Occidental Taksim Reviews

Response from Property: Dear Abdulla Hassan,Thank you very much for your kind feedback.It is heartening to hear that your reception experience was exceptional, and that our team member's courteous assistance and the complimentary room upgrade enhanced your visit. We take great pride in offering exceptional service, so your commendations are truly appreciated.Your comments on our restaurant East’stanbul, its varied menu, and the overall quality of your stay reaffirm our commi**ent to providing an enjoyable and memorable experience. It is our aim to offer a unique culinary journey with local and organic produce to delight our guests.We look forward to welcoming you back for another memorable experience.Best wishes,Management Team

Response from Property: Dear Emily,Thank you for your positive feedback.We are pleased you had a good experience and are glad our convenient location helped you make the most of your time with us.We look forward to welcoming you back on a future occasion.Best regards,Management Team

Response from Property: Dear Donna,We appreciate that you took the time to share your experience with us.We're sorry to hear that our fitness studio did not meet your expectations. Our aim is to provide facilities that contribute to a comfortable and productive stay, and we acknowledge your feedback on the need for equipment upgrades. It's delightful to know, however, that you found our location ideal for exploring and enjoyed the superior comfort of our beds, contributing to a restful experience.We are also glad that the overall maintenance of our hotel met your high standards, and we're committed to ensuring our guests have a pleasant stay.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Management Team

Response from Property: Dear Guest,Thank you for taking the time to review your stay.We are delighted to hear that you enjoyed our prime location near the city center, and that our commi**ent to cleanliness met your expectations. It is also heartening to know that our staff's friendliness contributed positively to your stay.Your commendation is a testament to our team's dedication to providing a welcoming a**osphere and exceptional service.We look forward to welcoming you back in the future, best regards,Management Team

Response from Property: Dear Guest,Thank you for your review.We regret to hear that your experience with the in-room amenities and service did not meet your expectations. We take pride in our commi**ent to providing exceptional service and it appears we fell short in this instance. Please accept our sincere apologies for any inconvenience caused. We will ensure our team is reminded of the importance of meticulous attention to detail in all aspects of our guest experience.We would also like to remind you of the numerous facilities available at Occidental Taksim, such as our indulgent spa, well-equipped fitness studio, and diverse dining options, which we hope added comfort and enjoyment to your stay.We hope to welcome you back in the future.Best wishes,Management Team

Response from Property: Dear Path Twan Singh,Thank you very much for your kind feedback.We arepleased that you had an enjoyable stay with us and that you found our hotel to be in a convenient location for your visit to Istanbul.We look forward to welcoming you back for another memorable experience.Best wishes,Management Team

Response from Property: Dear Guest, We are sincerely sorry that you experienced inconvenience due to the lack of shampoo in the bathroom. We apologize for any inconvenience and will take your comments into account to improve our service. We also noted your comment about the cleanliness around the kettle and will be more attentive to detail. When it comes to spa and pool opening hours, we strive to accommodate the needs of all our guests and maintain balance to provide a quality experience. We are glad that you appreciated the comfort of our beds and the silence provided by our hotel for your relaxation. It is especially pleasant to hear your kind words about the variety and quality of breakfast, which we try to make unforgettable for every guest. Your positive feedback makes us proud and serves as a reminder of our commi**ent to excellence in service. We will be glad to see you again. All the best, Management Team

Response from Property: Dear guest, hello! Thank you for choosing our hotel. It is our honor to serve you! We are very happy to add pleasant memories to your journey! We are very grateful for your praise for the overall service of our hotel! Providing guests with a high-quality and comfortable living environment and a home-like a**osphere is our work purpose and unremitting pursuit! We will continue to uphold the service concept of warmth and care, so that you can feel the warmth of home here. We will carry your trust, continue to improve and be ready to bring you more perfect service at any time. We look forward to your visit again! Management Team

Response from Property: Dear guest, hello! Thank you for choosing our hotel. It is a great pleasure to serve you! We have noticed the problem with the facilities you mentioned and we are very sorry for this. Occidental Taksim has always been committed to providing guests with high-quality services and facilities. We will regularly maintain and update to ensure the guest experience. As for your opinion on the size of the TV in the room, we will convey your feedback to the management team. Although the TV size is in line with the standard configuration, we always strive to improve the room experience. Regarding the price issue, our pricing reflects our location, facilities and service quality. We understand that each guest has different expectations of value, and we will continue to work hard to ensure that each guest feels that the value for money is good. Our gym, restaurant and SPA facilities are designed to provide guests with a comfortable experience, and we hope you can enjoy these conveniences. In addition, our indoor swimming pool and free high-speed Wi-Fi are also among the many facilities we provide to guests. In the next work, we will pay more attention to the details of the work, and sincerely look forward to your visit again! I wish you a good mood every day! Management Team

Response from Property: Dear guests, hello! Thank you very much for leaving us your valuable suggestions despite your busy schedule! We are glad that you found the hotel's location very good, only 300 meters from Taksim Square and surrounded by various restaurants and fruit shops. We are also delighted that you were satisfied with our Turkish bath. We do offer extensive facilities such as an indoor swimming pool, sauna, gym and traditional Turkish bath to ensure you can fully relax during your stay. Regarding the room size issue you mentioned, our hotel provides various types of rooms to meet the needs of different guests. You can try booking a more spacious room type, such as a Deluxe Suite or a Suite with a Terrace, for a more comfortable stay during your next stay. Thank you again for your valuable feedback. We will continue to work hard to provide better services to our guests. We sincerely look forward to your visit again. We will provide you with a better accommodation experience and wish you a happy life! Management Team

Response from Property: Dear guests, hello! Thank you very much for leaving us your valuable suggestions despite your busy schedule! We are glad that you found our hotel's location ideal, just a few hundred meters from Taksim Square. At the same time, we provide you with comfortable beds and hope to bring you a better experience during your stay. Regarding the breakfast question you mentioned, our O!Breakfast buffet breakfast offers a variety of choices, including organic, seasonal and local ingredients. We will continue to work hard to provide guests with better service and experience. We will pay more attention to the details in the next work and sincerely look forward to your visit again! I wish you a good mood every day! Management Team

Response from Property: Dear guest, thank you for choosing our hotel and sharing your stay experience. We are glad that you find the hotel clean and comfortable. We are always committed to providing guests with high-quality accommodation and services, and hope that you can spend a pleasant time here. Looking forward to your visit to our hotel again, wish you a happy life! Management Team