed is very big and the pillows are very comfortable. The bathroom is very big, and even the hair dryer is a Dyson. Thumbs up!
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Response from Property: Dear guest, you are satisfied with your stay, Xiao Rui is also very pleased. If you like Xiao Rui, please recommend it to your friends. When you come to Hangzhou, continue to choose Xiao Rui's home. Xiao Rui will welcome you again with more enthusiasm~~
Guest User
Cozy Room (Double Bed)
Stayed in May 2024
Business travelers
1 review
Outstanding
Posted on May 15, 2024
The guest manager Sunny was warm and thoughtful, and helped to apply for room type adjus**ent😊
Original TextTranslated by Google
Response from Property: I am very pleased that you are satisfied with your stay. If you like Xiaorui, please recommend it to your friends. If you come to Hangzhou, please continue to choose Xiaorui's. Xiaorui will welcome you again with more enthusiasm.
🌸 xinchenzeling💄
Superior Room (2 Beds)
Stayed in May 2024
Family
11 review
Outstanding
Posted on May 31, 2024
I have been to Hangzhou many times. I used to stay in the West Lake business district. This time I specially found the quiet Grand Canal Ruili. The hotel environment is comfortable and clean, and the room is very spacious. This is what I am most satisfied with. The red and black style decoration is very modern. The hotel is surrounded by high-rise residential areas, with convenient transportation and free parking. There are delicious Hangzhou dishes within a few steps. I checked in for two days and I will choose this place next time I come!
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Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of Xiao Rui. Everything Xiao Rui does is to bring a different holiday experience to every guest. Xiao Rui is really moved to see your satisfaction and affirmation. Xiao Rui will continue to work hard and be ready for your return at any time!
Guest User
Cozy Room (Double Bed)
Stayed in May 2024
Friends
10 review
Outstanding
Posted on May 4, 2024
The room is very clean, the hotel is very new, the red and black color scheme is very advanced, the overall equipment is very advanced, the hair dryer is Dyson, and the steam iron is very convenient. It is also very close to Gongchen Bridge. Highly recommended
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Response from Property: The happiest thing for Rui every day is to see your good comments. Your good comments are like a spring that nourishes Rui's heart. Rui will cherish your good comments even more, constantly improve herself, strive to make the hotel's service better, and also to make you have a more comfortable stay experience. Your good comments are the greatest affirmation and encouragement to Rui. I hope you will patronize our hotel again to test the hotel's progress.
Anonymous User
Superior Room (2 Beds)
Stayed in May 2024
Friends
1 review
Outstanding
Posted on May 4, 2024
I stayed with my friends for two nights during the May Day holiday. The area around the hotel is very quiet and it is convenient to visit the canal. The room is clean and tidy, and the space is very spacious. Xiao Yang at the front desk is very thoughtful and enthusiastic. The breakfast is also good. The hair dryer in the room is a Dyson 👍
Original TextTranslated by Google
Response from Property: The happiest thing for Rui every day is to see your good comments. Your good comments are like a spring that nourishes Rui's heart. Rui will cherish your good comments even more, constantly improve herself, strive to make the hotel's service better, and also to make you have a more comfortable stay experience. Your good comments are the greatest affirmation and encouragement to Rui. I hope you will patronize our hotel again to test the hotel's progress.
Guest User
Deluxe Room (2 Beds)
Stayed in May 2024
Family
1 review
Outstanding
Posted on May 3, 2024
The room facilities are very new and complete, and there is a clothes iron. I would not have brought it from home. The space is large, and the 135cm bed is really suitable for our family of four. The breakfast is also very good, very rich, and the taste is also good. The service is mainly good. The guest manager Sunny is warm and thoughtful and provides free breakfast!
Original TextTranslated by Google
Response from Property: Hello! The stream flows slowly, and time is soft. Thank you for your support. Xiao Rui will continue to provide the same good quality and more perfect service as always. Thank you for your visit again. I wish you a happy day!
Guest User
Cozy Room (Double Bed)
Stayed in Apr 2024
Booked for others
1 review
Outstanding
Posted on Apr 27, 2024
Booked this for a friend. The room was very clean. The surrounding environment was also good. It was very close to the subway entrance. The breakfast was a buffet and very delicious. There was a sunny girl with a very good service attitude. My friend was very satisfied! I highly recommend this hotel.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your comments on Xiao Rui. Xiao Rui will continue to work hard to improve the hotel's hardware and software facilities and service quality. At the same time, I hope you can continue to pay attention to and support Xiao Rui. I sincerely look forward to your visit again! I wish you a happy life~
Guest User
Superior Room (2 Beds)
Stayed in Apr 2024
Friends
1 review
Outstanding
Posted on Apr 26, 2024
The hotel is relatively new, the room is very clean and the facilities are relatively new. The hair dryer is Dyson. The guest manager is very friendly and the service is very good. It is a very satisfactory stay experience! Highly recommended!
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6/9
Response from Property: Dear guest, thank you very much for your comments on Xiao Rui. Xiao Rui will continue to work hard to improve the hotel's hardware and software facilities and service quality. At the same time, I hope you can continue to pay attention to and support Xiao Rui. I sincerely look forward to your visit again! I wish you a happy life~
Guest User
Superior Room (2 Beds)
Stayed in Apr 2024
Couples
3 review
Outstanding
Posted on Apr 26, 2024
The front desk staff is very friendly and considerate. They also upgraded our room type for free and gave us breakfast. There are many types of breakfast and the taste is good. The room is clean and bright. I will choose this hotel next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your comments on Xiao Rui. Xiao Rui will continue to work hard to improve the hotel's hardware and software facilities and service quality. At the same time, I hope you can continue to pay attention to and support Xiao Rui. I sincerely look forward to your visit again! I wish you a happy life~
Guest User
Cozy Room (Double Bed)
Stayed in Apr 2024
Business travelers
3 review
Outstanding
Posted on Apr 22, 2024
The guest manager Sunny is very enthusiastic in service, the breakfast is very delicious, with a wide variety of items, the surrounding transportation is very convenient, the room is very clean, comfortable, and the equipment is smart, suitable for young people! Very fashionable
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6/9
Response from Property: Dear guest: Hello! Thank you for your full five-point evaluation of Xiao Rui. Xiao Rui will continue to work hard with your encouragement and support. I believe Xiao Rui will do better! Thank you for your continued support! I wish you a safe and happy life!
Guest User
Superior Room (2 Beds)
Stayed in Apr 2024
Friends
4 review
Outstanding
Posted on Apr 20, 2024
The guest manager sunny😊 is very friendly and helpful❤️🔥The breakfast is very good and the room is very clean and hygienic (๑•̀ω•́๑)🧹The cleaning lady is very enthusiastic, the facilities are complete, and the hair dryer in the room is Dyson, which is very fashionable and suitable for young people
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6/9
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of Xiao Rui. Everything Xiao Rui does is to bring a different holiday experience to every guest. Xiao Rui is really moved to see your satisfaction and affirmation. Xiao Rui will continue to work hard and be ready for your return at any time!