Kyriad Residence Casablanca Centre Ville Reviews
Kyriad Residence Casablanca Centre Ville
ANGLE RUE LAON ET, Rue Qortobi, Ain Sebaa-Hay Mohammedi, MoroccoView Hotel Details
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Kyriad Residence Casablanca Centre Ville Guest Reviews
4.3/5
Very Good
45 review
Verified reviewsLocation4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All Reviews(45)
Positive reviews(43)
Reviews with photos/video(1)
Negative reviews(2)
Adam
Superior Studio With 1 Double Bed and 1 Sofa Bed
Stayed in Jan 2024
Business travelers
2 review
Outstanding
Posted on Jan 21, 2024
I had an incredible experience at the hotel, and I owe it all to Soumia and Dounia at the reception and the manager Yassine Despite my booking blunder ( I made a mistake while booking and chose April instead of January) , they handled it with utmost professionalism, always wearing smiles and radiating positive vibes. Their unwavering support and quick problem-solving turned my stay around. Kudos to these wonderful individuals for making my stay memorable! 🌟 🌟🌟🌟🌟#CustomerServiceExcellence #Gratitude
Thank you guys.
I will definitely stay here again.
Youth
Standard Studio With 2 Single Beds
Stayed in Sep 2023
Friends
4 review
Posted on Sep 9, 2023
Not bad, But not clean enough
Response from Property: Dear Guest,Warm Greetings from KYRIAD Résidence Casablanca Centre-Ville. Thank you for your rating and commentwe duly took note of your remarks. we look forward to seeing you soon and offering you a new experienceBest regards
Samu1101
Standard Studio 2 Single Beds
Stayed in Dec 2022
Couples
11 review
Outstanding
Posted on Jan 3, 2023
Way better than the Première classe Hôtel that is right next to it , so many amenities and space for the same price , hotel staff also helpful
Response from Property: Dear GuestWarm Greetings from KYRIAD Résidence Casablanca Centre-Ville. We are delighted to read that you appreciated the professionalism and kindness of our teams as well as the quality of our service.We hope to have the pleasure to welcome you soon and offer you a new experience
soundouss taoufik
Standard Studio, Double Bed
Stayed in Apr 2024
Family
15 review
Outstanding
Posted on Apr 25, 2024
Tooop
Guest User
Standard Studio With 2 Single Beds
Stayed in Jan 2024
Solo travelers
5 review
Outstanding
Posted on Jan 11, 2024
Super satisfied. The people there are warm and polite. The hotel environment is comfortable, clean and tidy. The price-performance ratio is quite high
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Guest User
Standard Studio, Double Bed
Stayed in Dec 2023
Friends
28 review
Outstanding
Posted on Dec 31, 2023
My friend said half and half is ok.
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Guest User
Standard Studio, Double Bed
Stayed in Apr 2023
Couples
3 review
Outstanding
Posted on Jun 2, 2023
Clean and hygienic, the room is also very comfortable, highly recommended
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Response from Property: Dear customer,
Thank you for choosing KYRIAD Résidence Casablanca Center City Hotel,
We are glad to know that you like our hotel.
We hope to welcome you soon and offer you a new experience.
Sincerely
Mamadou alpha
Standard Studio, Double Bed
Stayed in Aug 2023
Family
1 review
Amazing
Posted on Nov 22, 2023
RAS..the welcome and the place are perfect
Original TextTranslated by Google
Response from Property: Dear Customer,
Thank you for choosing KYRIAD RESIDENCE Casablanca Centre-Ville,
We are delighted to read that you appreciated the professionalism and kindness of our teams as well as the quality of our service
We hope to have the pleasure of welcoming you soon and offering you a new experience.
Guest User
Standard Studio, Double Bed
Stayed in Nov 2023
Family
4 review
Outstanding
Posted on Nov 23, 2023
Magnificent hotel
Original TextTranslated by Google
Response from Property: Dear guest,
Kind regards from KYRIAD Résidence Casablanca Centre-Ville.
Thank you so much for this great comment.
We look forward to welcoming you for your next stay in Casablanca
Best regards,
Hasanaki
Superior Studio
Stayed in Jul 2021
Business travelers
75 review
Posted on Jul 26, 2021
Service is a bit slow
Original TextTranslated by Google
Response from Property: Dear customer,
Thank you for choosing KYRIAD Résidence Casablanca Center City Hotel,
We are glad to know that you enjoyed our hotel.
We have recorded your comment, please make sure to pass it on to our management to consider possible improvements.
We hope to welcome you soon and offer you a new experience.
Sincerely
Y.H
Hasan
Stayed in Dec 2023
Other
Posted on Dec 31, 2023
Be aware that they turn the air conditioner to a heater in winter and an air conditioner in summer so we didn't stay the whole reserved nights because we couldn't sleep and we can’t open the windows because of the noises outside and its can’t be opened all the way.
The size of the room was good. The bathroom wasn’t cleaned perfectly. We found an insect in the kitchen’s drawer.
Evgenia
Stayed in Dec 2023
Family
Outstanding
Posted on Dec 8, 2023
Nice location, access to a tram, 20 minute walk to the medina and fish market. Recommend for a few nights stop
Michelle
Stayed in Oct 2023
Family
Posted on Oct 20, 2023
Staff were very friendly. Breakfast not included and in a dirty area of the city. Small rooms.
Farzaneh
Stayed in Jul 2023
Family
Posted on Jul 4, 2023
The service really needs a little more attention. Our room didn’t have soap and shampoo. We called 3 times to get some and finally was told to come down and get it ourselves. The door to the hotel we booked was closed when we arrived with a sign saying check in at another hotel. It didn’t say where the other hotel is and being in a different country our phones didn’t work.
There was no laundry service at the hotel either.
Verified traveler
Stayed in Sep 2023
Other
Outstanding
Posted on Sep 24, 2023
Great hotel for the price. Feels new and fresh. The area also feels nice.